The recruitment and retention of qualified staff are among the most complex problems facing human services agencies today. As the population receiving services continues to expand in size and age, the size of the human services workforce also continues to grow, creating a staff shortage. Human services agencies have started recruiting and retaining the next generation of workers, but millennials are one of the most difficult populations to attract to human services work. This roundtable will explore the difficulties recruiting millennials and what your agency’s HR department can be doing internally to appeal to them. Individuals from Massachusetts staffing agencies and representatives from the Providers’ Council’s millennial workgroup will be sharing best practices for marketing and creating job postings that appeal to millennials and beyond.
Get involved by checking out some of the many interesting trainings and events being put on by the Council and our members.
Conducting Internal Investigations will take place on March 2nd from 9 a.m. to 3 p.m. During this training, participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, unprofessional conduct, workplace bullying and violence. This training will also address issues including confidentiality, retaliation, National Labor Relations Board (NLRB) standards and recent rulings.
Join representatives from Clark and Suffolk universities and Providers' Council staff for an overview of the Council's Graduate-level Certificate in Nonprofit Human Services Management Program. Mary Piecewicz from Clark University will be co-hosting on March 8th at 11 a.m. and Stephanie Carlson-Flynn from Suffolk University will be hosting on March 15th at 11 a.m. There will be a short presentation and time for Q&A about the program and application process.
Join the Providers' Council for our Interrupting Racism training on Tuesday, March 14th from 9 a.m. to 1 p.m. in Randolph. Through interactive and thought-provoking exercises, case studies and role plays with other human service providers, we will explore some of the historical origins of racism in the U.S. and elsewhere as well as the lingering effects that still exist in our society today. By integrating this knowledge with our personal experiences, we can develop effective ways to respond to clients, their families and staff members when this behavior occurs.
This training addresses the essential components of a ‘Safe as Possible’ agency practice. It is in compliance with the EOHHS requirements and the MA Social Worker and Human Service Worker Safety Law (Section 30 of House Bill 57; HB57). Please note that the time of this training is from 12:30 p.m. to 3:30 p.m.
A members only workshop presented in partnership with The Institute for Public Service at Suffolk University. This workshop will go from 10am to 12pm.
Dealing Effectively with Difficult People will go from 9am to 12:30pm. In this workshop you will learn the art of dealing with difficult people in the workplace, including understanding personality types, curing and coping strategies and how to deal with that most difficult person in your program or department. You will have the opportunity to learn how to reconcile different personalities in the workplace as well as how to listen to difficult people.