Free, Members-Only Webinar: How Technology Can Create Efficiency & Build Trust

Online via Zoom

Date and Time: December 12; 10 a.m. - 11 a.m. Location: Online via Zoom Join this webinar to delve into the transformative power of transparency in the I/DD sector, underscored by compelling success stories from Massachusetts providers using the Navigating Life app. Discover firsthand how enhanced transparency not only improves trust and accountability among staff, families,

Free

Free, Members-Only Webinar: Managing a Diverse Team

Online via Zoom

Date and Time: February 25; 10 a.m. - 11 a.m. Location: Online via Zoom Join this webinar to learn about the critical skills and strategies required to manage diverse teams effectively. Attendees will learn how to leverage the strengths of team diversity, address common challenges and create an inclusive environment that promotes collaboration and innovation. The

Free

Free, Members-Only Webinar: Let’s Illuminate Human Services – Understanding the Solar Upgrading Nonprofits (SUN) Program😎

Online via Zoom

Date and Time: February 28; 10:00a.m. to 11:00 a.m. Location: Online via Zoom Intended Audience: Financial Staff, Facilities/Operations, Executive Teams The Providers' Council is excited to partner with Resonant Energy to bring SUN to a cloudy day. The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a

Free

Free, Members-Only Webinar: Unemployment in 2025 and Beyond – Modernization, Fraud and Tax Rate Increases

Online via Zoom

Date and Time: March 13; 1:00 p.m. - 2:00 p.m. Location: Online via Zoom Intended Audience: Human Resources and Financial Leadership Ensure your organization is informed about changing unemployment taxes! Paul Scott, Vice President at UTMC, Providers' Council Endorsed Business Partner, will update members regarding the ongoing modernization of the state unemployment portal that will

Free

Free, Members-Only Webinar: Mastering Mission-Driven Marketing – Tools & Strategies For Human Services Leaders

Online via Zoom

Date and Time: March 20; 10:00 a.m. - 11:00 a.m. Location: Online via Zoom Intended Audience: Marketing and Communications Staff While marketing traditionally hasn’t been an area of focus in the human services field, in 2025 it’s a function that is now being embraced more than ever. Because effective marketing of your agency actually does

Free

Free, Members-Only Webinar: Disability-Inclusive Language – Words and Why They Matter

Online via Zoom

Date and Time: April 1; 2:00 p.m. - 3:00 p.m. Location: Online via Zoom Intended Audience: All levels of staff including DSPs and Clinicians Disability rights advocate Emily Muller joins the Providers' Council for an informative webinar on how language influences perception, access, and the communication of identity. This session will cover the social versus

Free

Free, Members-Only Webinar: Supporting Gender-Inclusive Staff

Online via Zoom

Date and Time: May 22; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience:  Human Resources, Supervisors and Managers, Executive Leadership The struggle for transgender/non-binary rights is the nascent civil rights issue of our time. We will share some specific and actionable strategies around supporting gender-expansive staff in this work.  Join BAMSI's Diversity,

Free

Free, Members-Only Webinar: Neurodiversity in the Workplace

Online via Zoom

Date and Time: May 27; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership Neurodiverse employees are an asset to the workplace, and participants in this workshop will learn about practical ways to support their staff. During this session, we will provide a general overview of

Free

Free, Members-Only University Roundtable

Date and Time: May 28; 10:00 a.m. – 11:30 a.m. Location: Online via Zoom Join us as we bring together representatives from local colleges and universities with strong Social Work and Human Services programs to discuss the best ways to connect their students and graduates with your employment opportunities. During this free, members-only roundtable, representatives from Boston

Free

Diversity, Equity, Inclusion & Belonging (DEIB) Roundtable: Moving Forward in Uncertain Times

Online via Zoom

Date and Time: June 17; 10 a.m. - 11 a.m. Location: Online via Zoom Join the Providers' Council's second DEIB Roundtable of 2025 to discuss how organizations are continuing to respond to the changing landscape around DEIB work. The DEIB Committee from Insource Services returns to continue this ongoing and impactful conversation about how to

Free

Free, Members-Only Webinar: Civility – Building Respectful and Collaborative Work Environments

Online via Zoom

Date and Time: June 17; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership This engaging one-hour webinar presents health and human services professionals with key principles of workplace civility and its impact on team effectiveness and client care. Participants will explore how everyday behaviors contribute

Free

Free, Members-Only Webinar: Navigating Grief in Human Services

Online via Zoom

Date and Time: June 24; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: All levels of staff including Clinicians and DSPs Complicated grief affects us all. It comes in many forms from loss of relationships to loss of people, pets, jobs, and plans for living environments. We have grief at work, in

Free

Free, Members-Only Webinar: Navigating the Unfolding Legal Landscape for Nonprofits

Online via Zoom

Date and Time: August 19; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Leadership, Human Resources, Legal & Financial Staff The second Trump administration’s executive orders, cancelled grants, and threats to revoke exemptions have created a confusing environment for nonprofit leaders, who cannot always keep track of the ways the administration

Free

Free, Members-Only Webinar: Build a Better Benefits System – Exploring ICHRA

Online via Zoom

Date and Time: September 4; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Executive Leadership, Human Resources, Financial and Operations Staff Members of Providers’ Council face tight budgets and rising healthcare costs. At the same time, employees expect benefits that are flexible, affordable, and personalized. That’s why the Providers’ Council, USI Insurance, and

Free

Free, Members-Only Webinar: Fundraising Across the Generations

Online via Zoom

Date and Time: September 10; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Executive Leadership, Financial and Operations Staff Boomers will carry philanthropy until 2035. Then what?! We've got less than a decade to replace these donors, who tend to give bigger gifts and donate on a more frequent basis. We need

Free

Diversity, Equity, Inclusion & Belonging (DEIB) Roundtable: Supporting Staff Amid Federal Immigration Policy Changes

Online via Zoom

Date and Time: September 16; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Leadership, Human Resources, Supervisors and Managers Against a backdrop of constantly changing federal immigration policies, it can be challenging to identify the support staff need. Trust is at the heart of employee engagement and it is more important

Free

Free, Members-Only Webinar: When Your Organization Is Tested by Crisis

Online via Zoom

Date and Time: September 18; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Leadership, Public Relations Staff Too many human services organizations realize that they are not prepared for a crisis at the worst possible moment: when they are in one. Many challenges can occur within human services agencies, from cybercrime to abuse and

Free

Free, Members-Only Webinar: Privacy in Practice – Real-World Data Security for Human Services

Online via Zoom

Date and Time: October 16; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Teams, Human Resources, Technology and Operations Staff Human services and non-profit organizations handle sensitive data every day, and digital threats are on the rise. This session delivers key concepts and best practices related to Data Protection and Information

Free

Free, Members-Only Webinar: Incompass Levels-Up with a Modern ERP System

Online via Zoom

Date and Time: October 23; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Executive Teams, Finance & Operations Teams Human services organizations often face inefficiencies in process and complex reporting due to disconnected systems. This session explores how Incompass Human Services partnered with AAFCPAs to streamline operations through strategic system integration. Presenters

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