Cross-Cultural Communication: New Date!

Providers' Council, 100 Crossing Blvd., Framingham, MA 01702

*Note: this training will now be held on Thursday, January 30th

This highly interactive session helps participants understand the breadth and depth of “culture” – personal and organizational – and how it unconsciously has positive and negative impacts on our daily interactions and communication. Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model are presented as tools for improving effective communication across cultural differences. The session includes large group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools.

This training will take place from 9 a.m. to 12:30 p.m. on Thursday, January 30th at the Providers’ Council in Framingham.

At the end of this session, participants will be able to:

  • Discuss their own cultural attitudes towards health, medical care, education, family, privacy, authority
  • Identify how their cultural attitudes and beliefs can help or hinder their effectiveness working cross-culturally
  • Identify personal strengths in cross-cultural communication and actions for development
  • Identify and apply strategies for most effectively educating and negotiating behavior change with clients/people from a cultural experience different from their own

Presented by: Comma Williams, Comma Williams Enterprises

Register here*

*Please note that we are experiencing temporary issues with PayPal for this registration form. If you would like to pay with a credit card, please e-mail Eliza Adams or call 508.598.9700.

This program has been approved for 3 Social Work Continuing Education hours for
relicensure, in accordance with 258 CMR. NASW-MA Chapter CE Approving Program, Authorization Number D 81014.

If you have any questions, please contact Eliza Adams, Education and Membership Associate, by email or phone: (508)-598-9700


Member price: $65
Non-member price: $115