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Get involved by checking out some of the many interesting trainings and events being put on by the Council and our members.

Facilitating Organizational Change

A members only workshop presented in partnership with The Institute for Public Service at Suffolk University. This workshop takes place from 10 a.m. to 12 p.m. in Boston.

Dealing Effectively with Difficult People

Dealing Effectively with Difficult People will help participants learn the art of handling difficult people in the workplace, including understanding personality types and curing and coping strategies.

Spring 2017 Certificate in Supervision Series

As the link between leadership and staff, standards of excellence are transmitted by supervisors. When faced with greater expectations and increasing challenges, it is critical that supervisors be able to demonstrate effective supervisory techniques. The spring session begins on Friday April 21st.

Public Service Loan Forgiveness Program Information Session

The Center for Consumer Advocacy at American Student Assistance is offering a free “train the trainer” session for Providers' Council members to learn the details of the federal Department of Education’s Public Service Loan Forgiveness Program (PSLF). PSLF forgives the balance of eligible borrower’s federal student loans once they have made 120 qualifying payments while working for an eligible employer. Many member employees with federal student loans could potentially be eligible for this program. This session will take place on Friday, April 28th, from 10 a.m. to noon.

The Engagement-Recognition-Retention Engine

Join seasoned trainer John Howard to learn what you can do to boost employee involvement and engagement within your organization.

Rescheduled! Interrupting Racism

The Interrupting Racism training has been rescheduled to Tuesday, May 9th from 9 a.m. to 1 p.m. in Randolph. Participants will learn to develop effective ways to respond to clients, families and staff members when faced with racist behavior. This training is currently at capacity. To be added to a waitlist, email Zack Mooney or call him at 617-428-3637 x128.

Managing Stress in the Workplace

The new training, Managing Stress in the Workplace, engages participants to discuss and learn tips on how to take care of themselves as they care for others, as well as learn helpful communication techniques for managing client and co-worker needs.

Conducting Effective Internal Investigations

Participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for staff in Human Resources and legal staff, supervisors in all departments can benefit from this training.