Providers' Council

Certificate In Nonprofit Human Services Management Informational Webinars
2023-04-27 15:00 - 2023-05-11 15:30 (America/New_York) | Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
This year’s applications have currently closed, please email Nina Walat to be notified of new info sessions and the application posting for the ’24-’25 academic year.
Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.
Certificate Program Courses Offered:
– Human Services Nonprofit Management
– Human Resource Management
– Nonprofit Financial Management
– Legal and Ethical Issues in Nonprofits
– Information Based Management
– Alternative Revenue Strategies for Nonprofits

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Establishing Successful Partnerships - University Roundtable
2023-04-27 10:00 - 11:30 | Online via Zoom
Join the Providers’ Council and the Human Service Forum to meet staff, network and learn from local universities in our upcoming university roundtable, Establishing Successful Partnerships.
In collaboration with the Human Service Forum, the Council is excited to present a panel of Massachusetts university representatives to discuss how your organization can best work with these institutions to meet and recruit current students for internships and careers. This event provides an opportunity to meet staff from local colleges with social work and public service programs from around the state, and will feature inside looks at career resources for students, as well as schools’ internship and/or co-op programs, to assist with understanding how to reach students.
Register Here!

During the session, the following topics will be discussed:

– How featured universities manage their internship, co-op and service-learning programs.
– Best practices around successful student placements with agencies.
– Opportunities for agencies to get involved in university job fairs and job boards.
– Reduced tuition and credit-for-experience opportunities for degree and continuing education programs for human services professionals.

Panel is representing the following organizations:
Bridgewater State University, Holyoke Community College, Lesley University, Westfield State University and William James College

Team and Morale Building
2023-04-25 09:30 - 13:00 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
As human service professionals, the aftermath of COVID-19 has us being challenged like never before. During this workshop, you will assess your morale level as well as members of your work team/s. As a group, we will celebrate the new skills, habits and heroic efforts being put forth by direct support professionals and their leadership teams. We will examine new conflicts that may be keeping some staff from bringing their “best selves” to the work environment. The presenter will identify ten ways of boosting morale as well as afford participants the opportunity to add to the list. Our emphasis will be on stating positive intent in a respectful manner best-matched to the mission of the program, organization and people being supported.
Learning Objectives:
– Learn or review steps to building positive and effective work teams
– Learn three strategies that will enhance positive communication with people of different personality types.
– Create a list of at least three new morale boosters to keep staff both motivated and to reinforce their inherent value to your organization
Register Here!

Presented by:
Christine D. Singer, M.Ed, Workshops For Success
Christine Singer has more than 40 years of leadership experience in non-profit management, organizational development and workforce development. She holds a master’s degree in education from the University of Massachusetts and a Bachelor of Arts degree in psychology and child development from Connecticut College. She co-authored a training monograph entitled “Non-Aversive Alternatives to Behavior Management” and has received numerous awards for professional and volunteer leadership activities.
Christine provides support to human service, education, and business professionals examining ways to maximize professional development. She serves as a motivational keynote speaker, conducts supervisory and management training and a variety of workshops to increase professional development for all levels of personnel such as effective communication, building effective teams, conflict management, stress management and managing multiple priorities. Christine assists businesses in strategic plan development, feasibility studies, board governance and program consultation. Christine is a certified Woman-Owned Business Enterprise (WBE) in Massachusetts.

Pricing
Member price: $125
Non-member price: $250

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Free, Members-Only Webinar: Auditing Basics - Preparing Your Organization
2023-04-20 13:00 - 14:00 | Online via Zoom
The word “audit” can trigger emotions that range from annoyance to fear. However, audits are a fact of life for many nonprofits and can actually be great opportunities to generate new ideas for managing your organization.
If you dread your annual audit, join YPTC’s New England market leader, Hatsy Cutshall, as she discusses how to make your audit easier and less stressful. Learn tips and tricks to prepare for your audit throughout the year that will reduce the time you spend at year-end.
Register Here!

Presented by:
Harriet (Hatsy) S. Cutshall, CPA, joined YPTC in 2011 and is the New England Market Leader. Prior to leading that market, Hatsy spent two years opening YPTC’s Phoenix office and seven years as a Senior Manager in the Washington, DC market. In addition to being a member of YPTC’s Federal Awards Management Group, she is a frequent trainer and presenter, most recently co-hosting YPTC’s “Staying Afloat” webinars. Hatsy earned a Bachelor of Science degree in Biology from the College of William and Mary and later a certificate in Accounting from the University of Virginia. Prior to YPTC, Hatsy served as Director of Finance and Administration for the Rural Community Assistance Partnership, and as CFO for the American Society of Appraisers, and for America Abroad Media. She is a member of the Massachusetts Society of CPA’s Nonprofit Accounting and Auditing Committee and served on the Greater Washington Society of CPA’s Nonprofit Symposium planning committee. She is a past presenter for the AICPA Not-for-Profit Industry Conference and the Massachusetts Nonprofit Network (MNN) Conference.

Pricing
Member price: FREE
Non-member price: N/A

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Free, Members-Only Webinar: HR Strategies for an Evolving Workforce
2023-04-13 11:00 - 12:00 | Online via Zoom
The COVID-19 pandemic has disrupted economies and businesses, changing the landscape for employers. Many of our standard onboarding, compliance, and HR policies have required updating to meet the needs of this rapidly changing reality. With organizations on the cusp of recovery, HR strategies are becoming even more critical. The questions are endless when it comes to envisioning the future impact post-COVID-19. One thing is for sure – the pandemic and its inherent effect on businesses have highlighted the need for adaptability and resilience in today’s workforce, accelerated the shift towards a new, digital economy, and accentuated the importance of HR strategies in the new normal.

Please join the virtual conversation with Insource as they provide expert HR insights to discuss the challenges employers face, strategies/best practices for addressing them, and the compliance considerations we should consider
Register Here!

Presented by:
Karynn Needel, Team Lead & HR Director, Insource Services, Inc.
As a human resources leader at Insource, Karynn has extensive experience working with senior management at startups, small and mid-sized companies building HR departments from the ground up. She works in partnership with management to integrate the HR function into the overall business operating strategy and company objectives. Karynn has managed the HR practice for multi-state operations, navigating state-specific issues and requirements as well as union environments. She is fluent in all areas of benefit management and has specific expertise in succession planning and using HR metrics to identify trends and resolutions to improve recruiting and reduce turnover.
Karynn holds a Bachelor of Arts degree in industrial/organizational psychology from Hofstra University in New York.

Shavon Andrews, Team Lead & Senior HR Consultant, Insource Services, Inc.
Shavon is a passionate, dependable leader on the HR team, who uses her 20+ years of experience in Human Resources & Diversity, Equity, and Inclusion (DEI) work to help Insources clients achieve further success.
Shavon supports multiple clients with their HR management needs. This includes policy development, staffing, HR compliance, performance management, employee relations, benefits program design and administration, and compensation. As a DEI and racial equity facilitator and thought leader Shavon has experience partnering with organizations, academic institutions, businesses, and communities seeking to advance their mission by promoting DEI values for the benefit and development of their workforce and communities served.
Shavon has a Bachelor of Biological Science from the University of Pittsburgh. She is certified through the Society for Human Resource Management (SHRM-SCP) and the Senior Professionals in Human Resources. (SPHR)

Pricing
Member price: FREE
Non-member price: N/A

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Free, Members-Only Webinar: Unemployment 101: Understanding the Massachusetts Unemployment System
2023-03-30 10:00 - 11:30 | Online via Zoom
Did you know that a single unemployment claim can now cost you more than $30,000?
Knowing how the Massachusetts unemployment system works and the steps to take to avoid unwarranted claims and charges can save your organization thousands.
Register Here!

In this webinar, participants will:
– Learn how to properly document separations in order to avoid unwarranted claims and reduce liability.
– Understand the two financing methods available to nonprofits: the self-insured reimbursable and the tax-rated contributory and identify which would be most beneficial to your organization.
– Understand the unemployment claim process and what is required to ensure compliance and maintain appeal rights.
– Discuss participation in unemployment hearings and how best to audit benefit charge statements or reimbursable bills.

Presented by:
About Paul Scott:
Paul Scott of Unemployment Tax Management Corp. (UTMC), one of the Providers’ Council’s Endorsed Business Partners, has over 25 years of experience representing Massachusetts Human Service providers in unemployment. Participants will learn the necessary steps to protect themselves in a complex, biased and costly unemployment system.

Pricing
Member price: FREE
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Free, Members-Only Training: Massachusetts Criminal Records, Sealing and Expungement
2023-03-28 10:00 - 11:30 | Online via Zoom
Join the Providers’ Council and Access to Justice Fellow and Attorney, Crispin Birnbaum, for a 90-minute Zoom training to learn about Massachusetts Criminal Records, Sealing and Expungement.
The training will offer an overview of the criminal records system in Massachusetts, including who has what level of access for background checks, and what rights clients have under the CORI laws. The second half of the training provides an overview of sealing and expungement of Massachusetts criminal records, with practical information for referring clients to free legal services.
During this session, staff with direct care duties will:
– Become more knowledgeable and confident when speaking to clients about the consequences of living with criminal records in the community;
– Learn to identify when and where to refer clients to address their criminal records via free legal services;
– Gain information to answer clients’ frequently asked criminal records questions.
Please note that this training is directed toward direct care staff, versus HR and administration.
Register Here!

Presenter:
Crispin Birnbaum worked for the Commonwealth for 34 years, including as the General Counsel at the Massachusetts Probation Service and the Massachusetts Department of Youth Services. After retiring from the Commonwealth in 2018, she has worked as an Access to Justice Fellow focusing on assisting clients with criminal records in legal clinics, expanding free legal resources for clients with records and offering free trainings, such as this one, across the Commonwealth. The Massachusetts Judicial Court honored Attorney Birnbaum with an Adams Pro Bono Publico Award for her criminal records work.

Success as a New Supervisor - Spring 2023 (SOLD OUT)
2023-03-14 09:00 - 2023-03-21 12:30 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
Strong leaders take initiative, think strategically, empower others and set and carry out a vision. The supervisor, in particular, plays a key role in the success of any organization. Attendees will explore and define many of the competencies required of those who serve in the role of supervisor. This training is for current and newly promoted supervisors but is also helpful to those considering stepping up to a supervisory position.
This is a hybrid, two session training. Both sessions will be from 9:00 a.m. – 12:30 p.m.
Day I will meet in person in Framingham, at the Providers’ Council Training Center on Tuesday, March 14.
Day II will meet online via Zoom on Tuesday, March 21.
Please reach out to Nina Walat to be notified when this training will be held again.

In this session, participants will:
· Learn what skills are required of today’s leaders;
· Learn how leadership is different from management;
· Practice the core skills needed for new supervisors; and
· Understand how to increase staff engagement and competence.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

The above listed Standard program has been approved in accordance with the regulations of the Board of Registration of Social Workers, 258 CMR 31.00.
Multiple dates listed above means participants must attend all dates to receive the above noted credit.
The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 6 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Pricing
Member price: $200
Non-member price: $325

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Free, Members-Only Webinar: A Guide to Siting of Community-Based Social Service Programs In Massachusetts
2023-03-10 10:00 - 11:00 | Online via Zoom
The Association for Behavioral Healthcare, Inc., the Association of Developmental Disabilities Providers, Inc., Children’s League of Massachusetts, Inc., and the Massachusetts Council of Human Service Providers, Inc., will be hosting a webinar to launch A Guide to The Siting of Community-Based Social Service Programs In Massachusetts by Benjamin A. Fierro III, Esq.
Attorney Fierro will review the relevant state and federal laws and offer practical advice on how to approach municipal officials when challenges arise about siting human service programs in local communities.
Register Here!

This webinar is a companion resource to “A Legal and Practice Guide To The Siting of Community-Based Social Service Programs In Massachusetts,” sponsored by The Association for Behavioral Healthcare, Inc., the Association of Developmental Disabilities Providers, Inc., Children’s League of Massachusetts, Inc., and the Massachusetts Council of Human Service Providers, Inc.
Authored by Attorney Benjamin Fierro III, this publication seeks to empower providers with the knowledge of the laws they need to understand when engaging with municipal officials when they seek to open a new program, home or facility in a community. You will need to be logged in to the Providers’ Council’s Members-Only Portal to access the siting guide which will made available before the webinar on March 10.

Authentic Allyship: Celebrating Black History Month
2023-02-27 09:00 - 12:30 | Online via Zoom
During this training, participants will learn about allyship, how you can be a contributing, authentic ally in the racial justice movement and how to promote justice within your organization. Shaplaie Brooks will take a deep dive into being trauma-informed, considering examples from modern media and participants’ own experiences. At the end of the training, attendees will have steps to take for their own activism and find their place within the racial justice movement.
During this session, participants will learn:
– Learn strategies for anti-racism that promote organizational change.
– Understand the concept of being trauma-informed and how to practice this at your organization.
– Learn the difference between performative and authentic allyship, and how to practice authentic allyship.
Register Here!
Application for social work continuing education units has been submitted. Please contact Nina Walat for the status of social work CE accreditation,

Presenter:
About the presenter: Shaplaie Brooks owner/operator of Beyond DEI, LLC and has trained, provided technical assistance and strategic planning to the boards and staff of many nonprofit organizations. Shaplaie is also the Executive Director of the Massachusetts Commission on LGBTQ Youth. The Commission is tasked with providing annual recommendations to nineteen state entities to address the inequities in policy and service provision to LGBTQ youth. Previous to this position, she served as the BUILD Program Director (a program of Roxbury Youthworks, Inc.)
Shaplaie has a wealth of experience working with children and families, including over 10 years in the child welfare system serving multiple states. She assisted in writing the Law Enforcement Guidelines for the BPD, and has trained the DA’s office, DCF and other state agencies. She has also served as advisor to the Dorchester District Courts.
Shaplaie is a fervent advocate of serving the marginalized within the marginalized, and has worked with cisgender boys, transgender, and nonbinary youth who were at high risk and or victims of CSEC(Commercial Sexual Exploitation of Children). In 2021, Shaplaie Brooks collaborated with the Commission on a report exposing pervasive threats to safety, wellbeing, and permanency faced by LGBTQ youth in the child welfare system and providing critical recommendations to the Department of Children and Families. Shaplaie is also one of the founders of a youth coalition to address the concerns within the child welfare system in Massachusetts.

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Free, Members-only Webinar: How to Optimize Telehealth in a Post-COVID 19 World
2023-02-16 10:00 - 11:00 | Online via Zoom
What are your options when it comes to providing healthcare for your clients?
Join Ameet Katkar, Clinic Partnerships Manager at Genoa Telepsychiatry, to discuss telehealth’s impact on clients in the United States and explore Provider member case studies. Assistant Director for River Valley Counseling Center, Dr. Elaine Campbell, Psy.D, will be discussing telehealth’s success at her own organization as a case study.
Genoa Telepsychiatry is an associate member of the Providers’ Council. Join us on February 16 to learn more, or contact Ann Schuler at aschuler@providers.org with any questions.
Register Here!

This session is associated with our HR and Training Leaders Roundtable. If you are interested in joining these monthly discussions, please visit the event page here.
Presented by:
Genoa Telepsychiatry
Genoa Telepsychiatry increases access to behavioral healthcare across the U.S. by building telepsychiatry programs that remotely connect patients with psychiatrists & advanced psychiatric nurse practitioners. As the nation’s leading provider of outpatient telepsychiatry services, Genoa hires, trains and integrates psychiatric providers across a range of specialties into Community Mental Health Centers, Federally Qualified Health Centers, primary care groups, substance use treatment facilities and other organizations in underserved communities. Genoa has over 160 Massachusetts-licensed psychiatric providers in their network and provides services to 15+ behavioral health organizations throughout the state.

Introduction to Grant Writing
2023-02-10 09:00 - 12:30 | Online via Zoom
A well-written grant could be the difference between propelling your project to success and watching it fall flat. For the sake of your organization’s mission and efficiency, investing time to hone the grant-writing craft is well worth it. Using the Common Grant Application form, this course will review the main sections of a grant application: the cover sheet, statement of need, narrative, organization history, supporting data, partnerships and memos of agreement, and proposed budget. Working in small groups, participants will have the opportunity to critique sample proposals and draft their own sample statement of need and narrative sections.
During this session, participants will learn:
– Identify and explain the basic sections of all grant applications;
– Understand how to use both story-telling and hard data in a grant application; and
– Understand how to develop a budget for a grant application.
Please note: This workshop is part of a two-part series focused on budgeting and grant writing. For those registering for this program that are involved with program budgets or would like more information on that section of the grant application, we recommend registering for our Introduction to Excel and Budgeting Basics workshop taking place on Friday, February 3 from 9 a.m. – 12:30 p.m.
Register Here!

Presenter:

About Anne Meyerson:
Anne Meyerson has spent her career in the social services. Beginning in Direct Service, and moving on to Management, Anne has worked in programs serving: the elderly, persons with development disabilities, teens, persons with chronic mental illness, persons experiencing homelessness, persons leaving incarceration, immigrants and refugees, and employment and job training services.
Anne has extensive experiencing in budgeting and fiscal management of $2+ million dollar budgets, and has written numerous public and private grant applications.
Anne has a BA degree in Urban Studies from Clark University, and a Masters in Public Administration from U. Mass Amherst.

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Introduction to Excel and Budgeting Basics
2023-02-03 09:00 - 12:30 | Online via Zoom
Whether you’re currently working with a budget, would like to move into a role that requires budget oversight or just want to understand what money your program has, this workshop is for you! Designed for program directors and non-financial managers, this session will deliver an overview of Excel, review budgeting basics and empower you to take control of your program’s finances.
Anne Meyerson will teach participants how to determine revenue, assess charitable grants and donations, and calculate expenses. Attendees will have a chance to create a mock budget and review it with the group for feedback at the end of the session.
Participants will need access to Microsoft Excel during this session.
During this session, participants will learn:
– The basics of Microsoft Excel;
– The purposes and uses of a budget;
– The different parts of a successful budget; and
– How to create a program budget.
Please note: This workshop is part of a two-part series focused on budgeting and grant writing. For those registering for this program that are involved with program grants, we recommend registering for our Introduction to Grant Writing workshop taking place on Friday, February 10 from 9 a.m. – 12:30 p.m.
Register Here!

Presenter:

Anne Meyerson has spent her career in the social services. Beginning in Direct Service, and moving on to Management, Anne has worked in programs serving: the elderly, persons with development disabilities, teens, persons with chronic mental illness, persons experiencing homelessness, persons leaving incarceration, immigrants and refugees, and employment and job training services.
Anne has extensive experiencing in budgeting and fiscal management of $2+ million dollar budgets, and has written numerous public and private grant applications.
Anne has a BA degree in Urban Studies from Clark University, and a Masters in Public Administration from U. Mass Amherst.

Certificate in Supervision Series – Winter 2023 (SOLD OUT)
2023-02-01 09:00 - 2023-04-12 12:30 | Online via Zoom
Dates and Times: February 1 & 15, March 1, 15 & 29, and April 12 from 9 a.m. to 12:30 p.m.
Join the Council’s most popular, six-session training series before it sells out!
Being a supervisor is one of the most challenging roles in today’s workplace. Supervisors convey standards of excellence as the link between leadership and staff. When faced with greater expectations and increasing responsibilities, supervisors must be able to demonstrate effective management techniques. More than 600 supervisors have completed this popular series, which combines experienced trainers’ knowledge to address the challenges that supervisors face today.

This training is sold out, please reach out to Nina Walat to be notified when the next instance of the Certificate in Supervision Series is launched.

Attendance at all six sessions is required to receive the certificate of completion.
Sessions:

Session I: Communication and Leadership
Session II: Performance Management
Session III: Situational Leadership
Session IV: Team Building
Session V: Conflict Management
Session VI: Group Planning and Decision-Making

Presented by:

Jim Ognibene, Visioneer Consulting (Session I & II)
Comma Williams, Comma Williams Enterprises (Session III & IV)
Ginny Maglio, Optimum Development (Sessions V & VI)

An application for 18 Social Work Continuing Education hours for licensure has been submitted for this program. Please reach out to Nina Walat for updates on this application.
The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 18 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Growing Through Mentorship
2023-01-31 13:00 - 14:00 | Online via Zoom
In this webinar, participants will discuss the role of mentoring, how to mentor and what to consider as you start or build upon a mentoring program at your organization.
Presenter Deborah Jackson of Justice Resource Institute will speak about different mentoring models, guide dialogue on the logistics of mentorship and the benefits of creating a mentorship program.
Register Here!

This session is associated with our HR and Training Leaders Roundtable. If you are interested in joining these monthly discussions, please visit the event page here.
Presented by:
Deborah Jackson
Deborah Jackson is a licensed clinical independent social worker who knows the importance of strength, compassion and humor to healing. She received her MSW from the University of Michigan and has over 18 years of experience working with adolescents and adults.
Deborah has worked at Justice Resource Institute for over 17 years and is currently the Associate Director of Training and Consultation. JRI is a multi-state human service organization with over 100 different programs. Deborah has provided trainings internally at JRI, externally in the community, and at regional and national therapeutic conferences.
In addition to her work at JRI she is also a lecturer at the University of Rhode Island in the undergraduate psychology department.

Conducting Effective Internal Investigations
2023-01-30 09:30 - 15:00 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
This training will take place at the Providers’ Council office (100 Crossing Blvd. Suite 100, Framingham, MA 01702).
Join seasoned expert investigator Jean Haertl, CEO of Safety and Respect at Work, for an intensive, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations.
Participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for human resources and legal staff, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor.
Register Here!

In this training, you will explore how to:
– Identify possible complaints relating to policy violations;
– Effectively respond to and communicate initial stages of investigation to complainants and witnesses;
– Conduct effective witness interviews – get to the truth with any witness;
– Learn how to take notes and draft and organize the final written investigation report; and
– Determine how best to communicate findings to leadership and witnesses.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Presented by: Jean Haertl, CEO, Safety and Respect at Work
If you have any questions, please contact Nina Walat at nwalat@providers.org or call 508.598.9679.

Pricing
Member price: $250
Non-member price: $350

Success as a New Supervisor - Winter 2023 (SOLD OUT)
2023-01-17 09:00 - 2023-01-24 12:30 | Online via Zoom
This instance of Success as a New Supervisor will be held entirely online.
Strong leaders take initiative, think strategically, empower others and set and carry out a vision. The supervisor, in particular, plays a key role in the success of any organization. Attendees will explore and define many of the competencies required of those who serve in the role of supervisor. This training is for current and newly promoted supervisors but is also helpful to those considering stepping up to a supervisory position.

This training is sold out, please reach out to Nina Walat to be notified when the next instance of Success as a New Supervisor is launched.

The above listed Standard program has been approved in accordance with the regulations of the Board of Registration of Social Workers, 258 CMR 31.00.
Multiple dates listed above means participants must attend all dates to receive the above noted credit.
The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 6 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

Mental Wellness in the Workplace
2023-01-12 10:00 - 11:00 | Online via Zoom
In this webinar, participants will learn and discuss fostering a culture of mental wellness in the workplace. Presenter Ella Froggatt of the Boston Public Health Commission will speak about her practices and guide dialogue on how mental wellness can be promoted by employers.
Location and Time: Thursday, January 12, 10-11 a.m. via Zoom
Price: This session is a free, members-only event
Register Here!

This session is associated with our HR and Training Leaders Roundtable. If you are interested in joining these monthly discussions, please visit the event page here.

Presented by:
Ella Froggatt, Boston Public Health Commission
Ella Froggatt started as the Employee Wellness Program Manager at Vinfen in October 2018 and previously worked with human service organizations for over 6 years at the Providers’ Council. She earned her Master’s in Public Administration from Suffolk University with a concentration in nonprofit management and community health in 2018. In November 2020, she was promoted to Assistant Director of Employee Engagement & Wellness to improve the overall experience of employees which includes employee wellbeing, diversity & inclusion, professional development, and staff satisfaction. In 2022, she shifted to the public health field and is now the Active Living Program Manager for the Boston Public Health Commission. Her goal is to make physical activity accessible and equitable for Boston residents and focuses on free fitness, active commuting for school age children, and safe active transportation. She took her passion for employee engagement with her and still supports the wellness and inclusion programs at the Commission.

Free, Members-only Webinar: Explore Your GrantStation Member Benefits
2022-11-17 11:00 - 12:00 | Online via Zoom
Are you curious to know what resources are available to you when you enter the GrantStation website?
Join David Gates, Online Education Specialist, for a tour of the GrantStation website. This quick overview is a great way for current Members to ensure that they are getting the most out of their Membership, and for potential Members to see GrantStation in action!
Providers’ Council members receive special discounts on GrantStation’s platform and services. Join us on November 17 to learn more or contact Ann Schuler at aschuler@providers.org with any questions.

Register Here!
