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Conducting Effective Internal Investigations

January 30, 2023 @ 9:30 am - 3:00 pm


This training will take place at the Providers’ Council office (100 Crossing Blvd. Suite 100, Framingham, MA 01702).

Join seasoned expert investigator Jean Haertl, CEO of Safety and Respect at Work, for an intensive, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations.

Participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for human resources and legal staff, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor.

Register Here!


In this training, you will explore how to:

– Identify possible complaints relating to policy violations;

– Effectively respond to and communicate initial stages of investigation to complainants and witnesses;

– Conduct effective witness interviews – get to the truth with any witness;

– Learn how to take notes and draft and organize the final written investigation report; and

– Determine how best to communicate findings to leadership and witnesses.


The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.

This program is valid for 5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.



Presented by: Jean Haertl, CEO, Safety and Respect at Work

If you have any questions, please contact Nina Walat at nwalat@providers.org or call 508.598.9679.



Member price: $250
Non-member price: $350


January 30, 2023
9:30 am - 3:00 pm
Event Category:


Providers’ Council
100 Crossing Blvd., Suite 100
Framingham, MA 01702 United States
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