Providers' Council

Community Webinar: A Conversation about Disability Justice
2024-12-06 08:00 - 09:30 (America/New_York) | Online via Zoom
Date and Time: December 6; 8:00 to 9:30a.m.
Location: Online via Zoom
Please note that this webinar is hosted by Roman Music Therapy. Any questions regarding the session should be directed to help@romanmusictherapy.com.
Roman Music Therapy Services is thrilled to welcome disability rights advocate Lydia X. Z. Brown to a special team meeting for an enlightening discussion on the experiences of disabled individuals. Brown will be presenting on Zoom, and we are excited to extend the invitation to our greater community to join us virtually for this conversation.
“Disability Justice principles and practices offer radical and revolutionary ways of reimagining our relationships with ourselves, each other, and the communities where we live, work, and learn. Disability Justice offers urgent and vital interventions for addressing and ending interpersonal, systemic, structural, and institutional ableism and its impact on disabled people of color, queer and trans disabled people, and other disabled people at the margins of the margins. Centering justice and freedom — not merely rights or inclusion — takes us beyond limiting frameworks of equity, inclusion, and diversity, and challenges us to incorporate multimodality, flexibility, fluidity, and interdependence into our work.”
Please reserve tickets by December 4th.
Register Here!

Presented by: Lydia X. Z. Brown, Disability Rights Advocate

Price: $15

Diversity, Equity, Inclusion and Belonging (DEIB) Roundtable: Holidays and Events - Celebrating Diversity in the Workplace
2024-12-10 10:00 - 11:00 | Online via Zoom
Date and Time: December 10; 10 a.m. to 11 a.m.
Location: Online via Zoom
Happy holidays! Join the final DEIB Roundtable of 2024 with facilitators Sonia D’Alarcao and Felicia Heywood, where they will speak about their practices at BAMSI and explore how to make the holidays a time of respect and celebration for everyone. Attendees will discuss and learn about methods to foster an environment that allows folks from all walks of life to have an enjoyable holiday season in the workplace.
Intended Audience: Human Resources, Supervisors, Managers, Leaders in the sector
Register Here!

Panelists:
– Sonia D’Alarcao, BAMSI
– Felicia Heywood, BAMSI

Pricing:
Member price: Free
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Community Webinar: Addressing Depression and Substance Use Disorders During the Holidays
2024-12-10 12:00 - 13:30 | Online via Zoom
Date and Time: December 10; 12:00 to 1:30p.m.
Location: Online via Zoom
Please note that this webinar is hosted by NASW. Any questions regarding the session should be directed to Crisbelly Medina-Adames. Hosted by the NASW-RI Chapter (CEUs are also approved for NASW-MA attendees).
An overview of symptoms, relapse warning signs, intervention strategies, and coping skills for depression and substance use disorders during the holiday season. Coping skills and intervention strategies presented will focus on how to help clients navigate the holidays while experiencing depression or early recovery from substances.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

Key topics include:

Understanding clinical interventions for relapse prevention during the holiday seasons.
Understanding and being able to present clients with coping strategies that will help reduce depressive symptoms during the holidays.
Understanding the stages of change and how those can inform relapse prevention planning and intervention choices.

Presented by: Kendra Apici, LICSW – Chartercare Health Partners

Price:

$15 for NASW members
$35 non-NASW members

Free, Members-Only Webinar: How Technology Can Create Efficiency & Build Trust
2024-12-12 10:00 - 11:00 | Online via Zoom
Date and Time: December 12; 10 a.m. – 11 a.m.
Location: Online via Zoom
Join this webinar to delve into the transformative power of transparency in the I/DD sector, underscored by compelling success stories from Massachusetts providers using the Navigating Life app. Discover firsthand how enhanced transparency not only improves trust and accountability among staff, families, and stakeholders but also revolutionizes care and management practices, fostering a more connected and responsive care environment.
This session will focus on how the strategic digitization of communication and data, including photo documentation and real-time access, can provide critical insights and peace of mind, significantly mitigating risks and enhancing operational efficiency.
Intended audience: Supervisors and Executive Leaders

Register Here!

After this session, participants will learn:
– How digital transparency enhances accountability and trust in I/DD support.
– How to advance risk mitigation through photo-documentation.
– How digitizing communication boosts operational efficiency and client focus.

Presented by:
Veronica St. Cyr, Navigating Life

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Nonprofit New York Training: Talent Management with a DEIB Lens
2024-12-17 10:00 - 12:00
Date and Time: December 17; 10 a.m. to 12 p.m.
Location: Online via Zoom
Note that this event is hosted by the Nonprofit New York. Any questions regarding the session should be directed to Alex Joseph.
Use promo code “Massachusetts” to get $10 off the non-member pricing.
This will be an interactive training session on optimizing talent acquisition strategies. Learn essential techniques to enhance attraction, recruitment, and talent pool expansion. Gain insights into effective practices that will elevate your organization’s ability to attract and retain top talent. It’s an opportunity to sharpen your skills and drive success in talent acquisition.
Register Here!

Key Takeaways:
– Learn how to expand your reach beyond a limited talent pool and attract diverse candidates.
– Discover techniques to minimize high turnover rates and retain top talent effectively.
– Understand how to identify and mitigate unconscious biases that affect your recruiting strategies.

Presented by: Salome Jean, Chief People & Talent Officer of Big Brothers and Big Sisters of NYC

RESCHEDULED - Free, Members-Only Webinar: Impact of Peer/Clinician Group Co-Facilitation Across Populations
2025-01-14 13:00 - 14:00
Rescheduled to January 14, 1 p.m.
Date and Time: January 14; 1 p.m. – 2 p.m.
Location: Online via Zoom
This webinar demonstrates the impact of peer and clinician group co-facilitation on engagement in recovery and outcomes in an integrated care setting. Groups are a necessary modality to improve access to care during our post pandemic behavioral health crisis.
This session illustrates Riverside Community Care’s group development process, engages the audience in a co-facilitated group module, and provides concrete tools to replicate this process across client populations.
Register Here!

After this session, participants will:
– Be able to communicate the value of peer and clinician co-facilitated groups;
– Feel confident bringing a co-facilitated peer and clinician group model back to their place of work; and
– Recognize and understand the ability to utilize a co-facilitated peer/clinician group model for multiple populations served.

Presented by:
Kimberly Fisher, Vice President, Riverside Community Care
Katharine Tyler, Assistant Vice President, Riverside Community Care
Amie Sica, Vice President, Riverside Community Care
Brandi Ditch, Assistant Vice President, Riverside Community Care
Julie Greiner-Ferris, Senior Director, Riverside Community Care

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Know Your Rights
2025-01-15 14:00 - 15:00 | Online via Zoom
Date and Time: January 15; 2 p.m. – 3 p.m.
Location: Online via Zoom
Join the Providers’ Council and other trade associations in The Collaborative – Association for Behavioral Healthcare, Association of Developmental Disabilities Providers, and the Children’s League of Massachusetts – for a “Know Your Rights” webinar with Susan Church, the Chief Operating Officer at the state Office of Refugees and Immigrants. She is an attorney and immigration expert with more than 25 years advocating for immigration rights, and she has provided Know Your Rights workshops for Emergency Assistance Family Shelter programs as well as other organizations. She will share information and resources about understanding what rights providers have under the law.
This free event will be offered exclusively to members of the Council, ABH, ADDP and/or CLM.
Register Here!

Presented by: Susan Church, Chief Operating Officer – Office of Refugees and Immigrants

Cost: Free

For more information about the webinar, contact Caroline O’Neill.

Associate Member Roundtable: New President, New Challenges for Employers
2025-01-21 08:00 - 09:30 | Online via Zoom
Date and Time: January 21; 8 am. – 9:30 a.m.
Location: Online via Zoom
Note that this event is presented by Hirsch Roberts Weinstein LLP. Any questions regarding the session should be directed to communications@hrwlawyers.com.
As of the date of this Roundtable, we will have a new President, one with very different views and goals from our current President. Join us the day after the inauguration to learn more about how the changed administration may impact employers.
Topics include:
– The future for workplace Diversity, Equity and Inclusion (DEI) programs.
– Recent developments and anticipated changes to enforcement priorities at federal agencies, including the Department of Labor, EEOC and OSHA.
– Anticipated changes in the world of labor law and developments from the NLRB.
– New state laws that appear to have been passed in response to current events, including new rights to leave to serve as an election official, organ donor, or disaster relief worker.
– Non-compete agreements and how employers can still utilize them.
– New and pending legislation in Massachusetts including the new pay transparency law and pending legislation on employer use of facial recognition software and other biometric data systems.
Register Here!

Presented by: Ari Kristan, Jeffrey L. Hirsch, Peter J. Moser, Sarah Ruter, and Tavish Brown – Hirsch Roberts Weinstein LLP

Cost: Free

Free, Members-Only Webinar: Growing Through Mentorship
2025-01-21 13:00 - 14:00 | Online via Zoom
Date and Time: January 21; 1:00-2:00p.m.
Location: Online via Zoom
January is National Mentoring Month!
Mentorship is one of the most valuable tools to drive career advancement and foster connection across the human services sector. Hear about creating an in-house mentorship program from human service providers at various stages in the development process. The panel will discuss common challenges organizations face when building a mentorship program and offer insight based on their own experiences. Whether your organization has an established mentorship program, is currently piloting or thinking about creating one, there is always something to learn!
Intended Audience: Executive Leadership, Human Resources and Middle Management
Register Here!

During this session, participants will:
-Hear from organizations at different stages of creating in-house mentorship programs;
-Learn about the highs, lows, challenges and benefits of building and managing a mentorship program; and
-Discuss the greater impact of mentorship on the human services sector.
-Learn about the Council’s cross-agency mentorship program, The Leadership Initiative.

Panelists:

Vanessa Henry, Director of Human Resources – NFI Massachusetts
Nicole Hocking, Vice President of Learning & Development – BAMSI
Deborah Jackson, Associate Director of Training and Consultation – Justice Resource Institute
Saffron Jaggan, Chief Human Resources Officer – Victory Programs
Orianne Hidalgo, Deputy Director of Human Resources – Victory Programs

Cost: Free

Free, Members-Only Webinar: Embodied Trauma Care
2025-01-23 10:00 - 11:00 | Online via Zoom
Date and Time: January 23; 10a.m. – 11a.m.
Location: Online via Zoom
In over 20 years of work, JRI’s Center for Trauma and Embodiment has developed innovative, body-centered practices to address severe psychological trauma in people of all ages. JRI’s research is recognized internationally as having set the standard for quality embodied trauma care.
In this presentation, presenter David Emerson will share a bit of the organization’s history and explain the why and how. This presentation will share three, evidence-based, simple and accessible embodiment practices that folks can use for themselves and with their clients who have experienced severe psychological trauma.
Intended audience: All levels of staff including middle management and DSPs

Register Here!

After this session, participants will be able to:
– Learn more about complex trauma and whole-body impacts
– Understand how severe trauma is impacting their clients every minute of every day
– Learn three, evidence-based, accessible, body-first practices that can be shared any time with any client who has experienced severe psychological trauma.

Presented by:
David Emerson, YACEP, TCTSY-F, Co-Director, the Center for Trauma and Embodiment at JRI

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Community Webinar: From Suffrage to Selma - Celebrating Black Women’s Fight for Equality with Johnnie Hamilton-Mason
2025-01-23 18:30 - 20:00 | Online via Zoom
Date and Time: January 23; 6:30 to 8:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by Bridgewater State University. Any questions regarding the session should be directed to Carol Bonner.
This workshop celebrates the rich heritage of independence and leadership among Black women, emphasizing their unique contributions to the fight for equality. Rooted in the ability to innovate and persevere against the odds, Black women’s efforts have consistently reflected their distinct concerns and values, encompassing their dual roles as women and African Americans.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

Key topics include:
1. Historical Context: Provide a comprehensive overview of Black women’s activism from the suffrage movement through the civil rights era, emphasizing their unique challenges and achievements.
2. Leadership and Innovation: Highlight the innovative approaches and leadership qualities of Black women in the fight for equality, showcasing how they have led and constructed new paths despite significant obstacles.
3. Pioneering Figures: Focus on two key women in the Black women’s club movement, exploring their contributions and the impact of their work on subsequent generations.
4. Intersectionality: Discuss the concept of intersectionality and how Black women have navigated their identities as both women and African Americans in their fight for rights and recognition.
5. Legacy and Impact: Reflect on the lasting legacy of these early movements and how they continue to inspire contemporary activism among Black women.

Presented by: Dr. Johnnie Hamilton-Mason

Cost: Free

Community Webinar: The Effects of Outdoor Involvement on Well-being
2025-01-23 19:30 - 21:00 | Online via Zoom
Date and Time: January 23; 7:30 to 9:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by NASW. Any questions regarding the session should be directed to chapter.naswma@socialworkers.org.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

Presented by: Maureen Clark, PhD, LICSW, Associate Professor, BSW Program Director, Westfield State University and Makena Shea, BSW, MSW Student, Westfield State University

Cost:
– Free for NASW members
– $10 for non-NASW members

RESCHEDULED - Cross-Cultural Communication
2025-01-28 09:30 - 13:00 | Online via Zoom
Rescheduled to January 28; 9:30 a.m. to 1:00 p.m.
Date and Time: January 28; 9:30 a.m. to 1:00 p.m.
Join the first training of 2025 from the Providers’ Council!
Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model are presented as tools for improving effective communication across cultural differences. The session includes group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools.
Intended Audience: All levels of staff
Register Here!

At the end of this session, participants will be able to:
– Discuss their own cultural attitudes towards health, medical care, education, family, privacy and authority;
– Identify how their cultural attitudes and beliefs can help or hinder their effectiveness working cross-culturally;
– Identify personal strengths in cross-cultural communication and actions for development; and
– Identify and apply strategies for most effectively educating and negotiating behavior change with clients/people from a cultural experience different from their own.
Presented by: Comma Williams, Comma Williams Enterprises

This program is approved for 3 PDCs through SHRM.
The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
Pending approval, this program is valid for 3 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Pricing:
Member price: $100
Non-member price: $200

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

SOLD OUT: Certificate in Supervision Series - Winter 2025
2025-01-29 09:00 - 12:30 | Online via Zoom
Dates and Times: January 29, February 5, 12, 19, 26 and March 5; 9 a.m. to 12:30 p.m.
Location: Online via Zoom
Attendance at each session is mandatory for a certificate of completion.
Join the first offering of the Council’s most popular, six-session training series!
Being a supervisor is one of the most challenging roles in today’s workplace. Supervisors convey standards of excellence as the link between leadership and staff. When faced with greater expectations and increasing responsibilities, supervisors must be able to demonstrate effective management techniques. More than 600 supervisors have completed this popular series, which combines experienced trainers’ knowledge to address the challenges that supervisors face today.
Register Here!

Sessions:
– Session I: Communication and Leadership
– Session II: Performance Management
– Session III: Situational Leadership
– Session IV: Team Development
– Session V: Conflict Management
– Session VI: Decision Making
Attendance at all six sessions is required to receive the certificate of completion.

Presented by:

Jim Ognibene, Visioneer Consulting (Session I & II)
Comma Williams, Comma Williams Enterprises (Sessions III & IV)
Ginny Maglio, Optimum Development (Session V & VI)

Pricing
Member price: $700
Non-member price: $1,200

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email education@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Success as a New Supervisor - Winter 2025
2025-02-04 09:00 - 12:30
Dates and Times: February 4 and 10; 9 a.m. to 12:30 p.m.
Location:
– Session I: Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA 01702)
– Session II: Online via Zoom
Attendance at both sessions is mandatory for a certificate of completion.
Strong leaders take initiative, think strategically, empower others and set and carry out a vision. The supervisor, in particular, plays a key role in the success of any organization. Attendees will explore and define many of the competencies required of those who serve in the role of supervisor. This training is for current and newly promoted supervisors but is also helpful to those considering stepping up to a supervisory position.
This is a two-day, hybrid training. Both sessions will be from 9:00 a.m. – 12:30 p.m
Intended Audience: New and Upcoming Supervisors and Managers
Register Here!

In this training, participants will:
· Learn what skills are required of today’s leaders;
· Learn how leadership is different from management;
· Practice the core skills needed for new supervisors; and
· Understand how to increase staff engagement and competence.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

The above listed Standard program has been approved in accordance with the regulations of the Board of Registration of Social Workers, 258 CMR 31.00.
Multiple dates listed above means participants must attend all dates to receive the above noted credit.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 6 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Pricing
Member price: $200
Non-member price: $400

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free Lawyers Clearinghouse Training: CORI - What Nonprofits Need to Know to Help Their Clients
2025-02-05 10:00 - 11:30 | Online via Zoom
Date and Time: February 5; 10:00-11:30 a.m.
Location: Online via Zoom
*Note: This training is hosted by Lawyers Clearinghouse. Any questions about the session should be directed to Crispin Birnbaum.
This training is not designed to help advise nonprofits on their hiring practices. It is solely focused on assisting clients with criminal records.*
This criminal records training is intended for nonprofits whose staff are involved with counseling or offering services in the community to individuals who may have criminal records. It will address the following:

What exactly is a criminal record in Massachusetts? Who has the data? Who gets access to the data?
How can a nonprofit help a client reduce the barriers posed by criminal records?
What is the process to seal a CORI? Can I refer my client to free legal resources for sealing?
What rights do individuals with a sealed CORI have when they are applying for a job? Housing?
What is the process to expunge a charge on a CORI? Are there free legal resources?
What are the concerns for an individual with a CORI who has an immigration issue?

Register Here!

Presenter: Crispin Birnbaum, Access to Justice Fellow

Cost: Free!

Up-leveling Your Recruitment Game: Effectively Creating Board Recruitment Programs, Processes and Strategies for Organizational Success
2025-02-11 15:00 - 16:30 | Online via Zoom
Date and Time: February 11; 3:00-4:30 p.m.
Location: Online via Zoom
Intended Audience: Executive Leadership and Board Members
Join the first session of the Council’s Building Strong Boards Series, focused on building the most effective board to ensure success and prosperity at your organization!
In today’s dynamic nonprofit environment, effective board recruitment is critical to achieving organizational success. This workshop is designed to empower executive leaders, board leaders and CEOs with the tools, strategies, and frameworks necessary to build a robust, intentional, and aligned board recruitment program. Understanding that almost every organizational initiative can be impacted by the board in some way, the process of training the board is closely related to who is on the board and how the board shows up. Organizational success often starts and ends with the board.
Rooted in the principles of our 10 Steps to Creating a Board Development and Recruitment Program, we will delve into practical reality-based strategies and practices such as:
– Establishing a recruitment framework;
– Defining the perfect board member;
– Timelining recruitment;
– Board member roles in recruitment;
– Hosting effective individual as well as group/mass recruitment meetings; and more.
These concepts are paramount in making sure that every board seat is filled by individuals whose skills, passion, and commitment align with the mission and strategic goals of the organization.
**Provider Members attending can invite a Board Member at no additional cost!
Attend Sessions I, II and III of the Building Strong Boards Series to receive Session IV for free!
Register Here!

By the end of this session, participants will be able to:
– Understand the key components of a board recruitment framework;
– Identify and define the ideal board member profile;
– Engage their board in the recruitment process; and
– Designing and conduct effective recruitment meetings for their organizations.

Presented by:
Eddrick Martin, Elevated Momentum

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Boosting Retention & Engagement with Leadership Development
2025-02-20 13:00 - 14:30 | Online via Zoom
Date and Time: February 20; 1:00-2:30 p.m.
Location: Online via Zoom
Intended Audience: Executive Leadership, Human Resources and Middle Management
Bar none, the #1 way to boost employee engagement and retention is by developing leaders.
This 90-minute workshop introduces the evidence-based, behavioral framework for leadership development that makes a genuine difference. You can measure that difference by significant increases in employee engagement and improved retention rates (plus boosts in productivity and profit margins, too!).
This workshop has been designed to support behaviors associated with SHRM’s Leadership & Navigation BASK Competency. Specifically, we’ll focus on how to:
– Build HR’s credibility;
– Advance vision and mission;
– Empower leaders;
– Create leaders at every level; and
– Advocate for an evidence-based approach to leadership development.

Register Here!

At the end of this session, participants will be able to:
– Overcome objections to and misunderstandings about leadership development;
– Boost employee engagement significantly and sustainably;
– Increase retention, productivity, customer satisfaction, topline revenue, and bottom line profit;
– Explain the indisputable links between leadership development and employee engagement; and
– Access affordable, high-quality resources for developing leaders at every level.

Presenter: Deb Calvert, People First Productivity Solutions

This program is valid for 1.5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Register for upcoming sessions in this series!
– Who’s Really Responsible for Employee Burnout?
– The 3 E’s of Employee Engagement
– Trust Is a 2-Way Street

Community Webinar: The Impact of the 2024 Presidential Elections on Social Work and Social Justice
2025-02-24 18:30 - 20:00 | Online via Zoom
Date and Time: February 24; 6:30 to 8:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by Bridgewater State University. Any questions regarding the session should be directed to Carol Bonner.
The recent 2024 presidential elections have proven to be a pivotal moment in American history, issues such as the economy, healthcare, climate change, and social justice. As the national political landscape evolves, the role of social work is even more critical. Social workers are uniquely positioned to advocate for policies that address systemic inequalities, support vulnerable populations, and promote social justice. Moving forward, social workers will have a crucial role to play in shaping public policy, engaging in community organizing, and providing direct services to those affected by political and economic changes. By leveraging our expertise in understanding human behavior and social environments, social workers can contribute to creating a more equitable and just society in the post-election era.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

Presented by: Dr. Gary Bailey, MSW Program Director, Simmons University

Price: Free

Free, Members-Only Webinar: Managing a Diverse Team
2025-02-25 10:00 - 11:00 | Online via Zoom
Date and Time: February 25; 10 a.m. – 11 a.m.
Location: Online via Zoom
Join this webinar to learn about the critical skills and strategies required to manage diverse teams effectively. Attendees will learn how to leverage the strengths of team diversity, address common challenges and create an inclusive environment that promotes collaboration and innovation.
The session will provide practical tools and techniques for improving communication, resolving conflicts, and enhancing team dynamics.
Intended audience: Supervisors, Managers, Leadership

Register Here!

After this session, participants will:
– Understand the key components of managing a diverse team and the benefits of diversity in the workplace;
– Develop strategies to enhance communication and collaboration within diverse teams;
– Learn techniques to address and resolve missteps and conflicts arising from diversity-related issues.

Presented by:
Stephen OseiBonsu, Director of Diversity, Equity, Inclusion, and Belonging (DEI&B), Open Sky Community Services

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Info Session: Certificate in Nonprofit Human Services Management
2025-02-25 14:00 - 14:30 | Online via Zoom
Date and Time: February 25; 2:00 p.m. – 2:30 p.m.
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– March 12; 10:00-10:30am
– March 27; 9:00-9:30am
– April 10; 2:00-2:30pm
– April 17; 11:00-11:30am
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Community Webinar: Addressing Race-based Stress and Trauma - Innovations in Motivational Interviewing
2025-02-26 13:00 - 14:30 | Online via Zoom
Date and Time: February 26; 1:00-2:30pm
Location: Online via Zoom
Please note this event is hosted by Conversations for Caring. Any questions regarding the session should be directed to Dr. Christina Lee.
This webinar will introduce an adapted version of Motivational Interviewing tailored to address low rates of engagement in mental health and substance use treatment among diverse populations. Social stressors like discrimination and trauma will be considered as part of the increased risk of mental health disorders.
The session will also explore strategies for addressing medical mistrust, assessing readiness for collaboration, and using affirmation to support stigmatized populations. Attendees will gain practical tools to enhance treatment engagement and effectiveness in diverse communities.
This event is approved for 1.5 CEUs for Social Work, LADC, LMHC and Nursing.
Register Here!

Presented by: Dr. Christina Lee – Associate Professor, School of Social Work, Dept. of Clinical Practice, Boston University

Price: $25 (discounts available for multi-seat registrations)

Info Session: The Leadership Initiative
2025-02-27 10:00 - 11:00 | Online via Zoom
Date and Time: February 27; 10 a.m.-11 a.m.
Location: Online via Zoom
Intended Audience: All levels of staff
Join this event to learn more about the Providers’ Council’s cross-agency mentorship program, The Leadership Initiative!
Webinar attendees will have the opportunity to hear from Council staff about the framework and timeline of the upcoming program as well as information on how to join the program. Register to learn more!
Register Here!

Program Description:
The Leadership Initiative (TLI) is a cross-agency mentoring program for Providers’ Council organizations, designed to support career growth in the human services sector. The Leadership Initiative (TLI) offers a framework for growth through mentor and mentee relationships and is tailored toward individuals looking to advance their career in the sector and those willing to share knowledge from their experience.
Program Goals:
– Cultivate the leadership qualities of individuals in the human services sector.
– Support emerging leaders through connections to established leadership.
– Foster collaboration and career guidance, while promoting knowledge of the sector.

Associate Member Workshop: Approaches to Working with Trans and Nonbinary Adults - Overview and Case Discussion
2025-02-28 09:00 - 12:00 | Bridgewater State University
Date and Time: February 28; 9 a.m. to 12 p.m.
Location: In-person at Bridgewater State University.
Cost: $60 for all attendees.
Note that this event is hosted by the Bridgewater State University. Any questions regarding the session should be directed to Carol Masshardt, LICSW at cmasshardt@bridgew.edu.
Three (3) Continuing Education Credits in Social Work will be awarded.
$60 cost for all professionals with waiver for current BSU School of Social Work supervisors.
Register Here!

Presented by: Rubin Hopwood, PhD, M. Div.October 18, 2024

Free, Members-Only Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-02-28 10:00 - 11:00 | Online via Zoom
Date and Time: February 28; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Can’t make it to this session? Sign up for our April or June webinars to learn more about the SUN Program!

National Council Partner Workshop: Crisis Communications for Nonprofits
2025-03-04 10:00 - 11:30 | Online via Zoom
Date and Time: March 4; 10:00-11:30 a.m.
Location: Online via Zoom

**Please note that this session is hosted by the Tennessee Nonprofit Network. Any questions regarding the session should be directed to Kate Moss.
Keeping Calm in a Crisis – Preparation and Messaging Strategies to Carry You Through a Crisis

In 2025, nonprofits are navigating an environment of unprecedented challenges, marked by complex and fluctuating crisis dynamics. While the specific nature of these crises may be unpredictable, the most resilient organizations are those that anchor their strategic responses in their core mission. Rather than reacting solely to the shifting landscape of individual issues, a robust crisis strategy emphasizes the organization’s fundamental purpose, ensuring that its actions remain consistent with its values and long-term goals. This mission-centric approach provides a stable foundation, enabling nonprofits to adapt effectively to diverse challenges while maintaining their essential identity and impact. Factors such as, economic uncertainty, and increasing demands for services, are just a few of the items that nonprofits are having to deal with.
During this virtual session, Memphis’ largest public relations firm, Obsidian Public Relations, will lead you through the crisis planning and message development process, equipping you with the tools to build a tactical plan, align leaders and your board to your vision, and prepare to respond and react quickly to any number of crises.
Providers’ Council members can attend this session at the member rate of $25 using the discount code “PCM.” To utilize the discount code, select “non-member rate” and enter the discount code “PCM” at checkout to receive the discounted price of $25.
Register Here!

Presented by:

Taylor Jolley, Account Director and Director of Brand Content, Obsidian Public Relations

Taylor Jolley is an account director at Obsidian Public Relations with nearly a decade of experience in nonprofit and niche industry communication. One of her professional passions is crisis planning and reputation protection. She believes in the value of preparation, discipline and the power of words, which shape Obsidian’s issue management philosophies.

Price:
$25 with discount code “PCM”
To utilize the discount code, select “non-member rate” and enter the discount code “PCM” at checkout to receive the discounted price of $25.

Maximizing Impact: Tools for Boards and CEOs to Lead with Purpose
2025-03-04 15:00 - 16:30 | Online via Zoom
Date and Time: March 4; 3:00-4:30 p.m.
Location: Online via Zoom
Intended Audience: Executive Leadership and Board Members
Effective governance is the cornerstone of a thriving non-profit. This workshop will equip board leaders and CEOs with the knowledge and tools to conduct a comprehensive governance assessment, maximizing your board’s impact. We’ll explore best practices, key assessment areas like leadership, development and composition, and change management, and tools to support meaningful improvements. Learn how to identify strengths, address vulnerabilities, and foster a culture of continuous improvement within your board.
Join us to invest in your Board’s development to unlock your organization’s full potential.
**Provider Members attending can invite a Board Member at no additional cost!
Attend Sessions I, II and III of the Building Strong Boards Series to receive Session IV for free!
Register Here!

By the end of this session, participants will be able to:
– Identify key components of a comprehensive governance assessment, including strategic alignment, board composition, and committee effectiveness.
– Understand the importance of regular governance assessments and their impact on organizational success.
– Explore key questions that your Board members should ask themselves.
– Learn practical strategies for conducting a self-assessment and utilizing the results to build an action plan and improve board governance.
– Leave with tips and templates to get started on your board development journey.

Presented by:

Eric Curtis and Toral Cowieson, Curtis Strategy

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

2025 Legislative Agenda Webinar
2025-03-10 14:00 - 15:00 | Online via Zoom
Date and Time: March 10; 2 p.m. – 3 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including Direct Support Professionals, Supervisors, Managers, Leadership
Join The Caring Force to walk through our legislative priorities for 2025, A student loan repayment program for human services workers and A livable wage for private, community-based nonprofit human services workers. The webinar will start with the history and data behind these bills, the impact they would have on the human services sector, and educate attendees on how take action to help turn these bills into law.
Attendees will gain practical tools to engage with legislators, amplify their voices, and make a difference in the human services sector.
If you would like to attend this webinar in Spanish, please register for our session on March 11 here. If you would like to request this webinar in French, email Isabella A. Lee.

Register Here!

After this session, participants will:
– Understand The Caring Force’s 2025 Legislative Agenda;
– Develop strategies of effective advocacy to enhance communication with legislators and decision-makers; and
– Learn how to stay connected and build support for the development of human services policies through The Caring Force.

Presented by:
Isabella A. Lee, Project Manager of The Caring Force

Caroline O’Neill, Public Policy and Communications Manager at the Providers’ Council
The Caring Force, the grassroots advocacy initiative of the Providers’ Council, empowers supporters of the human services sector to drive meaningful change. Our mission is to create a stronger Massachusetts—one that protects our most vulnerable neighbors while ensuring human services workers receive the pay, recognition, and respect they deserve.

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Caroline O’Neill if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

The Burnout Blueprint: Unraveling the Web of Stress for Lasting Resilience
2025-03-11 13:00 - 14:30 | Online via Zoom
Date and Time: March 11; 1 p.m. to 2:30 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including DSPs and clinicians
Feeling overwhelmed, exhausted or stuck? Burnout doesn’t have to be your reality.
In this interactive workshop, we’ll explore burnout through the lens of the “Web of Causation,” a framework designed to uncover the overlapping factors that lead to exhaustion and how to address them. By shifting focus from blame to understanding, participants will gain tools to untangle the stressors in their personal and professional lives and rebuild a foundation for health and productivity.
Register here!

At the end of this session, participants will be able to:
– Clearly understand burnout’s root causes and contributing factors;
– Use practical tools to identify and counter burnout risks in themselves and their teams; and
– Implement strategies for fostering resilience and psychological safety in caregiving environments.

Presented by:
About Cait Donovan, Cait Donovan Speaks:
Cait Donovan is the host of “Fried. The Burnout Podcast,” an international keynote speaker, and author of the book “The Bouncebackability Factor”. Her creative burnout recovery solutions have been featured on podcasts and online magazines such as “Forbes”, “NPR,” and “The New York Post” and in companies such as Clorox and Pepsi.

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Seminario web de la Agenda Legislativa de 2025 por The Caring Force
2025-03-11 14:00 - 15:00 | Online via Zoom
Fecha y hora: 11 de marzo; 2 p.m. – 3 p.m.
Ubicación: En línea por Zoom
Público objectivo: Todos (profesionales de apoyo directo, supervisores, gerentes y líderes)
Únete a The Caring Force para conocer nuestras prioridades legislativas para 2025: un programa de reembolso de préstamos estudiantiles para trabajadores de servicios humanos y un salario digno para los trabajadores de organizaciones comunitarias sin fines de lucro en el sector de servicios humanos. El seminario web comenzará con un repaso de la historia y los datos detrás de estos proyectos de ley, el impacto que tendrían en el sector de servicios humanos y cómo los participantes pueden actuar para ayudar a convertirlos en ley.
Los asistentes obtendrán herramientas prácticas para involucrarse con los legisladores, amplificar sus voces y generar un impacto positivo en el sector de servicios humanos.
Si quiere pedir este seminario web en francés, manda un correo a Isabella A. Lee.
Regístrate aquí!

Objetivos de aprendizaje:
– Comprender la agenda legislativa 2025 de The Caring Force;
– Desarrollar estrategias de incidencia efectiva para mejorar la comunicación con legisladores y tomadores de decisiones; y
– Aprender cómo mantenerse conectado y generar apoyo para el desarrollo de políticas de servicios humanos a través de The Caring Force.

Presentadores:

Isabella A. Lee, Gerente de Proyecto de The Caring Force

Caroline O’Neill, Gerente de Políticas Públicas y Comunicaciones en el Providers’ Council
The Caring Force, la iniciativa de defensa comunitaria del Providers’ Council, empodera a los defensores del sector de servicios humanos para generar un cambio significativo. Nuestra misión es construir un Massachusetts más fuerte—uno que proteja a nuestros vecinos más vulnerables mientras garantiza que los trabajadores de servicios humanos reciban el salario, el reconocimiento y el respeto que merecen.

Precio:
Gratis para miembros del Providers’ Council

Policía de confirmación: Solo mandamos confirmación por correo. Si no recibes un correo de confirmación, manda un correo a Isabella A. Lee.

Policía de adaptaciones: Haremos todo lo posible para alojar a la gente que necesita servicios de adaptación. Tenga en cuenta que las solicitudes de servicios se tienen que enviar al menos 14 dias antes del evento. Indique por favor el tipo de servicio que se solicita.
