Info Session: The Leadership Initiative
2025-02-27 10:00 - 11:00 (America/New_York) | Online via Zoom
Date and Time: February 27; 10 a.m.-11 a.m.
Location: Online via Zoom
Intended Audience: All levels of staff
Join this event to learn more about the Providers’ Council’s cross-agency mentorship program, The Leadership Initiative!
Webinar attendees will have the opportunity to hear from Council staff about the framework and timeline of the upcoming program as well as information on how to join the program. Register to learn more!
Register Here!

Program Description:
The Leadership Initiative (TLI) is a cross-agency mentoring program for Providers’ Council organizations, designed to support career growth in the human services sector. The Leadership Initiative (TLI) offers a framework for growth through mentor and mentee relationships and is tailored toward individuals looking to advance their career in the sector and those willing to share knowledge from their experience.
Program Goals:
– Cultivate the leadership qualities of individuals in the human services sector.
– Support emerging leaders through connections to established leadership.
– Foster collaboration and career guidance, while promoting knowledge of the sector.

Associate Member Workshop: Approaches to Working with Trans and Nonbinary Adults - Overview and Case Discussion
2025-02-28 09:00 - 12:00 | Bridgewater State University
Date and Time: February 28; 9 a.m. to 12 p.m.
Location: In-person at Bridgewater State University.
Cost: $60 for all attendees.
Note that this event is hosted by the Bridgewater State University. Any questions regarding the session should be directed to Carol Masshardt, LICSW at cmasshardt@bridgew.edu.
Three (3) Continuing Education Credits in Social Work will be awarded.
$60 cost for all professionals with waiver for current BSU School of Social Work supervisors.
Register Here!

Presented by: Rubin Hopwood, PhD, M. Div.October 18, 2024

Free, Members-Only Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-02-28 10:00 - 11:00 | Online via Zoom
Date and Time: February 28; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Can’t make it to this session? Sign up for our April or June webinars to learn more about the SUN Program!

National Council Partner Workshop: Crisis Communications for Nonprofits
2025-03-04 10:00 - 11:30 | Online via Zoom
Date and Time: March 4; 10:00-11:30 a.m.
Location: Online via Zoom

**Please note that this session is hosted by the Tennessee Nonprofit Network. Any questions regarding the session should be directed to Kate Moss.
Keeping Calm in a Crisis – Preparation and Messaging Strategies to Carry You Through a Crisis

In 2025, nonprofits are navigating an environment of unprecedented challenges, marked by complex and fluctuating crisis dynamics. While the specific nature of these crises may be unpredictable, the most resilient organizations are those that anchor their strategic responses in their core mission. Rather than reacting solely to the shifting landscape of individual issues, a robust crisis strategy emphasizes the organization’s fundamental purpose, ensuring that its actions remain consistent with its values and long-term goals. This mission-centric approach provides a stable foundation, enabling nonprofits to adapt effectively to diverse challenges while maintaining their essential identity and impact. Factors such as, economic uncertainty, and increasing demands for services, are just a few of the items that nonprofits are having to deal with.
During this virtual session, Memphis’ largest public relations firm, Obsidian Public Relations, will lead you through the crisis planning and message development process, equipping you with the tools to build a tactical plan, align leaders and your board to your vision, and prepare to respond and react quickly to any number of crises.
Providers’ Council members can attend this session at the member rate of $25 using the discount code “PCM.” To utilize the discount code, select “non-member rate” and enter the discount code “PCM” at checkout to receive the discounted price of $25.
Register Here!

Presented by:

Taylor Jolley, Account Director and Director of Brand Content, Obsidian Public Relations

Taylor Jolley is an account director at Obsidian Public Relations with nearly a decade of experience in nonprofit and niche industry communication. One of her professional passions is crisis planning and reputation protection. She believes in the value of preparation, discipline and the power of words, which shape Obsidian’s issue management philosophies.

Price:
$25 with discount code “PCM”
To utilize the discount code, select “non-member rate” and enter the discount code “PCM” at checkout to receive the discounted price of $25.

Maximizing Impact: Tools for Boards and CEOs to Lead with Purpose
2025-03-04 15:00 - 16:30 | Online via Zoom
Date and Time: March 4; 3:00-4:30 p.m.
Location: Online via Zoom
Intended Audience: Executive Leadership and Board Members
Effective governance is the cornerstone of a thriving non-profit. This workshop will equip board leaders and CEOs with the knowledge and tools to conduct a comprehensive governance assessment, maximizing your board’s impact. We’ll explore best practices, key assessment areas like leadership, development and composition, and change management, and tools to support meaningful improvements. Learn how to identify strengths, address vulnerabilities, and foster a culture of continuous improvement within your board.
Join us to invest in your Board’s development to unlock your organization’s full potential.
**Provider Members attending can invite a Board Member at no additional cost!
Attend Sessions I, II and III of the Building Strong Boards Series to receive Session IV for free!
Register Here!

By the end of this session, participants will be able to:
– Identify key components of a comprehensive governance assessment, including strategic alignment, board composition, and committee effectiveness.
– Understand the importance of regular governance assessments and their impact on organizational success.
– Explore key questions that your Board members should ask themselves.
– Learn practical strategies for conducting a self-assessment and utilizing the results to build an action plan and improve board governance.
– Leave with tips and templates to get started on your board development journey.

Presented by:

Eric Curtis and Toral Cowieson, Curtis Strategy

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

2025 Legislative Agenda Webinar
2025-03-10 14:00 - 15:00 | Online via Zoom
Date and Time: March 10; 2 p.m. – 3 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including Direct Support Professionals, Supervisors, Managers, Leadership
Join The Caring Force to walk through our legislative priorities for 2025, A student loan repayment program for human services workers and A livable wage for private, community-based nonprofit human services workers. The webinar will start with the history and data behind these bills, the impact they would have on the human services sector, and educate attendees on how take action to help turn these bills into law.
Attendees will gain practical tools to engage with legislators, amplify their voices, and make a difference in the human services sector.
If you would like to attend this webinar in Spanish, please register for our session on March 11 here. If you would like to request this webinar in French, email Isabella A. Lee.

Register Here!

After this session, participants will:
– Understand The Caring Force’s 2025 Legislative Agenda;
– Develop strategies of effective advocacy to enhance communication with legislators and decision-makers; and
– Learn how to stay connected and build support for the development of human services policies through The Caring Force.

Presented by:
Isabella A. Lee, Project Manager of The Caring Force

Caroline O’Neill, Public Policy and Communications Manager at the Providers’ Council
The Caring Force, the grassroots advocacy initiative of the Providers’ Council, empowers supporters of the human services sector to drive meaningful change. Our mission is to create a stronger Massachusetts—one that protects our most vulnerable neighbors while ensuring human services workers receive the pay, recognition, and respect they deserve.

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Caroline O’Neill if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

The Burnout Blueprint: Unraveling the Web of Stress for Lasting Resilience
2025-03-11 13:00 - 14:30 | Online via Zoom
Date and Time: March 11; 1 p.m. to 2:30 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including DSPs and clinicians
Feeling overwhelmed, exhausted or stuck? Burnout doesn’t have to be your reality.
In this interactive workshop, we’ll explore burnout through the lens of the “Web of Causation,” a framework designed to uncover the overlapping factors that lead to exhaustion and how to address them. By shifting focus from blame to understanding, participants will gain tools to untangle the stressors in their personal and professional lives and rebuild a foundation for health and productivity.
Register here!

At the end of this session, participants will be able to:
– Clearly understand burnout’s root causes and contributing factors;
– Use practical tools to identify and counter burnout risks in themselves and their teams; and
– Implement strategies for fostering resilience and psychological safety in caregiving environments.

Presented by:
About Cait Donovan, Cait Donovan Speaks:
Cait Donovan is the host of “Fried. The Burnout Podcast,” an international keynote speaker, and author of the book “The Bouncebackability Factor”. Her creative burnout recovery solutions have been featured on podcasts and online magazines such as “Forbes”, “NPR,” and “The New York Post” and in companies such as Clorox and Pepsi.

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Seminario web de la Agenda Legislativa de 2025 por The Caring Force
2025-03-11 14:00 - 15:00 | Online via Zoom
Fecha y hora: 11 de marzo; 2 p.m. – 3 p.m.
Ubicación: En línea por Zoom
Público objectivo: Todos (profesionales de apoyo directo, supervisores, gerentes y líderes)
Únete a The Caring Force para conocer nuestras prioridades legislativas para 2025: un programa de reembolso de préstamos estudiantiles para trabajadores de servicios humanos y un salario digno para los trabajadores de organizaciones comunitarias sin fines de lucro en el sector de servicios humanos. El seminario web comenzará con un repaso de la historia y los datos detrás de estos proyectos de ley, el impacto que tendrían en el sector de servicios humanos y cómo los participantes pueden actuar para ayudar a convertirlos en ley.
Los asistentes obtendrán herramientas prácticas para involucrarse con los legisladores, amplificar sus voces y generar un impacto positivo en el sector de servicios humanos.
Si quiere pedir este seminario web en francés, manda un correo a Isabella A. Lee.
Regístrate aquí!

Objetivos de aprendizaje:
– Comprender la agenda legislativa 2025 de The Caring Force;
– Desarrollar estrategias de incidencia efectiva para mejorar la comunicación con legisladores y tomadores de decisiones; y
– Aprender cómo mantenerse conectado y generar apoyo para el desarrollo de políticas de servicios humanos a través de The Caring Force.

Presentadores:

Isabella A. Lee, Gerente de Proyecto de The Caring Force

Caroline O’Neill, Gerente de Políticas Públicas y Comunicaciones en el Providers’ Council
The Caring Force, la iniciativa de defensa comunitaria del Providers’ Council, empodera a los defensores del sector de servicios humanos para generar un cambio significativo. Nuestra misión es construir un Massachusetts más fuerte—uno que proteja a nuestros vecinos más vulnerables mientras garantiza que los trabajadores de servicios humanos reciban el salario, el reconocimiento y el respeto que merecen.

Precio:
Gratis para miembros del Providers’ Council

Policía de confirmación: Solo mandamos confirmación por correo. Si no recibes un correo de confirmación, manda un correo a Isabella A. Lee.

Policía de adaptaciones: Haremos todo lo posible para alojar a la gente que necesita servicios de adaptación. Tenga en cuenta que las solicitudes de servicios se tienen que enviar al menos 14 dias antes del evento. Indique por favor el tipo de servicio que se solicita.

Info Session: Certificate in Nonprofit Human Services Management
2025-03-12 10:00 - 10:30 | Online via Zoom
Date and Time: March 12; 10:00am-10:30am
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– March 27; 9:00-9:30am
– April 10; 2:00-2:30pm
– April 17; 11:00-11:30am
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Free, Members-Only Webinar: Unemployment in 2025 and Beyond - Modernization, Fraud and Tax Rate Increases
2025-03-13 13:00 - 14:00 | Online via Zoom
Date and Time: March 13; 1:00 p.m. – 2:00 p.m.
Location: Online via Zoom
Intended Audience: Human Resources and Financial Leadership
Ensure your organization is informed about changing unemployment taxes!
Paul Scott, Vice President at UTMC, Providers’ Council Endorsed Business Partner, will update members regarding the ongoing modernization of the state unemployment portal that will go live in May 2025. Paul will review the steps that members must take to access the new system, to properly administer claims and to identify and limit fraudulent claims. In addition, the presentation will review the ongoing increases in unemployment taxes and the two methods of financing available to nonprofit organizations.
Register Here!

During this session, participants will:
– Learn about modernizing updates to the state unemployment portal in May 2025;
– Understand recent changes to unemployment taxes; and
– Gain knowledge of the two methods of financing available to nonprofit organizations.

Presented by:
Paul Scott, Vice President , Unemployment Tax Management Corporation (UTMC)

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

SUN Program Office Hours (Hosted by Resonant Energy)
2025-03-19 12:00 - 13:00 | Online via Zoom
Date and Time: March 19; 12 p.m. to 1 p.m.
Location: Online via Zoom
*Please note that this event is hosted by Resonant Energy. Any questions regarding the session should be directed to Sanne Wright.
Join this informal office hour session to learn more about the Solar Upgrading Nonprofits (SUN) Program! Developed in partnership between Resonant Energy and the Providers’ Council, the SUN Program supports human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. This program provides organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process. Join to learn more about bringing solar to your organization!
Zoom link: https://us02web.zoom.us/j/85303130055
Meeting ID: 853 0313 0055

To save this session to your calendar, click the “Add to Calendar” button below and select your preferred calendar.

Apply for the SUN Program here!

Presented by: Resonant Energy

Pricing: Free!

Free, Members-Only Webinar: Mastering Mission-Driven Marketing - Tools & Strategies For Human Services Leaders
2025-03-20 10:00 - 11:00 | Online via Zoom
Date and Time: March 20; 10:00 a.m. – 11:00 a.m.
Location: Online via Zoom
Intended Audience: Marketing and Communications Staff
While marketing traditionally hasn’t been an area of focus in the human services field, in 2025 it’s a function that is now being embraced more than ever. Because effective marketing of your agency actually does make a difference in the lives of people we serve. Shining a spotlight on your mission, sharing your work, and demonstrating your impact in the community opens doors for individuals, creates fundraising opportunities, and builds visibility for the workforce. The thing is, you don’t actually need a large marketing team to run impactful marketing strategies and campaigns.
Join Dan Esdale and Thomas Stirling, two accomplished human services marketing leaders, to explore how small marketing teams and non-marketers alike can drive staff recruitment, fundraising, and service delivery growth through storytelling, toolkits, and lead generation activities. This session offers practical tools – and yes, that includes generative AI – that will help you amplify your mission and grow your agency.
Register Here!

Presented by:
Dan Esdale is the Chief Marketing Officer at Incompass Human Services in Chelmsford, MA, where he oversees marketing, communications, and fundraising. With more than 20 years of marketing leadership experience across the public, private, and nonprofit sectors, he has overseen numerous strategic marketing initiatives from the rebrand of Incompass to the launch of the New England Human Services Collaborative. Dan previously served as the Chief Marketing Officer at Suffolk University and Director of Marketing at Harvard Kennedy School, and is currently the Chair of the Greater Lowell Chamber of Commerce.

Thomas Stirling is the Founder of an agency called Stirling Brandworks based in Winchester, MA and an accomplished marketing leader. He has worked with dozens of human services agency executives on a variety of marketing initiatives, ranging from branding to fundraising to website development. He also has experience managing global, national, and local brands across a wide range of industries. Thomas is dedicated to supporting nonprofit clients, serving on several local boards.

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Associate Member Workshop: Social Work Practice with Migrants and Refugees - Perspectives on Culturally Appropriate Clinical Interventions
2025-03-21 09:00 - 12:00 | Bridgewater State University
Date and Time: March 21; 9 a.m. to 12 p.m.
Location: In-person at Bridgewater State University.
Cost: $60 for all attendees.
Note that this event is hosted by the Bridgewater State University. Any questions regarding the session should be directed to Carol Masshardt, LICSW at cmasshardt@bridgew.edu.
Three (3) Continuing Education Credits in Social Work will be awarded.
$60 cost for all professionals with waiver for current BSU School of Social Work supervisors.
Register Here!

Presented by: Jibril Solomon, PhD

SUN Program Office Hours (Hosted by Resonant Energy)
2025-03-21 12:00 - 13:00
Date and Time: March 21; 12 p.m. to 1 p.m.
Location: Online via Zoom
*Please note that this event is hosted by Resonant Energy. Any questions regarding the session should be directed to Sanne Wright.
Join this informal office hour session to learn more about the Solar Upgrading Nonprofits (SUN) Program! Developed in partnership between Resonant Energy and the Providers’ Council, the SUN Program supports human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. This program provides organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process. Join to learn more about bringing solar to your organization!
Zoom link: https://us02web.zoom.us/j/87159277778
Meeting ID: 871 5927 7778

To save this session to your calendar, click the “Add to Calendar” button below and select your preferred calendar.

Apply for the SUN Program here!

Presented by: Resonant Energy

Pricing: Free!

Community Webinar: Social Justice in Social Work Practice - The Liberation Health Model of Practice
2025-03-24 18:30 - 20:00 | Online via Zoom
Date and Time: March 24; 6:30 to 8:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by Bridgewater State University. Any questions regarding the session should be directed to Carol Bonner.
COVID-19 has unmasked our current socio-political crisis; tensions have never been higher and social workers are on the frontlines. On a daily basis we witness the economic, racial and cultural oppression our clients are experiencing. While a commitment to antiracist and anti-oppressive practice is now a core competency of social work education, many clinical social workers may struggle to explore, discuss and intervene around the effects of systemic oppression with the individuals and families they work with. This presentation will introduce clinical social workers to the liberation health framework: a social justice-focused method of clinical practice which integrates analysis of cultural, social and political forces with traditional clinical models.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

During this session, participants will:
– Articulate an overview of the Liberation Health theoretical framework as applied to social justice focused clinical practice.
– Describe the Liberation Health assessment model of clinical social work practice.
– Identify the four key liberation health intervention methods of social work practice.

Presented by: Dr. Dawn Belkin-Martinez, MSW, PhD

Cost: Free

Who's Really Responsible for Employee Burnout?
2025-03-25 09:00 - 10:30 | Online via Zoom
Date and Time: March 25; 9:00 -10:30 a.m.
Location: Online via Zoom
Intended Audience: Executive Leadership, Human Resources and Middle Management
Who’s really responsible for employee burnout? Spoiler alert: It’s not HR!
But there’s a lot HR can do to address and prevent burnout. This 90-minute workshop breaks it down and includes evidence-based (but counter-intuitive) ways to minimize burnout and its impact in the workplace.
This workshop has been designed to build behaviors associated with SHRM’s Leadership & Navigation BASK Competency with a specific emphasis on ways to:
– Empower employees.
– Motivate stakeholders.
– Reduce feelings of burnout.
– Advocate for employees.
– Eliminate excessive coddling of employees.
Register Here!

At the end of this session, participants will be able to:
– Eradicate burnout and its damaging effects on productivity;
– Teach managers and employees how to recognize and address the symptoms of burnout before it’s too late;
– Learn the differences between supporting employee well-being and coddling employees in unproductive ways;
– Get the surefire solution for maintaining high levels of engagement and low levels of burnout (even when short-staffed!); and
– Separate the myths and misperceptions about burnout from the real symptoms and solutions.

This program is valid for 1.5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Presenter: Deb Calvert, People First Productivity Solutions

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Register for upcoming sessions in this series!
– The 3 E’s of Employee Engagement
– Trust Is a 2-Way Street

Provider Member Webinar: Food Insecurity - What Providers Need to Know
2025-03-25 12:00 - 15:00 | Online via Conversations for Caring Platform
Date and Time: March 25; 12:00 – 3:00pm
Location: Online via Conversations for Caring Platform
Food Insecurity affects communities locally and globally in ways that are becoming increasingly apparent to health care providers. In this webinar we will discuss how food insecurity is defined and measured, and how it relates to diet quality, nutritional status, and health outcomes.
The first half will focus on our local and regional communities and the solutions that exist for addressing some of the most pressing current issues. The second half will make a connection for health providers to better understand how what’s taking place in the broader world affects what’s happening on the ground locally. We will also examine larger patterns and trends in the availability, access, and use of foods needed for a healthy diet. This webinar will further health providers’ awareness of actions that are being taken to mitigate food insecurity locally, regionally, and globally.
*You will need to create an account or log into your existing Conversations account to register for the training and will need to access that account for the live webinar. Group discounts available for 10+ attendees.
Register Here!

Presenter: Erica Kenney, Associate Professor of Public Health Nutrition at Harvard T.H. Chan School of Public Health and Will Masters, Professor of Food Policy and Economics at the Friedman School of Nutrition at Tufts University.

This webinar offers 3 CEU credits for Social Work, LMHC, LADC and Nursing.

Pricing:
Member price: $25
Non-member price: $25
*Multi-seat discounts available

Info Session: Certificate in Nonprofit Human Services Management
2025-03-27 09:00 - 09:30 | Online via Zoom
Date and Time: March 27; 9:00am-9:30am
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– April 10; 2:00-2:30pm
– April 17; 11:00-11:30am
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Diversity, Equity, Inclusion and Belonging (DEIB) Roundtable: DEIB in a Changing Landscape
2025-03-27 10:00 - 11:00 | Online via Zoom
Date and Time: March 27; 10 a.m. to 11 a.m.
Location: Online via Zoom
Join the first DEIB Roundtable of 2025 with the DEIB Committee from Insource Services to better understand the recent executive orders (EOs) and how organizations should respond. Attendees will discuss the impact the EOs have had and how to best serve their communities moving forward.
Intended Audience: Human Resources, Supervisors, Managers, Leaders in the sector
Register Here!

Facilitated by: DEIB Committee, Insource Services
Shavon Andrews, Team Lead and Senior HR Consultant
Shavon is a passionate, dependable leader on the HR team, who uses her 20+ years of experience in Human Resources & Diversity, Equity, Inclusion, and Belonging (DEIB) work to help Insources clients achieve further success. Known for her action-oriented determination to build respectful relationships, Shavon supports multiple clients with their HR management needs. This includes policy development, staffing, HR compliance, performance management, employee relations, benefits program design and administration, and compensation. She is a frequent trainer and facilitator primarily focused on issues related to diversity, equity, and inclusion.
As a DEIB and racial equity facilitator and thought leader Shavon has experience partnering with government agencies, organizations, academic institutions, businesses, faith-based initiatives, and communities seeking to advance their mission by promoting DEIB values for the benefit and development of their workforce and communities served. Shavon prioritizes relationship-building and service to design effective strategies for integrating DEIB principles into organizational practices while ensuring that each process is tailored to every client’s unique brand, mission and goals. She is certified through the Society for Human Resource Management (SHRM-SCP) and the Senior Professionals in Human Resources. (SPHR)
Elizabeth Stasiowski, Team Lead and Finance Associate Director
As a Finance Associate Director and Financial Team Lead, Elizabeth uses her extensive experience to keep clients on track financially, up-to-date with regulatory requirements and compliance issues and looking forward to create long-term financial stability. Elizabeth is experienced in addressing boards of directors and making financial data accessible to a variety of stakeholders and decision-makers. Her background includes a strong understanding of grant management, Government Auditing Standards, OMB Circular A-133 compliance and UFR preparation; and she has developed budgeting and tracking tools and templates. She holds a Bachelor of Arts degree in romance language (Spanish) from Boston College and a Master of Social Work from Boston University. She has also earned certificates in accounting, public purchasing and nonprofit management and leadership.

Pricing:
Member price: Free
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Community Webinar: When Safety Isn’t an Option - Navigating Housing Resources for Survivors in MA
2025-03-27 19:30 - 21:00 | Online via Zoom
Date and Time: March 27; 7:30 to 9:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by NASW. Any questions regarding the session should be directed to chapter.naswma@socialworkers.org.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

Presented by: Luray Fladd, LCSW, Program Coordinator, YWCA of Western Mass.

Cost:
– Free for NASW members
– $10 for non-NASW members

SOLD OUT: Success as a New Supervisor - Spring 2025
2025-04-01 09:00 - 2025-04-07 12:30 | Online via Zoom
Dates and Times: April 1 and 7; 9 a.m. to 12:30 p.m.
Location:
– Session I: Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA 01702)
– Session II: Online via Zoom
Attendance at both sessions is mandatory for a certificate of completion.
Strong leaders take initiative, think strategically, empower others and set and carry out a vision. The supervisor, in particular, plays a key role in the success of any organization. Attendees will explore and define many of the competencies required of those who serve in the role of supervisor. This training is for current and newly promoted supervisors but is also helpful to those considering stepping up to a supervisory position.
This is a two-day, hybrid training. Both sessions will be from 9:00 a.m. – 12:30 p.m.
Intended Audience: New and Upcoming Supervisors and Managers
Register Here!

In this training, participants will:
· Learn what skills are required of today’s leaders;
· Learn how leadership is different from management;
· Practice the core skills needed for new supervisors; and
· Understand how to increase staff engagement and competence.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

The above listed Standard program has been approved in accordance with the regulations of the Board of Registration of Social Workers, 258 CMR 31.00.
Multiple dates listed above means participants must attend all dates to receive the above noted credit.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 6 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Pricing
Member price: $200
Non-member price: $400

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Disability-Inclusive Language - Words and Why They Matter
2025-04-01 14:00 - 15:00 | Online via Zoom
Date and Time: April 1; 2:00 p.m. – 3:00 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including DSPs and Clinicians
Disability rights advocate Emily Muller joins the Providers’ Council for an informative webinar on how language influences perception, access, and the communication of identity. This session will cover the social versus medical models of disability, a brief overview of the American disability rights movement and issues relevant to accessibility today, and commonly asked questions about the terminology we use to describe disability. Join this session to learn how you can best serve the populations you work with!
Register Here!

Presented by: Emily Muller, Disability Rights Advocate

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-04-08 10:00 - 11:00 | Online via Zoom
Date and Time: April 8; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Can’t make it to this session? Sign up for our June webinar to learn more about the SUN Program!

Provider Member Webinar: Health Inequities in the Autistic Population - A Path Toward Optimization
2025-04-08 13:00 - 14:30 | Online via Conversations for Caring Platform
Date and Time: April 8; 1 p.m. – 2:30 p.m.
Location: Online via Conversations for Caring Platform
**Please note that this session is hosted by Conversations for Caring. Any questions regarding the session should be directed to Liz Bulkley.
Autistic individuals are known to have poorer health conditions – both physical and mental – as compared to mainstream populations. These health disparities begin in primary developmental years, continuing throughout their lives. This training will bring awareness to this issue, using research and real-world experiences to help providers give more accessible, efficacious care to their autistic clients. This training also offers suggestions for immediate changes that may contribute to safety and thus lead to enhanced outcomes.
This session is approved for 1.5 CEUs for NASW / LICSW / LDAC / LMHC / Nursing.
*You will need to create an account or log into your existing Conversations account to register for the training and will need to access that account for the live webinar.
Register Here!

Presented by:
Mary P. Donahue, PhD – Certified Autism Spectrum Disorder Clinical Specialist, Mindful Paths Psychological Services, Maine

Cost: $25 (multi-seat discounts available)

Free Lawyers Clearinghouse Training: CORI - What Nonprofits Need to Know to Help Their Clients
2025-04-09 10:00 - 11:30 | Online via Zoom
Date and Time: April 9; 10:00-11:30 a.m.
Location: Online via Zoom
*Note: This training is hosted by Lawyers Clearinghouse. Any questions about the session should be directed to Crispin Birnbaum.
This training is not designed to help advise nonprofits on their hiring practices. It is solely focused on assisting clients with criminal records.*
This criminal records training is intended for nonprofits whose staff are involved with counseling or offering services in the community to individuals who may have criminal records. It will address the following:

What exactly is a criminal record in Massachusetts? Who has the data? Who gets access to the data?
How can a nonprofit help a client reduce the barriers posed by criminal records?
What is the process to seal a CORI? Can I refer my client to free legal resources for sealing?
What rights do individuals with a sealed CORI have when they are applying for a job? Housing?
What is the process to expunge a charge on a CORI? Are there free legal resources?
What are the concerns for an individual with a CORI who has an immigration issue?

Register Here!

Presenter: Crispin Birnbaum, Access to Justice Fellow

Cost: Free!

Info Session: Certificate in Nonprofit Human Services Management
2025-04-10 14:00 - 14:30 | Online via Zoom
Date and Time: April 10; 2:00pm-2:30pm
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– April 17; 11:00-11:30am
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Preparing for the Unplanned: Succession Planning for Human Service Boards
2025-04-10 15:00 - 16:30 | Online via Zoom
Date and Time: April 10; 3:00-4:30 p.m.
Location: Online via Zoom
Intended Audience: Executive Leadership and Board Members
In uncertain times, planned and unplanned absences and turnover at all levels are a challenge to business continuity. This places a premium on retaining talent while simultaneously heightening the need to prepare for succession, especially in leadership at both the staff and board levels. This workshop will explore strategies nonprofits are using to retain staff, develop backup capabilities, and, when they occur, capitalize on transitions as opportunities for individual and organizational growth.
Join us to invest in your Board’s development to unlock your organization’s full potential.
**Provider Members attending can invite a Board Member at no additional cost!
Attend Sessions I, II and III of the Building Strong Boards Series to receive Session IV for free!
Register Here!

By the end of this session, participants will be able to:
– Understand the foundations of organizational resilience
– Assess readiness for transitions
– Utilize the keys to board/staff relations in high performing nonprofits
– Implement strategies for responding to the unplanned

Presented by:

David Harris, Interim Executive Solutions

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Western Mass Training: Conducting Effective Internal Investigations
2025-04-15 09:30 - 15:00 | Berkshire County Arc Training Department (877 South St, Pittsfield, MA 01201), 877 South St, Pittsfield, 01201, United States
Date and Time: April 15; 9:30 a.m. to 3:00 p.m.
Location: Berkshire County Arc Training Department (877 South St, Pittsfield, MA 01201)
Intended Audience: Human Resources Individuals, Legal Staff, Supervisors and Managers
Only a few spots left!
Join seasoned expert investigator Ed Mitnick, Executive Director of Just Training Solutions, for an intensive, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations.
Participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for human resources and legal staff, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor.

Register Here!

In this training, you will explore how to:
– Identify possible complaints relating to policy violations;
– Effectively respond to and communicate initial stages of investigation to complainants and witnesses;
– Conduct effective witness interviews – get to the truth with any witness;
– Learn how to take notes and draft and organize the final written investigation report; and
– Determine how best to communicate findings to leadership and witnesses.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Presented by: Ed Mitnick, Executive Director, Just Training Solutions LLC

If you have any questions, please contact Nina Lamarre at nlamarre@providers.org.

Pricing
Member price: $300
Non-member price: $500

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

2025 Annual Membership and Business Meeting & 50th Anniversary Celebration
2025-04-16 15:30 - 19:00 | Top of the Tower, Worcester, 446 Main Street, Worcester, MA, 01608, United States
The Providers’ Council’s Annual Membership and Business Meeting (AMBM) will take place on Wednesday, April 16, 2025 at Top of the Tower (446 Main Street, Worcester, MA), directly preceding our 50th Anniversary Celebration.
Check in will begin at 3:30 p.m. and the AMBM will take place from 4:00 p.m. to 5:00 p.m. During this time, we will elect officers and directors, review the organization’s financials, hear from Council committees and discuss the successes we achieved together in 2024.
We invite you to join or stay and Celebrate 50 Years of Impact from 5:00 p.m to 7:00 p.m as we come TOGETHER to celebrate the past, engage with colleagues in the present and prepare for the future of the Providers’ Council and the Human Services Providers Charitable Foundation. There will be passed hors d’oeuvres, a cash bar, music and opportunities for sharing stories and making connections.
Register Here!
Member rate: $150 | Non-member rate: $250 | Retiree rate: $50
To continue advancing future leaders in the human services sector and supporting their educational opportunities, the Council is launching a “50k for 50 Years” scholarship fund in recognition of its 50th Anniversary. Of your ticket price, $50 will go directly to support the “50k for 50 Years” fund and help provide scholarships for our Provider member employees. Scholarship recipients will be recognized at our 50th Annual Convention & Expo on Monday, October 6, 2025.

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations must be made by March 31, 2025. Please indicate the specific type of service being requested.

For more information, please contact Ann Schuler at the Providers’ Council at aschuler@providers.org.

Info Session: Certificate in Nonprofit Human Services Management
2025-04-17 11:00 - 11:30 | Online via Zoom
Date and Time: April 17; 11:00am-11:30am
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm
