Date and Time: September 9; 9 a.m. – 12:30 p.m.
Location: In-person at the Providers’ Council Training Center (100 Crossing Blvd, Suite 100, Framingham, MA 01702)
Intended Audience: All levels of staff including Human Resources, Supervisors & Managers, Direct Care Staff
This session is designed to bring a broader perspective to the concept of conflict and conflict resolution. Using a model that provides various modes of conflict, each participant will be encouraged to consider an actual conflict-based situation during the session to allow opportunity to explore various approaches for handling the situation.
During this session, participants will:
– Distinguish between the modes and types of conflict.
– Use a case study to analyze conflict resolution methods within context.
– Understand conflict resolution methods and their applications.
Presented by:
Stacie Watson, LMFT, Owner, Transformative Leadership Strategies
Cost:
Members: $100
Non-members: $200
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.
