Mission, Vision & Values

The Providers' Council is a statewide association of primarily nonprofit, community-based organizations that provide human services, health, education and vocational supports to hundreds of thousands of residents in the Commonwealth.

The association provides its members with high-quality resources, including public policy research, advocacy, communication and information, education and training, as well as cost-saving programs. These services are designed to add value for members and help them achieve their goals effectively.

Founded in 1975, the Council was established to influence public policy in support of community-based services across Massachusetts. Today, it stands as the state’s largest human services membership association and is widely recognized as the leading voice of the community-based human services sector. The Council’s primary support comes from its dedicated members and business partners.

The Council is governed by a diverse board of directors who are committed to the values of the corporation. The board supports the Council’s mission: Advance the interests of the human services sector and providers through advocacy, education, and engagement of diverse stakeholders for collective impact

Together, we are driven by a bold vision: to build the strongest human services sector in the United States.

Organizational Values of the Providers' Council

The organization's core values of fairness, respect and dignity for the disenfranchised have been represented throughout its history of helping its members meet their missions. Our organizational values include:

The delivery of superior, accessible, community-based services that support one-in-ten Massachusetts residents;
To serve the public and human service providers by identifying opportunities and taking action on issues where provider and public interests are aligned;
The belief that the public, clients and consumers are best served through volunteer-governed and community-based nonprofits;
A commitment to results, success and transparency;
Promoting integrity, credibility and responsibility in the human services sector;
Dedication to the development of a diverse membership, representative of human service providers and the general population in Massachusetts.