The Caring Force Blog September 2022 Workforce Hero: Timothy Dixon

The Caring Force is pleased to announce that our September TCF Workforce Hero Spotlight honoree is Timothy Dixon, who works at Key Inc. operated Kaleidoscope Boy’s Intensive Group Home.

1. Tell us about your background.  How did you decide to pursue a career in human services? 

Growing up I had quite a few friends that were Department of Children and Families (DCF) or Department of Youth Services (DYS) involved. Many of them spoke about how they were treated in the system. I decided that I wanted to go into the field and make a difference with children. I started working for Eliot Community Human Services before coming to Key. At Key Inc. operated Kaleidoscope Boy’s Intensive Group Home, I love working with children and developing positive relationships with them. I especially love working with adolescent boys and teaching/guiding them as they become young men.

2. What does a typical day look like for you at your organization? 

A typical day in the Intensive Treatment Residence involves cleaning, cooking and teaching a variety life skills to the youth. We enjoy playing basketball together and staying active.

3. What is your favorite professional memory?  

My favorite memory was watching one particular youth that had been at the program for over 2 years finally discharge.  I will never forget seeing his face the day he was leaving. He was so happy to be finally moving to a family that cared about him. He is doing very well there and is very happy.

4. This question is from our July TCF Workforce Hero Spotlight, Shirley Oliveria: How are you handling the staffing crisis?

In my current program, we have a solid team where everyone is always willing to help one another out.  This is very important to retain staff.  I feel that I always go above and beyond picking up extra shifts and step up to do whatever is needed.

5. Do you have a question for the next person we spotlight? 

I love the question about your favorite client experience/memory.  These experiences keep us motivated and remind us why we do what we do.

Thank you so much to Timothy and all of our wonderful human services workers who bring joy and passion to work every day! We are so thankful for your efforts and for making the Commonwealth a better place.

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