Date and Time: November 13; 9 a.m. – 12:30 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including Human Resources, Supervisors and Managers, Clinicians and Direct Care Staff
Improve your team’s ability to work effectively and respectfully across cultures!
Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model are presented as tools for improving effective communication across cultural differences. The session includes group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools.
At the end of this session, participants will be able to:
– Discuss their own cultural attitudes towards health, medical care, education, family, privacy and authority;
– Identify how their cultural attitudes and beliefs can help or hinder their effectiveness working cross-culturally;
– Identify personal strengths in cross-cultural communication and actions for development; and
– Identify and apply strategies for most effectively educating and negotiating behavior change with clients/people from a cultural experience different from their own.
Presented by:
Comma Williams, Comma Williams Enterprises
Pricing:
Members: $100
Non-members: $200
Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.
