Conducting Effective Internal Investigations
Date and Time: November 17; 9:30 a.m. to 3:00 p.m.
Location: Providers’ Council office (100 Crossing Blvd. Suite 100, Framingham, MA 01702
Intended Audience: Human Resources, Quality Assurance and Compliance Staff, Legal Staff
Learning Track: Leadership & Organizational Development, Workforce Development & Staff Engagement
Join seasoned expert investigator Jean Haertl, CEO of Safety and Respect at Work, for an intensive, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations.
Participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for human resources and legal staff, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor.
This session is approved for 5 PDCs through SHRM.
In this training, you will explore how to:
– Identify possible complaints relating to policy violations;
– Effectively respond to and communicate initial stages of investigation to complainants and witnesses;
– Conduct effective witness interviews – get to the truth with any witness;
– Learn how to take notes and draft and organize the final written investigation report; and
– Determine how best to communicate findings to leadership and witnesses.
Presented by:
Jean Haertl, CEO, Safety and Respect at Work
Pricing:
Member price: $300
Non-member price: $500
Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.