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Human Services Credentialing Program

Human Services Credentialing Program

Providers’ eAcademy® hosts the Providers' Council's  Human Services Credentialing Program designed to develop and implement standards and competencies for Direct Support and Direct Service Professionals within the field of human services.

In 2005, the Human Services Credentialing Program was launched with one credential in Developmental Disabilities. The success of the program led to the creation of credentials in additional areas within human services.

Human Services Credentials now offered through Providers' eAcademy®:

Five Credentials for Entry-level:

Autism Spectrum Disorder
Intellectual and Developmental Disabilities
Child Welfare 1
Child Welfare 2
Mental Health
Public Health: Substance Abuse & Addictions

One Credential for Supervisors:

Leadership & Frontline Supervision

The Credential Breakdown

  • Each credential has 11 modules and one final exam based on nationally recognized core competency areas.
  • A Professional Standards Board (PSB) comprised of experts in the Massachusetts human services field worked to identify content and make material specific to the training needs of the Massachusetts human service workforce.
  • Each credential has a focus on a particular service population.

For more information about how your agency can access the Human Services Credentialing Program through Providers' eAcademy®, please contact Christina Broughton at 617.428.3637 x125.