Date and Time: June 17; 1 p.m. – 2 p.m.
Location: Online via Zoom
Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership
This engaging one-hour webinar presents health and human services professionals with key principles of workplace civility and its impact on team effectiveness and client care. Participants will explore how everyday behaviors contribute to or detract from a respectful, inclusive, and productive work culture. The session also offers actionable strategies for strengthening collaboration and communicating with professionalism, empathy, and clarity.
By focusing on the unique demands of human services roles, this webinar supports a work environment where employees feel safe, heard, and respected.
At the end of this session, participants will be able to:
– Define workplace civility and explain its role in supporting team morale and effectiveness.
– Identify behaviors that foster or erode respectful work environments.
– Apply practical techniques for civil communication and conflict resolution.
Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.
Cost: Free for members
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.
