News Council launches workshops on Team Building, Managing Conflict and Conducting Effective Internal Investigations

The Providers’ Council introduced three new workshops this week that will commence later this fall, which cover team building, conflict management and conducting effective internal investigations.

The first, Building a Motivated Team, will run on Wednesday, October 27 from 9 a.m. to 12:30 p.m., and will be presented by Ginny Maglio, a Learning & Development Consultant at Optimum Development. This training has been submitted for three Social Work Continuing Education hours for relicensure.

It will focus on effective team building techniques and unit cohesion in a constantly changing work environment and will address the virtual setting in which we currently work. Join us to gain an understanding of your role as a team leader, learn how to work more effectively with individual differences, identify how they come to light virtually and develop an action plan to sustain a successful team. Click here to register.

The next interactive workshop will run from 9 a.m. to 12:30 p.m. on Tuesday, Nov. 2, titled Got Conflict? Deal with Conflict Effectively: Tools for Your Toolbox.

Presented by Gail S. Packer, executive director of Community Dispute Settlement Center, participants will debunk myths about conflict, examine different styles of responding to conflict and identify points of conflict escalation, as well as strategies for de-escalation. This workshop is an opportunity to build in-house capacity to address costly and disruptive workplace conflict more effectively, and to provide managers, senior management, project leaders and staff at all levels the opportunity to develop the skills needed to enhance high-performing teams. Click here to register.

The third will be the Council’s popular, one-day interactive training session Conducting Effective Internal Investigations, which will be held on Tuesday, Nov. 9 from 9 a.m. to 12:30 p.m.

Presented by experienced employment and labor attorney Ed Mitnick, participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for human resources and legal staff, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor. Click here to register.

For more information on any of the workshops, please email Mesa Merritt.

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