The Providers’ Council will host a virtual training on December 13 to help participants understand the breadth and depth of “culture” – personal and organizational – and how it unconsciously has positive and negative impacts on our daily interactions and communication.
The training, Cross-Cultural Communications, will be presented by Comma Williams of Comma Williams Enterprises and will be held over Zoom from 9 a.m. to 12:30 p.m.
Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model will be presented as tools for improving effective communication across cultural differences. The session will includes group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools.
If you have any questions, please email Nina Walat.
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