Date and Time: September 9; 1 p.m. - 2 p.m. Location: Online via Zoom **Please note this session is hosted by the Massachusetts Office of Consumer Affairs and Business Regulation. Any questions regarding the session should be directed to Brie.Bristol2@mass.gov. Join the MassCyberCenter and the Office of Consumer Affairs and Business Regulation (OCABR) for a
Date and Time: September 10; 2 p.m. - 3:00 p.m. Location: Online via Zoom **Please note this session is hosted by MassHealth. Join MassHealth for a webinar outlining the latest information on coming policy changes and how we are supporting members and partners. A federal law passed by Congress and signed by President Trump is
Date and Time: September 15; 9 a.m. - 12:30 p.m. Location: In-Person at the Providers' Council (100 Crossing Blvd, Suite 100, Framingham, MA 01702) Intended Audience: Supervisors & Managers, Human Resources, Staff in Leadership Roles Learning Track: Workforce Development & Staff Engagement Every leader faces conversations that feel uncomfortable or high-stakes—addressing performance issues, managing emotions,
Date and Time: September 16; 1 p.m. - 3 p.m. Location: Online via Zoom **Please note this session is presented by Conversations for Caring. Any questions regarding the session should be directed to lbulkley@glss.net. This training applies the ethical principle of “dignity of risk” to clinical practice exploring cognitive and emotional aspects that inform decisions
The third annual Western MA Rally is back at Westfield State University — bringing together human services workers, providers, and advocates for a high-energy morning of advocacy, community, and a DJ-led dance party. We’ll raise our voices (and move our feet) as we call for fair wages and increased funding for the human services sector in Western Massachusetts.
Date and Time: September 22; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Executive Leadership, Human Resources, and Policy Staff Learning Track: Equity, Justice & Culturally Responsive Practice Join the Providers' Council's quarterly DEIB Roundtable for a discussion of federal policy updates. We will be joined by our national partner, the National
Date and Time: September 24; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Leadership, Finance & Operations Staff, Human Resources Learning Track: Innovation & Technology in Human Services AI is reshaping how human services organizations operate, but new opportunities surface data privacy, bias, and compliance risk for service delivery, operations, and
Join us at the first-ever Metro Boston Regional Rally at the Work Inc. headquarters as workers, providers, and advocates from across the region come together to celebrate the human services sector and elevate our shared priorities. This gathering will spotlight the voices of frontline staff, highlight workforce challenges, and amplify calls for livable wages, sustainable funding, and policies that strengthen care for our communities. Be part of this historic moment to show the power of the human services workforce!
Dates and Times: September 29 and October 6; 9 a.m. - 12:30 p.m. Location: – Session I: Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA 01702) – Session II: Online via Zoom Attendance at both sessions is mandatory for a certificate of completion. Intended Audience: New and Upcoming Supervisors and Managers Learning Track: Workforce Development & Staff Engagement Strong
Date and Time: September 29; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Executive Leadership, Human Resources Staff Learning Track: Leadership & Organizational Development Human service organizations often operate in a constant state of urgency, but the challenge is not just workload—it is how work is structured and how decisions are made.
Date and Time: October 1; 1 p.m. - 2 p.m. Location: Online via Zoom **Please note this session is hosted by Greenspace Health. Any questions regarding the session should be directed to abby@greenspacehealth.com. The impact of Measurement-Based Care (MBC) on behavioral health care is well known today. By giving providers and clients greater visibility into
Date and Time: October 6; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Human Resources, Finance & Operations Staff, Executive Leadership Learning Track: Innovation & Technology in Human Services This presentation highlights best practices for implementing digital case management systems, focusing on business process analysis, data management, localization, and organizational capacity building.
Date and Time: October 6; 1 p.m. – 3 p.m. Location: Online via Zoom **Please note this session is presented by Conversations for Caring. Any questions regarding the session should be directed to lbulkley@glss.net. This training will explore the prevalence and unique factors related to older adults who use mood altering substances. Theories and research on
Dates and Times: October 8, 15, 29, November 5, 12 and 19; 9 a.m. to 12:30 p.m. Location: Online via Zoom Intended Audience: New and current Supervisors and Managers as well as staff looking to advance to a supervisory position Learning Track: Workforce Development & Staff Engagement Attendance at each session is mandatory for a certificate of completion. Join the final
Date and Time: October 28; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Leadership, Human Resources, Financial Leaders Learning Track: Finance & Sustainability; Equity, Justice & Culturally Responsive Practice The Commonwealth’s Supplier Diversity Office (SDO) fosters business relationships between state contractors and minority-, women-, veteran-, disability-, and LGBT-owned businesses. Purchase of
Date and Time: October 29; 2 p.m. - 3 p.m. Location: Online via Zoom **Please note this session is hosted by CliftonLarsonAllen (CLA). Any questions regarding the session should be directed to CLAevents@CLAconnect.com. Growth creates complexity — and finance plays a critical role in navigating it. As organizations grow, finance must evolve from function to
Date and Time: November 4; 1 p.m. - 2:30 p.m. Location: Online via Zoom Intended Audience: Executive Leadership Learning Track: Leadership & Organizational Development Strategic planning depends on being able to predict, to some degree, what's coming. That's just not where we are right now — it’s hard to say with any confidence what next
The Massachusetts Direct Support Professionals (DSP) Conference brings together hundreds of professionals to honor, celebrate, and educate the workforce serving individuals with disabilities. The two-day event features plenary sessions, breakout topics like burnout prevention, and a town hall with the Department of Developmental Services (DDS).
Date and Time: November 12; 1 p.m. - 2 p.m. Location: Online via Zoom Intended Audience: Direct Care Staff and Clinicians Learning Track: Direct Care, Client Engagement & Clinical Topics; Equity, Justice & Culturally Responsive Practice By strategically sharing about ourselves, those of us in the helping professions can open doors for our clients to
Date and Time: November 17; 9:30 a.m. to 3:00 p.m. Location: Providers’ Council office (100 Crossing Blvd. Suite 100, Framingham, MA 01702 Intended Audience: Human Resources, Quality Assurance and Compliance Staff, Legal Staff Learning Track: Leadership & Organizational Development, Workforce Development & Staff Engagement Join seasoned expert investigator Jean Haertl, CEO of Safety and Respect at Work,
