Privacy Policy

The Providers' Council places a high priority on protecting your privacy. We created this privacy policy to demonstrate our firm commitment to the privacy of our members and website users. This policy explains what types of information we collect and how we use it.

What information do we collect?

We collect information from you when you apply for membership, register for an event on our website, place an order, subscribe to our newsletter or fill out a form.

When registering for an event or taking another action on our site, you may be asked to enter your name, e-mail address, mailing address, phone number, employer, job title or zip code. You may, however, use many functions of our site anonymously.

What do we use this information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. By using a member account, which requires some personal information, you will have access to members-only resources that we do not provide to the general public.
  • To improve our website. We continually improve our website based on the information and feedback you give us. We also use analytic tools to determine which of our pages are heavily trafficked.
  • To improve customer service. Your information helps us to more effectively respond to your requests and support needs by helping us understand who is using the site.
  • To process transactions. Your information will not be sold, exchanged, transferred or given to any other company for any reason whatsoever. We only use information to deliver the purchased product, training or service requested.
  • To send period emails. The email address you use for order processing may be used to send you information and updates pertaining to your order. You may also receive occasional Providers’ Council news, updates, related information, etc. at the supplied email address.

You may unsubscribe from Providers’ Council e-mails at any time by clicking a link at the bottom of those messages. As of November 2019, our e-mail provider — Constant Contact — has a Safe Unsubscribe option at the bottom of each e-mail. After clicking that link, you will no longer receive messages from the Providers’ Council.

For more information on unsubscribing or our privacy policy, please email us at, call us at 508.599.2255 or write to us at: Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA 01702.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

The Providers’ Council allows PayPal to handle all online e-commerce transactions. The Providers’ Council does not receive credit card information through our website.

Cookies and IP Addresses

We also collect other types of information that do not allow us to identify your name, e-mail address or other personal characteristics. This “non-personal information” includes the number assigned to your computer whenever you access the Internet (your “IP address”) and the type of browser you use. None of this non-personal information allows us to identify you or contact you. We use this information to help us evaluate how users are accessing

We may also assign a “cookie” to your computer in some situations. Like an IP address, a “cookie” is a kind of online identification tag that allows us to recognize your computer each time you visit — if your browser allows them. We use cookies to help us remember you and compile aggregate data about site traffic and site interaction so that we can offer you better site experiences and tools in the future. The use of this cookie allows you visit other password protected portions of — for which you have security access — without having to sign in again.

Unless you have provided us with personal information previously, cookies do not allow us to identify you by name, e-mail address or other personal characteristics. We use cookies primarily to identify return visitors and make your experience on our site more convenient.

Do we disclose information to any outside parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, serving you or providing services and benefits to members of the Council — so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law or protect our or other rights, property or safety. However, non-personally identifiable visitor information — such as aggregated web traffic — may be provided to other parties for marketing, advertising or other purposes.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the policies, content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age or older. Should we learn that a child under the age of 13 has provided us with personal information, we will delete it to remain consistent with COPPA.

Your consent

By using our site, you consent to our privacy policy.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the privacy policy modification date below. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

This policy was last modified on November 12, 2019.