Date and Time: June 11, 9:30 a.m. to 1 p.m.
Location: Providers’ Council (100 Crossing Blvd. Suite 100, Framingham, MA 01702)
Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model are presented as tools for improving effective communication across cultural differences. The session includes group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools.
Intended Audience: All levels of staff
At the end of this session, participants will be able to:
– Discuss their own cultural attitudes towards health, medical care, education, family, privacy and authority;
– Identify how their cultural attitudes and beliefs can help or hinder their effectiveness working cross-culturally;
– Identify personal strengths in cross-cultural communication and actions for development; and
– Identify and apply strategies for most effectively educating and negotiating behavior change with clients/people from a cultural experience different from their own.
Presented by: Comma Williams, Comma Williams Enterprises
This program is approved for 3 PDCs through SHRM.
The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
Pending approval, this program 
is valid for 3 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
Pricing:
Member price: $90
Non-member price: $200
Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.
