Annual Reports 2024 Annual Report

In its 49th year, the Council embarked on its new journey of creating the strongest human services sector in the United States.

In a world where change is the only constant, the Providers’ Council’s steadfast commitment to passionate advocacy on behalf of our members has remained unwavering. 2024 was an exciting year for us, full of important and impactful accomplishments. In 2024, the Council worked to envision the future of not just the organization, but the state’s human services sector as well.  

The Council embarked on creating a strategic plan in 2024. The organization worked closely with its Board of Directors, stakeholders, staff and members to create a plan that would propel the Council into the future as it prepares to celebrate its 50th anniversary. In doing so, it created a new mission to advance the interests of the human services sector and providers through advocacy, education, and engagement of diverse stakeholders for collective impact. 

In 2024, the Council continued to support members by offering education and training and advocacy opportunities, news publications, networking events and group purchasing programs that allowed them to operate more efficiently and effectively. Additionally, the Council advocated on Beacon Hill for a loan repayment program and livable wages for human services workers and continued its advocacy work by creating a new regional rally series to connect more organizations with their local leaders.  

In consistently striving for the betterment of the human services sector, the Council has grown to be widely recognized as the official voice of the Massachusetts community-based human services sector.  

Providing governance is a diverse Board of Directors representing member organizations; support for the organization comes mainly from members and business partners. The cornerstone of the Council has always been its commitment to its core values:  

  • The delivery of superior, accessible, community-based services from a respected workforce that supports thousands of Massachusetts residents;  
  • Serving the public and human services providers by identifying opportunities and acting on issues where provider and public interests align; 
  • The belief that the public, clients and consumers are best served through volunteer-governed and community-based nonprofits that are supported by fair and adequate funding;  
  • A commitment to success, results and transparency;  
  • Promoting integrity, credibility and responsibility om the human services sector; and  
  • Dedication to the development of a diverse membership, representative of the human service providers and the general population in Massachusetts. 

Sincerely, 

Shaheer Mustafa
Board Chair  

Bill Yelenak
President/CEO