Free, Members-Only Webinar: Crisis Communications for Human Services – Why ‘No Comment’ Doesn’t Cut It

Online via Zoom

Date and Time: September 19; 1 p.m. - 2 p.m. Location: Online via Zoom Business leaders in most industries find themselves putting out small fires throughout the company on a daily or weekly basis. At nonprofit human services organizations, where people in complex and challenging jobs are providing face-to-face support to people with significant needs, one

Free

Free, Members-Only Webinar: The Supplier Diversity Program (SDP) for Health and Human Service Providers

Online via Zoom

Date and Time: September 26; 10:30 a.m. - 11:30 a.m. Location: Online via Zoom The Commonwealth’s Supplier Diversity Office (SDO) fosters business relationships between state contractors and minority-, women-, veteran-, disability-, and LGBT-owned businesses. Purchase of service providers on state contracts are required to develop partnerships with certified diverse vendors. To ensure that health and human

Free

Free, Members-Only Webinar: Empowering the ME in Team

Online via Zoom

Date and Time: October 9; 1 p.m. - 2 p.m. Location: Online via Zoom Burnout is a major concern within human services that effects each of us on some level. Conversely, job satisfaction can help to mitigate burnout and to increase motivation within the workplace. While working in human services is not a solitary activity and

Free

Free, Members-Only Webinar: Powering Up Providers – Receive Funding for Solar Energy

Online via Zoom

Date and Time: November 7; 1 p.m. - 2 p.m. Location: Online via Zoom Cost is often one of the most significant barriers for organizations exploring solar energy, especially cash-constrained nonprofits that are already spending as much as 35% of their budget on overhead. Learn how to navigate the various funding opportunities available for your organization

Free

Free, Members-Only Webinar: The Relias-Guild DSP Survey Project – Leveraging Feedback to Strengthen Supervision

Online via Zoom

Date and Time: November 19: 10 a.m. to 11 a.m. In 2023-24, The Guild for Human Services collaborated with Relias to replicate their national Direct Support Professional survey and benchmark the data. Join us for this webinar to discuss key findings, the resulting research report, and trends relevant to other providers. This session includes an

Free

Free, Members-Only Webinar: From DSPs to the CEO – Real-World Applications of AI in Human Services Today

Online via Zoom

Date and Time: December 3; 1 p.m. to 2 p.m. "Real-World Applications of AI in Human Services Today" offers a dynamic exploration of how AI can transform human services by enhancing efficiency and improving quality. Participants will gain insights into AI’s potential to streamline tasks, such as documentation, planning, and multilingual communication, allowing professionals to

Free

Free, Members-Only Webinar: How Technology Can Create Efficiency & Build Trust

Online via Zoom

Date and Time: December 12; 10 a.m. - 11 a.m. Location: Online via Zoom Join this webinar to delve into the transformative power of transparency in the I/DD sector, underscored by compelling success stories from Massachusetts providers using the Navigating Life app. Discover firsthand how enhanced transparency not only improves trust and accountability among staff, families,

Free

Free, Members-Only Webinar: Managing a Diverse Team

Online via Zoom

Date and Time: February 25; 10 a.m. - 11 a.m. Location: Online via Zoom Join this webinar to learn about the critical skills and strategies required to manage diverse teams effectively. Attendees will learn how to leverage the strengths of team diversity, address common challenges and create an inclusive environment that promotes collaboration and innovation. The

Free

Free, Members-Only Webinar: Let’s Illuminate Human Services – Understanding the Solar Upgrading Nonprofits (SUN) Program😎

Online via Zoom

Date and Time: February 28; 10:00a.m. to 11:00 a.m. Location: Online via Zoom Intended Audience: Financial Staff, Facilities/Operations, Executive Teams The Providers' Council is excited to partner with Resonant Energy to bring SUN to a cloudy day. The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a

Free

Free, Members-Only Webinar: Unemployment in 2025 and Beyond – Modernization, Fraud and Tax Rate Increases

Online via Zoom

Date and Time: March 13; 1:00 p.m. - 2:00 p.m. Location: Online via Zoom Intended Audience: Human Resources and Financial Leadership Ensure your organization is informed about changing unemployment taxes! Paul Scott, Vice President at UTMC, Providers' Council Endorsed Business Partner, will update members regarding the ongoing modernization of the state unemployment portal that will

Free

Free, Members-Only Webinar: Mastering Mission-Driven Marketing – Tools & Strategies For Human Services Leaders

Online via Zoom

Date and Time: March 20; 10:00 a.m. - 11:00 a.m. Location: Online via Zoom Intended Audience: Marketing and Communications Staff While marketing traditionally hasn’t been an area of focus in the human services field, in 2025 it’s a function that is now being embraced more than ever. Because effective marketing of your agency actually does

Free

Free, Members-Only Webinar: Disability-Inclusive Language – Words and Why They Matter

Online via Zoom

Date and Time: April 1; 2:00 p.m. - 3:00 p.m. Location: Online via Zoom Intended Audience: All levels of staff including DSPs and Clinicians Disability rights advocate Emily Muller joins the Providers' Council for an informative webinar on how language influences perception, access, and the communication of identity. This session will cover the social versus

Free

Free, Members-Only Webinar: Supporting Gender-Inclusive Staff

Online via Zoom

Date and Time: May 22; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience:  Human Resources, Supervisors and Managers, Executive Leadership The struggle for transgender/non-binary rights is the nascent civil rights issue of our time. We will share some specific and actionable strategies around supporting gender-expansive staff in this work.  Join BAMSI's Diversity,

Free

Free, Members-Only Webinar: Neurodiversity in the Workplace

Online via Zoom

Date and Time: May 27; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership Neurodiverse employees are an asset to the workplace, and participants in this workshop will learn about practical ways to support their staff. During this session, we will provide a general overview of

Free

Free, Members-Only University Roundtable

Date and Time: May 28; 10:00 a.m. – 11:30 a.m. Location: Online via Zoom Join us as we bring together representatives from local colleges and universities with strong Social Work and Human Services programs to discuss the best ways to connect their students and graduates with your employment opportunities. During this free, members-only roundtable, representatives from Boston

Free

Diversity, Equity, Inclusion & Belonging (DEIB) Roundtable: Moving Forward in Uncertain Times

Online via Zoom

Date and Time: June 17; 10 a.m. - 11 a.m. Location: Online via Zoom Join the Providers' Council's second DEIB Roundtable of 2025 to discuss how organizations are continuing to respond to the changing landscape around DEIB work. The DEIB Committee from Insource Services returns to continue this ongoing and impactful conversation about how to

Free

Free, Members-Only Webinar: Civility – Building Respectful and Collaborative Work Environments

Online via Zoom

Date and Time: June 17; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership This engaging one-hour webinar presents health and human services professionals with key principles of workplace civility and its impact on team effectiveness and client care. Participants will explore how everyday behaviors contribute

Free

Free, Members-Only Webinar: Navigating Grief in Human Services

Online via Zoom

Date and Time: June 24; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: All levels of staff including Clinicians and DSPs Complicated grief affects us all. It comes in many forms from loss of relationships to loss of people, pets, jobs, and plans for living environments. We have grief at work, in

Free