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Get involved by checking out some of the many interesting trainings and events being put on by the Council and our members.

Reference Checking: There’s More to It Than You Think

SkillSurvey, a business partner of the Providers' Council, will educate members on how to successfully streamline reference checking practices to save you staff time and improve the hiring process with SkillSurvey Reference™.

Providers’ Council 42nd Annual Convention & Expo- SOLD OUT

Attend this year's Convention & Expo to explore 34 informative workshops, hear keynote speaker Steve Pemberton, celebrate the human services sector, and save your agency money by meeting vendors who can provide products and services you use every day. Registration is now closed. If you have any questions, please contact Terry Wells at

Conducting Effective Internal Investigations Fall 2017- SOLD OUT!

Join seasoned expert investigator Jean Haertl, CEO of Safety and Respect at Work for an intensive, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations. The fall session of Conducting Effective Internal Investigations will be held Wednesday, Sept. 27, from 9:30 a.m. to 3:30 p.m. in Worcester.

Hiring for a More Diverse Workforce

Register for this training to enhance your ability to successfully interview and hire diverse talent by addressing interviewer bias, legal pitfalls and objective interview techniques. This training will take place in Framingham on October 4th from 9 a.m. to 12:30 p.m.

Fall 2017 Certificate in Supervision Series

As the link between leadership and staff, standards of excellence are conveyed by supervisors. When faced with greater expectations and increasing challenges, it is critical that supervisors be able to demonstrate effective supervisory techniques. The fall session begins Thursday, Oct. 5th. All sessions will take place at Bridgewell, 10 Dearborn Road Peabody MA.

Facilitating Organizational Change

Incremental change and strategic choices can transform organizational processes, producing positive outcomes throughout an agency. This training will be a deep dive into critical concepts surrounding organizational change.

Cross-Cultural Communication

This highly interactive session helps participants understand the breadth and depth of “culture” – personal and organizational – and how it unconsciously has positive and negative impacts on our daily interactions and communication. Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues.

Dealing Effectively with Difficult Situations

In this workshop you will learn the art of dealing with difficult situations in the workplace, including how to deal with that most difficult person in your unit. You will have the opportunity to learn how to deal with difficult situations in the workplace as well as how to listen to difficult people, caring and coping strategies and understanding personality types.