Providers' Council

Provider Member Hosted Training: Free Mental Health First Aid Training
2025-05-16 09:00 - 17:00 (America/New_York) | Northeast Arc, 1 Southside Road, Danvers, MA, 01923, United States
Date and Time: May 16; 9 a.m. – 5 p.m.
Location: In-person at Northeast Arc (1 Southside Road, Danvers, MA 01923)
**Please note that this session is hosted by Northeast Arc. Any questions regarding the session should be directed to Meredith Graf.
Learn skills to help adults, including those with disabilities, facing mental health crises.
Up to 40% of individuals with intellectual and developmental disabilities (IDD) have a co-occurring mental health condition, but less than 10% get proper care. Because of this, people with IDD suffer from increased suicidal ideation and mental distress to deadly encounters with police. Northeast Arc’s Mental Health First Aid training (MHFA) will provide training to help you better recognize and support people with IDD who have mental health conditions.
During the course, you will learn:
– Common signs and symptoms of mental health challenges
– Common signs and symptoms of substance use challenges
– How to interact with someone in crisis
– How to connect a person with help
Register Here!

Cost: Free!

Additional dates available: June 12, July 15, August 15, September 15

Associate Member Roundtable: Diversity, Equity, Inclusion & Legality - Navigating the Changing DEI Landscape
2025-05-20 08:00 - 09:30 | Online via Zoom
Date and Time: May 20; 8 a.m. – 9:30 a.m.
Location: Online via Zoom
**Please note this session is hosted by Hirsch Roberts Weinstein LLP. Any questions regarding the session should be directed to Ruby Ferro.
DEI efforts are central to many organizations, and now more than ever it is critical for businesses to think through how to approach this important work in light of recent changes to the legal and political landscape. Join us for a discussion including:
– What has and has not changed with respect to DEI initiatives in 2025
– Legal implications of phrases like “BIPOC and LGBTQ individuals are encouraged to apply” and “All women are invited to participate in a special mentoring program”
– How courts and federal agencies (like the EEOC and DOE) are currently interpreting DEI-related claims
– Practical guidance for maintaining policies and programs that promote a collaborative and respectful workplace
All employers are encouraged to join this session that will shed light on identifying risks and minimizing liabilities.
Register Here!

Presented by: Hirsch Roberts Weinstein LLP

Cost: Free

Trust Is a 2-Way Street
2025-05-20 09:00 - 10:30 | Online via Zoom
Date and Time: May 20; 9:00 -10:30 a.m.
Location: Online via Zoom
Intended Audience: Executive Leadership, Human Resources and Middle Management
TRUST. It may be a touchy topic… But it’s an important one. The elephant in the room is often the result of mistrust. You know, the kind that lingers and festers and ultimately impacts employee engagement.
But addressing a lack of trust can make things even worse. So we avoid the subject altogether and allow the elephant (and low engagement) to drag down morale, productivity, and results.
It doesn’t have to be that way! In this 90-minute workshop, we’ll introduce The 12 Dimensions of Trust, as well as some eye-opening data about what it takes for organizations and managers to be trusted by employees. Employee engagement is strongly linked to employee perceptions about the trustworthiness of management, so it’s important to identify and address these gaps, too.
Register Here!

At the end of this session, participants will be able to:
– Conduct candid conversations that preserve and restore trust;
– Understand what’s going on when there’s a vague sense of mistrust;
– Build 2-way trust and a culture founded in mutual respect; and
– Bridge gaps between people and/or departments who don’t see eye-to-eye.

This program is valid for 1.5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Presenter: Deb Calvert, People First Productivity Solutions

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Associate Member Hosted Webinar: The Hidden Cost of Delayed Retirement - How Employers Can Mitigate Risks
2025-05-21 13:00 - 14:00 | Online via Zoom
Date and Time: May 21; 1 p.m. – 2 p.m.
Location: Online via Zoom
**Please note that this session is hosted by USI Insurance Services. Any questions regarding the session should be directed to Joe Lawler.
Join us for an insightful webinar where we explore the complexities of the current retirement landscape, trends across different generations and actionable strategies for employers to reduce costs and optimize retirement outcomes for their workforce.
Attendees are eligible for one professional development credit for SHRM-CP® or SHRM-SCP®.
Register Here!

Presented by:
Doug LaMendola, ERPA, QPA, USI Insurance Services
Anne Burkett, CEBS, PHR, SHRM-CP, USI Insurance Services

Cost:
Free

Provider Member Hosted Webinar: What We Need to Know about the Immigration Crisis
2025-05-21 13:00 - 14:30 | Online via Conversations for Caring Platform
Date and Time: May 21; 1:00 p.m. – 2:30 p.m.
Location: Online via Zoom
**Please note this session is hosted by Conversations for Caring. Any questions regarding the session should be directed to Liz Bulkley.
Nearly 70,000 newcomers made Massachusetts home between July 1, 2023 and July 1, 2024, the largest population increase in over a decade. Most new individuals and families hold lawful but temporary legal status that is now in jeopardy of revocation, suspension of birthright citizenship, and even deportation. We will explore how and why our immigrant population is so vital to our communities as we examine the rapidly changing immigration policy landscape and what is at stake for those families. We’ll explore what it means for providers whose clients are part of the immigrant community.
Most new immigrants to the United States hold lawful but temporary legal status that the current administration has targeted— for revocation, suspension of birthright citizenship, and even deportation. Beyond newly arrived families, the indefinite suspension of the refugee resettlement program and the militarization of the southern border jeopardizes safe harbor and family reunification for thousands of persecuted immigrant individuals and families. This training will look at the ways the fabric of our communities are changing and how they will shift dramatically in the face of rapidly changing policies. We’ll explore what is at stake for immigrant families going forward.
Register Here!

Presented by:
Alexandra Weber, Chief Advancement Officer and Senior Vice President at the International Institute of New England

This session has been approved for 1.5 CEUs for NASW / LICSW / LDAC / LMHC / Nursing.

Cost:
$25 (group discounts available)

Free, Members-Only Webinar: Supporting Gender-Inclusive Staff
2025-05-22 13:00 - 14:00 | Online via Zoom
Date and Time: May 22; 1 p.m. – 2 p.m.
Location: Online via Zoom
Intended Audience: Human Resources, Supervisors and Managers, Executive Leadership
The struggle for transgender/non-binary rights is the nascent civil rights issue of our time. We will share some specific and actionable strategies around supporting gender-expansive staff in this work. Join BAMSI’s Diversity, Equity and Inclusion team to learn how the trans and non-binary rights movement has progressed as well as common challenges faced by gender-inclusive employees. We will articulate ways that various departments within BAMSI came together to provide support and develop policy, and how your organization can improve support for gender-inclusive employees.
Register Here!

During this session, participants will:
– Understand the progression of the trans rights movement and challenges it has faced and how that relates to human services.
– Create tangible ways to offer support in the agency.
– Generate pathways to organizational collaboration and creating supportive policies.

Presented by:
Felicia Heywood, Executive Vice President of Diversity, Equity and Inclusion, BAMSI
Sonia D’Alarcao, Vice President of Diversity, Equity and Inclusion, BAMSI

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Neurodiversity in the Workplace
2025-05-27 13:00 - 14:00 | Online via Zoom
Date and Time: May 27; 1 p.m. – 2 p.m.
Location: Online via Zoom
Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership
Neurodiverse employees are an asset to the workplace, and participants in this workshop will learn about practical ways to support their staff. During this session, we will provide a general overview of Neurodiversity – what it is and why it matters, before exploring tangible steps that any workplace can take to better support their employees.
ASL interpreting services will be provided at this event.
Register Here!

During this session, participants will:
– Gain a basic understanding about neurodiversity and the strengths/challenges that are commonly associated with people who are neurodiverse.
– Increase knowledge of how to support all staff, especially the neurodiverse.
– Learn realistic, actionable steps to take back that will increase accessibility in the workplace.

Presented by:
Elizabeth Ghinea-Dwelly, Senior Documentation Specialist, Advocates

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested. ASL interpreting services will be provided at this event.

Free, Members-Only University Roundtable
2025-05-28 10:00 - 11:30
Date and Time: May 28; 10:00 a.m. – 11:30 a.m.
Location: Online via Zoom
Join us as we bring together representatives from local colleges and universities with strong Social Work and Human Services programs to discuss the best ways to connect their students and graduates with your employment opportunities. During this free, members-only roundtable, representatives from Boston College School of Social Work, Endicott College, Bunker Hill Community College, and William James College – with more to come – will provide an inside look at their internship and co-op programs, career resources services, and strategies for building effective partnerships. This session is a valuable opportunity to strengthen recruitment pipeline and learn how to engage with colleges around student placements and continuing education. There will be a live Q&A session with panelists at the end of the program.
University representatives will discuss:
– How their internship, co-op, and field placement programs are structured
– Best practices for successful student placements and partnerships with agencies
– Opportunities and challenges related to connecting students with jobs and internship opportunities
Panelists:
– Thomas Crea, Assistant Dean of Global Programs, Boston College School of Social Work
– Dale McLennan, Dean, Internship and Career Center, Endicott College
– Teresa Lefebvre, Director, Internship and Career Development, Bunker Hill Community College
– Beth Rogan, Director of Education Partnership, William James College

Register Here!

Price: Free for Providers’ Council members

The Accountability Challenge
2025-05-29 09:00 - 11:30 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
Date and Time: May 29; 9 a.m. – 11:30 a.m.
Location: Providers’ Council Training Center (100 Crossing Blvd., Suite 100 Framingham, MA 01702)
Intended Audience: HR Leaders, Executive Leadership Teams
Facilitated by Dirigo, this workshop will revolutionize your workplace culture through enhanced behavioral and personal accountability, leading to better results. The Accountability Challenge targets the root of common organizational issues—personal and organizational accountability.
Your team will engage in an immersive experience that arms them with the necessary tools, language, and mindset to foster transparency, responsibility, and high performance within their teams.
Accountability is fundamental to eﬀective leadership and organizational success. This interactive session challenges traditional views and teaches leaders and their teams to redeﬁne accountability. Participants will learn to use a common language to clarify challenges and carve paths to resolution and accountability, enhancing culture, communications, and performance.
Register Here!

Learning objectives:

Establish a modern, eﬀective deﬁnition of accountability.
Cultivate behaviors that enhance team and individual accountability.
Equip teams with the understanding and vocabulary to implement these concepts.
Strengthen the culture of transparency and personal accountability across the organization.

Presented by:
Garry Foisy, Partner, Principal Facilitator & Speaker, Dirigo
With humility, integrity, and a sense of humor to keep things in perspective, Garry strives to make a difference each day. From the smallest of effort to the most visionary and strategic idea brought to reality, he hopes that he’s contributed in a positive way; left things in a better place than he found them; and ran the race with a “pay it forward” approach. Garry excels at guiding organizations to achieve their strategic goals through innovative and practical solutions. His distinguished qualities include being an executive leader at Trilix and Atrion’s chief growth officer, where he has a proven track record of driving strategic growth and transformation.

Cost:
$75 members
$100 non-members

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Community Webinar: Co-occurring Disorders, Trauma and Addiction
2025-06-03 12:00 - 13:30 | Online via Zoom
Date and Time: June 3; 12 p.m. – 1:30 p.m.
Location: Online via Zoom
**Please note this session is hosted by NASW-MA. Any questions regarding the session should be directed to CMedinaAdames.naswma@socialworkers.org.
This training will introduce audience members to the basic principles of Trauma Informed Care (TIC), and how application of this approach can enhance collaboration between providers and individuals who use substances and struggle with mental health disorders. Audience members will also learn how TIC and harm reduction intersect, the role of stigma, and best practices for trauma-informed conflict management and de-escalation.
This session is accredited for 1.5 CEUs for Social Work.
Register Here!

Participants will:

Recall (Identify) the principles of Trauma Informed Care
Describe the symbiotic relationship between Harm Reduction and Trauma Informed Care
Summarize the need for a trauma informed approach when working with people who use substances and also struggle with mental health challenges
Discuss the role of stigma and how it affects the provider/patient relationship
Examine best practices for a trauma informed approach to conflict management and de-escalation

Presented by:
Tanagra M. Melgarejo, MSW was born and raised in Puerto Rico and is the proud daughter of Mexican and Cuban immigrants. She has over 20 years of experience in the fields of organizational and program development, evaluation, technical assistance, community organizing, and direct service with underserved/over-surveilled/stigmatized folks, particularly within Latinx communities. She currently works as the National Learning and Engagement Strategist for the National Harm Reduction Coalition. Her commitment and passion for harm reduction started out in Holyoke, Massachusetts in the 1990’s while she worked as Popular Education Director for a local HIV prevention program. Before moving to Oakland, she was working in Puerto Rico with women who are survivors of gender based violence, focusing her work and activism around economic/human rights of women. She holds an MSW from the University of Puerto Rico and was a lecturer for social work students at the University of Puerto Rico, Río Piedras campus and the University of Turabo. Finally, Tanagra identifies as an intersectional feminist who believes in decolonization as the way towards liberation.
Joe Pereira, LICSW, CAS is a licensed clinical social worker and addictions specialist who has been practicing for over 30 years. Joe was a co-founder of Outlook Associates of New England, a practice started to assist persons with anger control problems. He is currently in private practice in Arlington, MA offering individual and group therapy as well as training and consultation with a focus on anger management to adults and adolescents. Joe has given numerous trainings locally as well as nationally and internationally on the treatment of anger management problems as well as workplace conflict, chemical addictions and stress management. He was interviewed by The Wall Street Journal on the topic of working with people with anger control issues and has made an appearance on the Boston local news show “Chronicle” discussing”the topic of road rage. He also was involved with the Massachusetts Medical Society on developing a program for disruptive physicians. Joe has been a lecturer at the Boston University Graduate School of Social Work since 2013.

Cost: Free

Associate Member Webinar: Building Inclusive Workplaces - USI’s Partnership with Diversio
2025-06-03 13:00 - 14:00 | Online via Zoom
Date and Time: June 3; 1 p.m. – 2 p.m.
Location: Online via Zoom
**Please note that this session is hosted by USI Insurance Services. Any questions regarding the session should be directed to EmployeeBenefits@usi.com.
Join us for an insightful session exploring how USI’s comprehensive inclusion programs, powered by our strategic partnership with Diversio, is creating measurable impact in today’s evolving workplace. Learn practical approaches to developing inclusion initiatives that drive business results while authentically supporting diverse talent.
Register Here!

What You’ll learn:

The framework behind USI’s inclusion strategy
How to leverage Diversity as a driver of innovation
Practical strategies and thought leadership from Diversio on how to navigate today’s climate with confidence
Insights on how and why leading companies are staying the course with their Inclusion efforts
Real-world case studies of successful inclusion initiatives that improve retention and innovation

Presented by:
Katone Roberts, National Diversity & Inclusion Manager, USI Insurance Services
Anya Klimbovskaia, Co-Founder, Chief Operating Officer, Diversio

Reducing the Impact of Trauma Exposure and Cultivating Personal Resilience
2025-06-05 13:00 - 14:30 | Online via Zoom
Date and Time: June 5; 1 p.m. – 2:30 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including Clinicians and DSPs
Join this workshop with Licensed Marriage and Family Therapist Stacie Watson to learn how to combat the harmful effects of trauma exposure and rebuild psychological safety in direct care settings.
Participants in this session will learn to identify the signs/symptoms of Compassion Fatigue and Vicarious Trauma and will assess how they may be impacted by the nature of the care they provide. They will utilize a Caregiver Wellbeing Assessment to identify holistic practices for self-care and long-term resilience.
Register Here!

Presented by:

Stacie Watson, CPC, is a Certified Professional Coach, a Licensed Marriage and Family Therapist and an owner/partner in Transformative Leadership Strategies, a firm that specializes in supporting management transformation through coaching and experiential learning. Stacie brings over two decades of experience supporting leaders in behavioral health, Employee Assistance Programs, and medical health insurance organizations. In her various roles, Stacie has been responsible for working with leaders and teams as they navigate significant change – focusing on issues such as organizational design, aligning culture, effective communication and sustainable results. Stacie is a certified Energy Leadership Index™ Master Practitioner and a Licensed Practitioner of the Results System™.

Cost:
Members: $50
Non-members: $125

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Connecticut Nonprofit Alliance Webinar: Nonprofit Scenario Planning - Tackling the "What-ifs?"
2025-06-09 14:00 - 15:30 | Online via Zoom
Date and Time: June 9; 2 p.m. – 3:30 p.m.
Location: Online via Zoom
Intended Audience: Executive Directors, Leadership Teams, and Board members
**Please note that this webinar is hosted by the Connecticut Nonprofit Alliance. Any questions regarding the session should be directed to Allison Tichy.
Whether it’s shifts in federal policies, funding sources, or local conditions, there are many reasons why 2025 could be keeping you up at night.
Scenario planning is a structured process to help leaders name and prepare for what could happen, mitigate risk, and even spot opportunities created by potential external changes. This session will orient you to the principles and process of scenario planning and provide tools to help your leadership team and Board of Directors think through your what-ifs and prepare for a future that has not yet arrived.
**Providers’ Council members should select “Non-Member Ticket” when registering and use the discount code “Member Rate” for the exclusive reduced price.
Register Here!

Presented by:
Anne Yurasek, Principal, Fio Partners
Starting her career at Deloitte Consulting, Anne has been an organizational development consultant for over 25 years in the nonprofit and private sectors. In 2007, she co-founded Fio Partners. She is a sought-after presenter and facilitator who brings contagious enthusiasm, deep knowledge, and accessible delivery to every engagement. Anne’s excels in listening to her clients’ needs and developing customized solutions. Anne has an MBA in management from Columbia University and a bachelor’s degree in psychology from Wellesley College.

Cost:
$65 for Providers’ Council members
**Providers’ Council members should select “Non-Member Ticket” when registering and use the discount code “Member Rate” for the exclusive reduced price.

Free Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-06-11 10:00 - 11:00 | Online via Zoom
Date and Time: June 11; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free Lawyers Clearinghouse Training: CORI - What Nonprofits Need to Know to Help Their Clients
2025-06-11 10:00 - 11:30 | Online via Zoom
Date and Time: June 11; 10:00-11:30 a.m.
Location: Online via Zoom
*Note: This training is hosted by Lawyers Clearinghouse. Any questions about the session should be directed to Crispin Birnbaum.
This training is not designed to help advise nonprofits on their hiring practices. It is solely focused on assisting clients with criminal records.*
This criminal records training is intended for nonprofits whose staff are involved with counseling or offering services in the community to individuals who may have criminal records. It will address the following:

What exactly is a criminal record in Massachusetts? Who has the data? Who gets access to the data?
How can a nonprofit help a client reduce the barriers posed by criminal records?
What is the process to seal a CORI? Can I refer my client to free legal resources for sealing?
What rights do individuals with a sealed CORI have when they are applying for a job? Housing?
What is the process to expunge a charge on a CORI? Are there free legal resources?
What are the concerns for an individual with a CORI who has an immigration issue?

Register Here!

Presenter: Crispin Birnbaum, Access to Justice Fellow

Cost: Free!

Community Training: Perilous Times - Advocating for Older Adults and People with Disabilities
2025-06-12 08:00 - 16:15 | Online via Zoom
Date and Time: June 12; 8 a.m. – 4:15 p.m.
Location: Online via Zoom
**Please note this event is hosted by NASW-MA. Any questions should be directed to chapter.naswma@socialworkers.org.
This annual virtual conference brings together social workers, advocates, caregivers, and community leaders dedicated to advancing equity, access, and quality of life for older adults and individuals with disabilities. This year’s program will address the devastating impact of COVID on nursing home residents, while also highlighting how residents have responded with resilience and advocacy.
Expert-led sessions will explore critical topics including public policy, Independent Living Centers, immigration, and the unique challenges facing solo agers. Participants will gain practical tools, policy updates, and innovative strategies to support and advocate for vulnerable communities during challenging times.
This event is approved for 6.5 CEUs for Social Work.
Register Here!

Session include:
– From Protection to Persecution: Immigration Policy Changes Impacting Those with Legal Immigration Status
– The Menace of the Feeble-Minded
– ILC’s & Transitional Services

Cost:
$110 (Early Bird price)
**Discounts available for NASW members

Provider Member Hosted Training: Free Mental Health First Aid Training
2025-06-12 08:00 - 17:00 | Northeast Arc, 1 Southside Road, Danvers, MA, 01923, United States
Date and Time: June 12; 9 a.m. – 5 p.m.
Location: In-person at Northeast Arc (1 Southside Road, Danvers, MA 01923)
**Please note that this session is hosted by Northeast Arc. Any questions regarding the session should be directed to Meredith Graf.
Learn skills to help adults, including those with disabilities, facing mental health crises.
Up to 40% of individuals with intellectual and developmental disabilities (IDD) have a co-occurring mental health condition, but less than 10% get proper care. Because of this, people with IDD suffer from increased suicidal ideation and mental distress to deadly encounters with police. Northeast Arc’s Mental Health First Aid training (MHFA) will provide training to help you better recognize and support people with IDD who have mental health conditions.
During the course, you will learn:
– Common signs and symptoms of mental health challenges
– Common signs and symptoms of substance use challenges
– How to interact with someone in crisis
– How to connect a person with help
Register Here!

Cost: Free!

Additional dates available: July 15, August 15, September 15

Diversity, Equity, Inclusion & Belonging (DEIB) Roundtable: Moving Forward in Uncertain Times
2025-06-17 10:00 - 11:00 | Online via Zoom
Date and Time: June 17; 10 a.m. – 11 a.m.
Location: Online via Zoom
Join the Providers’ Council’s second DEIB Roundtable of 2025 to discuss how organizations are continuing to respond to the changing landscape around DEIB work. The DEIB Committee from Insource Services returns to continue this ongoing and impactful conversation about how to move forward and sustain meaningful change in the DEIB space.
Register Here!

Facilitated by: DEIB Committee, Insource Services
Shavon Andrews, Team Lead and Senior HR Consultant
Shavon is a passionate, dependable leader on the HR team, who uses her 20+ years of experience in Human Resources & Diversity, Equity, Inclusion, and Belonging (DEIB) work to help Insources clients achieve further success. Known for her action-oriented determination to build respectful relationships, Shavon supports multiple clients with their HR management needs. This includes policy development, staffing, HR compliance, performance management, employee relations, benefits program design and administration, and compensation. She is a frequent trainer and facilitator primarily focused on issues related to diversity, equity, and inclusion.
As a DEIB and racial equity facilitator and thought leader Shavon has experience partnering with government agencies, organizations, academic institutions, businesses, faith-based initiatives, and communities seeking to advance their mission by promoting DEIB values for the benefit and development of their workforce and communities served. Shavon prioritizes relationship-building and service to design effective strategies for integrating DEIB principles into organizational practices while ensuring that each process is tailored to every client’s unique brand, mission and goals. She is certified through the Society for Human Resource Management (SHRM-SCP) and the Senior Professionals in Human Resources. (SPHR)
Elizabeth Stasiowski, Team Lead and Finance Associate Director
As a Finance Associate Director and Financial Team Lead, Elizabeth uses her extensive experience to keep clients on track financially, up-to-date with regulatory requirements and compliance issues and looking forward to create long-term financial stability. Elizabeth is experienced in addressing boards of directors and making financial data accessible to a variety of stakeholders and decision-makers. Her background includes a strong understanding of grant management, Government Auditing Standards, OMB Circular A-133 compliance and UFR preparation; and she has developed budgeting and tracking tools and templates. She holds a Bachelor of Arts degree in romance language (Spanish) from Boston College and a Master of Social Work from Boston University. She has also earned certificates in accounting, public purchasing and nonprofit management and leadership.

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Civility - Building Respectful and Collaborative Work Environments
2025-06-17 13:00 - 14:00 | Online via Zoom
Date and Time: June 17; 1 p.m. – 2 p.m.
Location: Online via Zoom
Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership
This engaging one-hour webinar presents health and human services professionals with key principles of workplace civility and its impact on team effectiveness and client care. Participants will explore how everyday behaviors contribute to or detract from a respectful, inclusive, and productive work culture. The session also offers actionable strategies for strengthening collaboration and communicating with professionalism, empathy, and clarity.
By focusing on the unique demands of human services roles, this webinar supports a work environment where employees feel safe, heard, and respected.
Register Here!

At the end of this session, participants will be able to:
– Define workplace civility and explain its role in supporting team morale and effectiveness.
– Identify behaviors that foster or erode respectful work environments.
– Apply practical techniques for civil communication and conflict resolution.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

Cost: Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Navigating Grief in Human Services
2025-06-24 10:00 - 11:00 | Online via Zoom
Date and Time: June 24; 10 a.m. – 11 a.m.
Location: Online via Zoom
Intended Audience: All levels of staff including Clinicians and DSPs
Complicated grief affects us all. It comes in many forms from loss of relationships to loss of people, pets, jobs, and plans for living environments. We have grief at work, in our personal lives, and in the world around us. How can we best address this grief, be supportive, while continuing to provide good services to our clients? This webinar will talk about how grief affects us and how to care for ourselves and staff.
Register Here!

During this session, participants will:
– Identify Complicated Grief in their lives
– Identify support system and how to understand when to ask for support for their grief
– Making a plan for Self Care and managing grief

Presented by:
Lindsey Monahan, End of Life Doula/Grief Specialist, Senior Clinician, The Sovner Center, Bridgewell

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Associate Member Webinar: A Practical Guide to Culturally Cognizant Supervision and Mentoring
2025-06-24 14:00 - 16:00 | Online via Zoom
Date and Time: June 24; 2:00 p.m. – 4:00 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
Supervision in mental health is often seen as a process of oversight, professional development, and accountability. However, effective supervision also includes cultural humility, inclusion, and mentorship. This interactive workshop introduces Culturally Cognizant Supervision and Mentoring (CCSM), a framework designed to integrate diversity, equity, and inclusion into supervision relationships in a meaningful and sustainable way. Participants will engage in case studies, interactive discussions, and hands-on activities that encourage reflection on their supervision practices, exploration of implicit bias and microaggressions, and examination of intersectionality in supervision relationships. The workshop will provide practical tools for embedding culturally responsive conversations into supervision sessions and institutional policies. By the end of the session, participants will leave with a structured CCSM implementation plan to create more inclusive, intentional, and equitable supervision practices.
This session has been approved for 2 CEUs for Social Work.
Register Here!

Learning Objectives:

Participants will be introduced to the foundational concepts of Culturally Cognizant Supervision and Mentoring (CCSM).
Participants will highlight the importance of diversity, equity, and inclusion (DEI) in supervision and mentorship for mental health providers.
Participants will gain practical tools and activities that supervisors can implement to foster conversations about culture, identity, and diversity.

Presented by:
Brian Gonsalves, MSW, LICSW; LaMone Downey Leonard, MSW, LICSW

Cost:
$50

Associate Member Webinar: Middle Management and Social Work
2025-06-25 14:00 - 16:00 | Online via Zoom
Date and Time: June 25; 2:00 p.m. – 4:00 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
What is a middle manager? How does social work theory help people thrive in these positions? How can social work theory be used to help someone leverage the capacity and nuances of these roles throughout different organizations? This workshop will explore a variety of definitions of ‘middle management’, different power/hierarchical structures in organizations, and how social work theory best prepares folks to navigate this unique leadership role. Another component of this workshop will be exploring case studies and having time to reflect on how middle managers should handle different scenarios. The middle manager is an underestimated role in organizations, navigating a little bit of everything, and clinical and macro social workers have the skills to thrive in this role.
This session has been approved for 2 CEUs for Social Work.
Register Here!

Learning Objectives:

Participants will explore varying definitions of middle management and power structures within organizations.
Participants will link micro and macro competencies to varying skills denoted as middle management.
Participants will provide advice to a series of case studies that study the positionality of middle managers.

Presented by:
Molly (Mary) Corcoran, LCSW

Cost:
$50

Associate Member Webinar: Historical Trauma - Symptoms and Treatment
2025-06-26 09:00 - 12:00 | Online via Zoom
Date and Time: June 26; 9:00 a.m. – 12:00 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
This workshop focuses on understanding historical trauma, defined as multigenerational, collective trauma experienced by specific groups of people. Symptoms include: unresolved grief, cultural loss, intergenerational stressors, and a sense of institutional betrayal. The research underscores that historical trauma often manifests through storytelling, loss-related symptomatology, and broken cultural identities. Attendees will learn to identify these symptoms in individuals and organizations, using tools such as cultural humility and fostering intergenerational resilience through traditional healing and culturally adaptive interventions. Case studies will illustrate trauma’s organizational impacts, offering insights into supporting structures affected by systemic inequities.
This session has been approved for 3 CEUs for Social Work.
Register Here!

Learning Objectives:

Participants will be able to define historical trauma and related synonyms to understand social maladies.
Participants will be able to recognize symptoms of historical trauma in individuals and organizations.
Participants will be able to identify interventions that have been proposed to address historical trauma.

Presented by:
Ricardo Diego Suarez Rojas, MA, MSW

Cost:
$75

Associate Member Webinar: Supporting Clients Through Identity Changes - Navigating Transitions in Mental Health
2025-06-27 09:00 - 12:00 | Online via Zoom
Date and Time: June 27; 9 a.m. – 12 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
This workshop explores the complexities of helping clients navigate identity changes. Participants will gain a deep understanding of how identity evolves, and how shifts in personal, cultural, gender, or health-related identity can impact mental well-being. We’ll cover therapeutic approaches like Person-Centered Therapy, Narrative Therapy, Cognitive Behavior Therapy (CBT), and Acceptance and Commitment Therapy (ACT) to guide clients through these transitions. Practical tools such as identity mapping and journaling will be introduced to foster self-reflection and resilience. Participants will also learn how to address emotional challenges, build self-compassion, and adapt interventions to each client’s unique experiences. Ethical considerations will be discussed, ensuring therapists provide respectful, empowering, evidence-based support throughout the identity exploration process. Participants will feel equipped to assist clients in embracing their evolving selves with confidence and clarity.
This session has been approved for 3 CEUs for Social Work.
Register Here!

Learning Objectives:

Participants will identify and define the key concepts of identity and how they evolve, including how these changes impact mental health.
Participants will recognize the emotional and psychological challenges clients face during identity transitions, such as grief, confusion, and resistance to change.
Participants will apply therapeutic approaches (e.g., Person-Centered Therapy, Narrative Therapy, CBT, and ACT) to support clients in exploring and integrating new aspects of their identity.

Presented by:
Rachel Spekman, LICSW

Cost:
$75

Associate Member Workshop: Understanding the Power of IFS for Stagnant Therapy
2025-07-14 09:00 - 12:00 | Online via Zoom
Date and Time: July 14; 9 a.m. – 12 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
Therapists often encounter clients who feel stuck and unable to move forward in their healing journey. This workshop explores how the Internal Family Systems (IFS) model can help dissolve internal barriers by identifying and working with the aspects of clients’ inner experiences that hold memories, beliefs, and emotions. Participants will better understand how unresolved wounds and protective mechanisms create resistance to progress. Through discussion and practical examples, clinicians will learn IFS-informed strategies to foster self-compassion and guide clients toward breakthroughs. This workshop is designed for therapists seeking practical tools to re-energize stagnant therapy sessions and promote lasting transformation.
Register Here!

In this session, participants will:
– Understand the core principles of Internal Family Systems (IFS) and how to identify parts that may contribute to client stagnation.
– Learn practical strategies for applying IFS interventions to help clients overcome internal resistance and progress in therapy.
– Develop skills to assess and address common challenges in therapy using IFS techniques, promoting more profound healing and transformation in stuck clients.

Presented by: Teresa Protasio, LICSW

Cost:
$75

Associate Member Workshop: Attachment-Based Leadership Development - A Model for Shaping Secure Leaders
2025-07-15 09:00 - 11:00 | Online via Zoom
Date and Time: July 15; 9 a.m. – 11 a.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
Clinicians and macro social workers alike benefit from understanding the role attachment plays in how we – and our clients – engage in organizational life, including the workplace. This workshop will explore the principles of attachment theory, including adult attachment, and will uncover the relationship between insecure attachment and leadership development using insights from the latest research in the field.
Designed with interactive activities and evidence-based frameworks, this learning experience proposes a model for supporting growth and resilience in teams and leaders working in increasingly unpredictable, ambiguous, and complex organizational contexts. This workshop equips participants with a toolkit to foster greater attachment security in our own professional lives, as well as the lives of our clients.
Register Here!

In this session, participants will:
– Describe how our attachment systems can influence leader thinking and behaviors
– Support clients in fostering greater attachment security in the workplace and leadership context (i.e., developing a personal plan that includes setting goals, identifying commitments, and tracking progress).
– Apply practical secure-base leadership strategies for fostering greater cohesion, empathy, and effectiveness among teams and communities they lead.

Presented by: Rachel DiBella, PsyD, MSW, LICSW

Cost:
$50

Provider Member Hosted Training: Free Mental Health First Aid Training
2025-07-15 09:00 - 17:00 | Northeast Arc, 1 Southside Road, Danvers, MA, 01923, United States
Date and Time: July 15; 9 a.m. – 5 p.m.
Location: In-person at Northeast Arc (1 Southside Road, Danvers, MA 01923)
**Please note that this session is hosted by Northeast Arc. Any questions regarding the session should be directed to Meredith Graf.
Learn skills to help adults, including those with disabilities, facing mental health crises.
Up to 40% of individuals with intellectual and developmental disabilities (IDD) have a co-occurring mental health condition, but less than 10% get proper care. Because of this, people with IDD suffer from increased suicidal ideation and mental distress to deadly encounters with police. Northeast Arc’s Mental Health First Aid training (MHFA) will provide training to help you better recognize and support people with IDD who have mental health conditions.
During the course, you will learn:
– Common signs and symptoms of mental health challenges
– Common signs and symptoms of substance use challenges
– How to interact with someone in crisis
– How to connect a person with help
Register Here!

Cost: Free!

Additional dates available: August 15, September 15

Associate Member Workshop: Trauma-Informed Care and Suicide Prevention for Autistic Individuals
2025-07-16 09:00 - 12:00 | Online via Zoom
Date and Time: July 16; 9 a.m. – 12 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
This workshop equips social workers with essential strategies for trauma-informed care and suicide prevention support for autistic individuals. High rates of trauma stem from communication barriers, social isolation, sensory overwhelm, and medical or educational trauma. These factors contribute to distress, self-injury, and increased suicide risk.
Participants will explore how trauma manifests in autistic individuals, including overlooked presentations. The workshop covers recognizing distress, fostering emotional regulation, and creating affirming interventions that prioritize autonomy. Using a neurodiversity-affirming framework, topics include adaptations to TF-CBT, sensory-inclusive interventions, and motivational interviewing. Guidance will also be provided on recognizing suicide risk, responding to crises with trauma-sensitive approaches, and building long-term support plans that emphasize resilience and well-being.
Register Here!

In this session, participants will:
– Identify key sources of trauma in autistic individuals, including medical and educational trauma, sensory overwhelm, social isolation, and communication barriers, as well as their connections to mental health and suicide risk.
– Demonstrate trauma-informed, neurodiversity-affirming strategies, including adaptations of Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), sensory-inclusive interventions, and motivational interviewing, to support autistic individuals in processing trauma and reducing distress.
– Assess case studies and apply trauma-sensitive approaches to crisis intervention and suicide prevention that prioritize emotional safety, autonomy, and dignity.

Presented by: Sara Rodrigues, DSW, LICSW

Cost:
$75

Associate Member Workshop: Mastering the Art of Parent Engagement in Therapy with Kids and Teens
2025-07-17 09:00 - 12:00 | Online via Zoom
Date and Time: July 17; 9 a.m. – 12 p.m.
Location: Online via Zoom
**Please note this session is hosted by Boston College School of Social Work. Any questions regarding the session should be directed to continuinged@bc.edu.
Parents often feel stuck or overwhelmed, and as clinicians, we have the opportunity to engage them with compassion and confidence. This introductory workshop will provide a foundation for supporting parents in discovering solutions without “fixing” issues for their children. We will introduce key concepts and practical tools to begin this work. This workshop will equip you with foundational concepts and practical starting points that you can build upon in your work with parents.
Clinicians will gain insight into how to:

Model desired behaviors for parents to use with their children
Maintain professional boundaries to prevent burnout
Support parents in fostering self-leadership skills in both themselves and their children.

This workshop is designed to spark reflection and conversation, providing a starting point for deeper learning and application in clinical practice.
Register Here!

In this session, participants will:
– Explore trauma through developmental, psychological, and physiological perspectives.
– Identify initial strategies for addressing resistance and improving outcomes.
– Gain insight into co-regulation techniques to enhance parent-child interactions.

Presented by: Victoria Grinman, PhD, LICSW-R

Cost:
$75

National Council Webinar: Public Service Loan Forgiveness - How To Benefit and How To Preserve It
2025-07-22 15:00 - 16:30 | Online via Zoom
Date and Time: July 22; 3:00 – 4:30 p.m.

Location: Online via Zoom
**Please note this webinar is hosted by the National Council of Nonprofits. Any questions regarding the session should be directed to rfurst@councilofnonprofits.org.
Join the National Council of Nonprofits and Public Service Promise for an expert-led webinar on the Public
Service Loan Forgiveness Program (PSLF), including how you can access student loan relief and how nonprofit organizations and advocates can protect this critical program from unlawful attempts by the Trump Administration’s Department of Education that would undermine it. We will walk through the requirements of qualifying for the program, answer general questions about how to navigate the application process, and share ways you can help protect student loan forgiveness.
Register Here!

Presented by:
Betsy Mayotte, President, The Institute of Student Loan Advisors – Betsy will walk through the requirements of qualifying for the program and will answer general questions about how to navigate the application process. As a member of the Negotiated Rulemaking Committee, she will also share updates on the Administration’s proposed harmful changes to the program and where the Department of Education is in the process.
Tiffany Gourley Carter, Public Policy Director and Counsel, National Council of Nonprofits – Tiffany will share action items and next steps for nonprofits and employees to help protect the program from the Administration’s unlawful proposal.

Additional Resources:

Public Service Loan Forgiveness, National Council of Nonprofits
Public Comments Before Department of Education Negotiated Rulemaking Committee, Tiffany Gourley Carter, National Council of Nonprofits, July 2, 2025.
Public Service Loan Forgiveness (PSLF), Federal Student Aid
