Race, Diversity and Inclusion

The Providers’ Council envisions communities which enculturate racial equity values to benefit clients, consumers, program participants, and human services providers. As service providers, thought leaders and change agents, we are entrusted to care for those in need and/or are marginalized. A fair and just society for all is only possible when the values of racial inclusion and equity are embraced and advanced.

“Justice too long delayed is justice denied.”

Rev. Martin Luther King Jr. spoke these words long ago, but they continue to be relevant today. Recently we witnessed the savage images of injustice that has been inflicted upon communities across the country.  These images represent hundreds of years of racism and oppression experienced by African Americans in our country and beyond. We know what happened to George Floyd, handcuffed and strangled to death by the same police officers sworn to uphold justice in his community. We know what happened to Ahmaud Arbery, Breonna Taylor, Sean Reed, Antwon Rose, Tamir Rice.. the list of violence and injustice is long and unnerving. We know this is no anomaly, and the time is long due for justice. We also know as members of the human service community, an integral part of our nation’s communities, it is essential to have equity and justice for all people of color and for all people in need of supports.

First, we Listen. Click here to download resources on our first Call to Action theme, Listen.

Since 2016, the Providers’ Council has increased our efforts in promoting race, diversity and inclusion initiatives for our members. We created a Race, Diversity and Inclusion Committee which strives to create communities of respect, tolerance and inclusion within the human services sector and the communities in which we live and work. Our objective is to broaden awareness and understanding within our racial, ethnic, gender, faith, nationalities and  other identities by embracing  diversity through knowledge, practice, and advocacy.

Our most popular program is the two-day Healing Racism Seminar facilitated by The Healing Racism Institute of Pioneer Valley. This two-day signature program starts a community-level dialogue about the intersection of race and the history of racism that raises awareness, but also challenges how people define diversity as well as how people view themselves and others. They also facilitate a one-day Cracking the Codes/The System of Racial Inequity session which also includes deeper conversation on racial inequity, history of discrimination, white privilege, and internal and external factors. The Council has had nearly 200 members attend one of theses experiences, including over half of our board of directors.

The Race, Diversity and Inclusion Committee recently compiled the Race, Equity and Inclusion Glossary as part of our continued efforts. This glossary provides the language needed to communicate effectively with staff, clients and organizational leaders on how to embrace diversity and foster inclusion.

Click here to download the updated Race, Equity and Inclusion Glossary for your organization.


In an effort to signify the important of addressing systems of inequity and oppression, the Providers' Council and the Race, Diversity & Inclusion Committee would like to share statements and calls to action from across our membership. These individual statements reflect a unified voice calling for peace and justice for communities of color.

Providers’ Council’s Call to Action on Racial Equity

A Message from Advocates – Advocates, Inc.

Truth, Love and Commitment – Amherst Survival Center

Statement from Ascentria Care Alliance – Ascentria

Somber and Difficult Times – Berkshire County Arc

At Casa, Our Deepest Roots are Anti-Racism – Casa Esperanza

What to Say When There Are No Words – Children’s Services of Roxbury

One nonprofit’s response to racism – City Mission Boston

A Message from the Board and CEO – Communities for People

A Message to Our Community – Community Resources for Justice

A Statement – Community Teamwork

Statement on Racial JusticeFidelity House CRC

Responding to Racism (Compromiso a Nuestra Misión) – The Gandara Center

Stand in Solidarity Against Racism – HMEA

Public Statement – The Home for Little Wanderers

Letter to HopeWell MFP Youth – HopeWell, Inc.

Say Their Names… – Justice Resource Institute

Statement from KDCKennedy-Donovan Center

My Pledge – LifeLinks/CLASS\

A Message from the President & CEO – LifeStream


Standing in Solidarity – May Institute

Black Lives Matter – More Than Words

NFI Stands Against Racism – NFI of Massachusetts

Stronger Together – Northeast Arc

A Message from North Suffolk Mental Health – North Suffolk Mental Health

A Letter to Staff – Old Colony Y

Statement on the Killings of George Floyd, Breonna Taylor, Ahmaud Arbery and Tony McDade – Parenting Journey

In Response to Current Events – Road to Responsibility

George Floyd and Racism in America – ServiceNet

From Our Heart to Yours – Square One

A Message to Our TILL Community – TILL, Inc.

A Message from the CEO – Turning Point, Inc.

Racism and Social Justice – Vinfen

George Floyd and the Pandemic of Racism – Wayside Youth & Family Support Network

The Consortium’s Statement on Addressing Injustice – Western Mass. Training Consortium

Race, Diversity and Inclusion Resources

Click here to find a list of recommended race, diversity and inclusion best practices for your organization.


Diversity & Inclusion

What is your agency doing to celebrate Juneteenth?

  • Juneteenth Now a Federal Holiday (shrm.org)
  • Giving employees paid time off
  • Honoring Juneteenth in the workplace (e.g. guest speakers, sponsored trainings, events and activities)
  • Participate in local Juneteenth events
  • Create a flexible holiday policy
  • Provide volunteer opportunities for staff
  • Support Black and Brown businesses in your community