Reports & Research

The Providers' Council often publishes reports on the human services sector and its workforce, and these are available for download below. We have also included reports on the human services sector by other authors.

Health through Human Services

Following the success of our recent collaborations with the University of Massachusetts — Who Will Care? The Workforce Crisis in Human Services in 2017 and The Fact of the Human Services Sector: Our Caring Workforce in 2018 — the Providers’ Council again worked with the UMass Donahue Institute and UMass Dartmouth to examine the major threats to the sustainability

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The Face of the Human Services Sector

A new report from the Providers’ Council, the state’s largest association of community-based human services providers, shows that job growth in the human services industry in Massachusetts is outpacing overall job growth in the state by a rate of nearly 10 to 1, while employing the most diverse workforce. The report – The Face of

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Leading the Way: Social Innovation in Massachusetts

Social innovation offers the promise of addressing social problems more effectively and more efficiently. For some agencies, it also creates possibilities for increased financial stabilities associated with diversified revenue streams.

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Trends in the Human Service Landscape

The objectives of this report are to provide a concise overview of the major growth areas for human service provision and procurement at
the state level and a review of ground-breaking strategies and significant trends elsewhere in the country to address the emerging issues in this area.

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Profiles of Caring

Massachusetts’ social and economic strength is supported by strong families and communities, a prepared workforce, and an innovative spirit that addresses our economic and social needs.

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