Providers' Council

Maximize Your Membership: Know Your Providers' Council Member Benefits
2024-11-22 10:00 - 11:00 (America/New_York) | Online via Zoom
Date and Time: November 22; 10 a.m. to 11 a.m.
Location: Online via Zoom
Join the Providers’ Council’s staff to review and discuss the Council’s mission, benefits and programming!
Learn about our public policy initiatives and The Caring Force, robust educational and professional development programming, valuable cost-saving opportunities, extensive network of fellow human service providers and how your membership provides many opportunities to help your nonprofit thrive.
Register Here!
Topics include:
– The Academy for Learning and Exchange (ALEX);
– Providers eAcademy;
– Endorsed Business Partners;
– Public policy initiatives and The Caring Force; and
– Ways to stay connected.
Register today and tell us what you want to know about your Council benefits.

Presented by:
Providers’ Council Staff

Pricing
Free for members!
If you are not a Provider member but are curious to learn more about the opportunity, please email education@providers.org if you would like to attend this session,

Confirmation Policy: We only send confirmations via email. Please email education@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Conducting Effective Internal Investigations
2024-11-21 09:30 - 15:00 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
Date and Time: November 21; 9:30 a.m. to 3:00 p.m.
Location: Providers’ Council office (100 Crossing Blvd. Suite 100, Framingham, MA 01702
Join seasoned expert investigator Jean Haertl, CEO of Safety and Respect at Work, for an intensive, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations.
Participants will learn how to effectively initiate and conduct internal workplace investigations into policy violations, including complaints of discriminatory harassment, retaliation, unprofessional conduct, workplace bullying and violence. While particularly relevant for human resources and legal staff, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor.
Intended Audience: Human Resources Individuals, Legal Staff, Supervisors and Managers
Register Here!

In this training, you will explore how to:
– Identify possible complaints relating to policy violations;
– Effectively respond to and communicate initial stages of investigation to complainants and witnesses;
– Conduct effective witness interviews – get to the truth with any witness;
– Learn how to take notes and draft and organize the final written investigation report; and
– Determine how best to communicate findings to leadership and witnesses.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 5 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Presented by: Jean Haertl, CEO, Safety and Respect at Work
If you have any questions, please contact Nina Walat at nwalat@providers.org or call 508.598.9679.

Pricing
Member price: $275
Non-member price: $375

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Provider Member Webinar: System Integration for Human Services
2024-11-20 12:00 - 13:00 | Online via Zoom
Date and Time: November 20; 12 p.m. to 1 p.m.
Location: Online via Zoom
Note that this event is hosted by AAFCPAs. Any questions regarding the session should be directed to Katie Belanger or Robyn Leet.
Join AAFCPAs’ Partner of Business Process, Robyn Leet, along with guests Adam Shuster from Incompass Human Services and AAFCPAs’ Audit Partner Katie Belanger, CPA for a one-hour conversation on overcoming common system integration challenges in health and human services organizations. Learn ways to integrate billing and ERP systems with accounting and GL systems and how to simplify state and federal reporting requirements. Speakers will cover system integrations, grant and contract management, cost center allocations, budgeting, monitoring, and reporting.
Register Here!

Key Topics Include:
– Integration Strategies: Learn how to align your billing and EMR systems, like Epic, with your accounting and GL systems for better data management.
– Accounting and Reporting: Get tips on improving accounting and reporting, even when managing multiple programs and technologies.
– Compliance Simplified: Learn how to handle state and federal reporting with the right cost center coding and reporting techniques.

Presented by: Robyn Leet, Business Process Assessments & Attestations – AAFCPAs
Katie Belanger, CPA, Partner – AAFCPAS
Adam Shuster, Chief Financial Officer – Incompass Human Services

Cost: Free

Free, Members-Only Webinar: The Relias-Guild DSP Survey Project - Leveraging Feedback to Strengthen Supervision
2024-11-19 10:00 - 11:00 | Online via Zoom
Date and Time: November 19: 10 a.m. to 11 a.m.
In 2023-24, The Guild for Human Services collaborated with Relias to replicate their national Direct Support Professional survey and benchmark the data. Join us for this webinar to discuss key findings, the resulting research report, and trends relevant to other providers.
This session includes an overview of the DSP survey data including satisfaction, demographics, career development, appreciation/recognition, and challenges. There will be a particular emphasis on data demonstrating supervisors’ key role in staff satisfaction and retention. Participants will learn about The Guild’s efforts to use evidence-based frameworks to strengthen supervision.
Intended Audience: Executive Leadership, Supervisors, and Professional Development Staff

Register Here!

At the end of this session, participants will be able to:
– Learn about The Guild’s partnership with Relias to replicate their national DSP survey.
– Reflect on key findings and trends in DSP feedback and satisfaction.
– Recognize the significance of frontline supervisors in the data and learn about The Guild’s efforts to strengthen supervision.
Presented by: Suzanne Henderson, The Guild for Human Services

Pricing:
Member price: Free
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Associate Member Webinar: Faith and Flexibility - Reasonable Accommodations of Religion and Disability in the Workplace
2024-11-19 08:00 - 09:30 | Online via Zoom
Date and Time: November 19; 8 a.m. to 9:30 a.m.
Location: Online via Zoom
Note that this event is hosted by the Hirsch Roberts Weinstein LLP. Any questions regarding the session should be directed to communications@hrwlawyers.com
Join HRW’s upcoming Roundtable, where they will discuss essential topics to help navigate reasonable accommodations in the workplace.
Register Here!

Key Topics Include:

Common religious accommodation issues faced by employers (vaccination exemptions, time off for religious holidays, dress code modifications, and prayer/proselytizing in the office).
Rights of employees with disabilities to work remotely as a reasonable accommodation.
Common employer mistakes that lead to liability, including the importance of engaging in an “interactive dialogue” before denying requests.
Guidelines on the extent of medical and religious documentation employers can require for accommodation requests.

Presented by: Hirsch Roberts Weinstein LLP

Free Lawyers Clearinghouse CORI Training: What Nonprofits Need to Know to Help Their Clients
2024-11-13 10:00 - 11:30 | Online via Zoom
Date and Time: November 13, 10:00-11:30 a.m.
Location: Online via Zoom
Note that this event is hosted by the Lawyers Clearinghouse. Any questions regarding the session should be directed to Crispin Birnbaum.
*Note: This training is not designed to help advise nonprofits on their hiring practices. It is solely focused on assisting clients with criminal records.*
This criminal records training is intended for nonprofits whose staff are involved with counseling or offering services in the community to individuals who may have criminal records. It will address the following:
– What exactly is a criminal record in Massachusetts? Who has the data? Who gets access to the data?
– How can a nonprofit help a client reduce the barriers posed by criminal records?
– What is the process to seal a CORI? Can I refer my client to free legal resources for sealing?
– What rights do individuals with a sealed CORI have when they are applying for a job? Housing?
– What is the process to expunge a charge on a CORI? Are there free legal resources?
– What are the concerns for an individual with a CORI who has an immigration issue?
Register Here!

Presenter: Crispin Birnbaum, Access to Justice Fellow

Pricing:
Members: Free
Non-members: Free

Connecticut Nonprofit Alliance Training: Enhancing the Client Experience Through a Customer Service Approach to Care
2024-11-08 09:30 - 11:30 | Online via Zoom
Date and Time: November 8, 9:30-11:30am
Location: Online via Zoom
Note that this event is hosted by the Connecticut Nonprofit Alliance. Any questions regarding the session should be directed to Allison Tichy.
Providing quality customer service is an integral part of the success of any business, but it is not often a focus in the nonprofit world. Developing a strong customer service culture requires commitment from leadership, as well as competent and engaged staff who are clear about their role in carrying out the agency mission and committed to ensuring a positive client experience.
This course will equip providers with the knowledge and skills to handle client grievances, de-escalate difficult situations, and manage conflict with colleagues. By mastering these skills, providers can cultivate program environments that foster empathy and deliver exceptional customer service.
Please register for this event by Thursday, October 31.
Register Here!

During this session, participants will:
– Gain tools to handle customer grievances and de-escalate difficult situations
– Understand how to manage conflict with colleagues
– Understand and be able to cultivate program environments that foster empathy and deliver exceptional customer service

Presenter: Nikita Joslyn, LMSW, The Connection’s Institute for Creative Practice

Pricing:
Member price: $75
Non-member price: N/A

Free, Members-Only Webinar: Powering Up Providers - Receive Funding for Solar Energy
2024-11-07 13:00 - 14:00 | Online via Zoom
Date and Time: November 7; 1 p.m. – 2 p.m.
Location: Online via Zoom
Cost is often one of the most significant barriers for organizations exploring solar energy, especially cash-constrained nonprofits that are already spending as much as 35% of their budget on overhead. Learn how to navigate the various funding opportunities available for your organization to reduce operating costs and further your sustainability goals with solar energy without breaking the bank.
We’ll explore state and federal grant opportunities for nonprofit service providers and review the many incentives available. Whether you’re just starting to explore solar energy or are ready to move forward, this webinar will equip you with the tools and knowledge needed to power up your facility sustainably and affordably.
Intended audience: Financial Staff, Facilities/Operations, Executive Teams

Register Here!

During this session, participants will:

– Attendees will understand the state and federal funding opportunities available to help them install solar.
– Attendees will understand the financial, operational and sustainability benefits of solar energy
– Attendees will know what next steps they can take to pursue solar energy for their organization

Presented by:
Madeleine Barr, VP of Outreach and Sales, Resonant Energy

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Provider Member Training: Understanding, Managing, and Treating Suicidal Behavior
2024-11-07 09:00 - 12:00 | Online via The Bridge Training Institute Platform
Date and Time: November 7, 9:00-12:00pm
Location: Online via The Bridge Training Institute Platform
Note that this event is hosted by The Bridge Training Institute. Any questions regarding the session should be directed to Barent Walsh.
The field of suicide prevention is evolving with important new empirically supported theories and interventions. This workshop will review major recent innovations including:
– Theories to explain suicide
– Safety plans to assist individuals in managing suicide urges
– Treatments to resolve or at least neutralize suicidality
This training will focus on the following learning objectives:
– To understand the entire spectrum of self-destructive behavior
– To be able to distinguish suicide from NSSI
– To be able to employ the ASAD in real world situations
– To understand and be able to use Stanley and Brown’s Safety Plan.
– To understand Joiner and Klonsky’s theories of suicide
– To be able to employ basic aspects of Jobes’ CAMS
– To understand how to use the Five Steps in addressing unhelpful, irrational thoughts that support self-destructive behavior.
Register Here!

Presenter: Barent Walsh, Ph.D.

This webinar offers 3 CEUs for LMHC, LMFT, and LADC.

Pricing:
Member price: $109
Non-member price: N/A

Free, Members-Only Webinar: Navigating Political Tensions - Psychological Safety and Dialogue in Election Times
2024-10-29 10:00 - 11:00 | Online via Zoom
Date and Time: October 29; 10 a.m. – 11 a.m.
Location: Online via Zoom
In a polarized political climate, workplaces can become arenas of tension and conflict. This session hosted by YW Boston provides practical tools and insights to help employees maintain psychological safety, emphasizing the importance of understanding the distinctions between debate, discussion and dialogue. This presentation will also offer an introduction to “The LARA Method,” a conversation tool designed to facilitate open and respectful dialogue, even on contentious topics. A Q&A segment will allow for further exploration and application of these concepts.
Intended audience: All levels of staff

Register Here!

During this session, participants will:

– Gain tools to maintain psychological safety during conversations in the workplace
– Understand the distinctions between debate, discussion and dialogue
– Understand and be able to utilize the LARA Method when discussing contentious topics

Presented by:
Eric Nguyen, Director of DEI Consulting and Training, YW Boston
Piper Slowinski, Organizational Development Senior Manager, YW Boston (DEI Consulting and Training Team)

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Certificate in Supervision Series - Fall 2024
2024-10-23 09:00 - 12:30 | Online via Zoom
Dates and Times: October 23 and 30; November 6, 13, 20, 26; 9 a.m. to 12:30 p.m.
Attendance at each session is mandatory for a certificate of completion.
Join the final offering of the Council’s most popular, six-session training series for 2024!
Being a supervisor is one of the most challenging roles in today’s workplace. Supervisors convey standards of excellence as the link between leadership and staff. When faced with greater expectations and increasing responsibilities, supervisors must be able to demonstrate effective management techniques. More than 600 supervisors have completed this popular series, which combines experienced trainers’ knowledge to address the challenges that supervisors face today.
Register Here!

Sessions:
– Session I: Communication and Leadership
– Session II: Performance Management
– Session III: Situational Leadership
– Session IV: Team Development
– Session V: Conflict Management
– Session VI: Decision Making
Attendance at all six sessions is required to receive the certificate of completion.

Presented by:

Jim Ognibene, Visioneer Consulting (Session I & II)
Comma Williams, Comma Williams Enterprises (Sessions III & IV)
Ginny Maglio, Optimum Development (Session V & VI)

Pricing
Member price: $700
Non-member price: $1,000

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Provider Member Training: Understanding and Treating the Complex Puzzle of Non-Suicidal Self-Injury
2024-10-17 09:00 - 12:00 | Online via The Bridge Training Institute Platform
Date and Time: October 17, 9:00am-12:00pm
Location: Online via The Bridge Training Institute Platform
Note that this event is hosted by The Bridge Training Institute. Any questions regarding the session should be directed to Barent Walsh.
One of the most challenging problems for clinicians and other professionals is dealing effectively with non-suicidal self-injury (NSSI). Of special concern is that self-injury has moved from clinical populations such as those served in hospitals and group homes to the general population including middle, high school and college students.
This presentation will focus on understanding, managing, and treating diverse forms of self-injury including arm and body cutting, self-inflicted burning, excoriation of wounds, and other more serious examples such as NSSI requiring medical attention and foreign body ingestion.
Self-injury will be distinguished from suicidal behavior in terms of a number of key characteristics but will also be discussed as a major risk factor for suicide attempts. The topic of social contagion of self-injury will also be addressed.
Following this presentation, participants will be able to:
– Differentiate self-injury from suicide, while also recognizing that ongoing self-injury is a risk factor for suicide attempts
– Review two steps in a stepped care approach in assessing, managing, and treating self-injury
– Understand, manage, and prevent social contagion of self-injury
– Discuss the topic of self-care in working with person who self-injure
Register Here!

Presenter: Barent Walsh, Ph.D.

This training offers 3 CEUs for LMHC, LMFT, and LADC.

Pricing:
Member: $109
Non-Member: N/A

Free, Members-Only Webinar: Empowering the ME in Team
2024-10-09 13:00 - 14:00 | Online via Zoom
Date and Time: October 9; 1 p.m. – 2 p.m.
Location: Online via Zoom
Burnout is a major concern within human services that effects each of us on some level. Conversely, job satisfaction can help to mitigate burnout and to increase motivation within the workplace. While working in human services is not a solitary activity and teamwork is paramount, the needs of each individual employee must be considered. The desire to create change propels many to the field of human services, and each individual brings a unique set of strengths, skills and potential.
By framing the definition of leadership as the actionable use of one’s abilities allows us to tap into the leader in each of us. Empowering ourselves and those with whom we work to personally embody leadership and effect proactive change can increase one’s sense of purpose, achievement, and job satisfaction.
Intended audience: All levels of staff from administration to middle management and DSP’s

Register Here!

After this session, participants will be able to:
– Identify the connection between burnout and job satisfaction in human services;
– Define leadership in terms of an individual’s strengths and actions; and
– Identify at least 3 personal strengths and 1 actionable step to create change in your workplace.

Presented by:
Kate Rosenkranz, LICSW, Community Clinical Coordinator NFI Massachusetts

Pricing
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Provider Member Webinar: What You Don't Know about ADHD in Women and Older Adults
2024-10-08 13:00 - 14:30 | Online via Conversations for Caring Platform
Date and Time: October 8, 1:00-2:30pm
Location: Online via Conversations for Caring Platform
Note that this event is hosted by Conversations for Caring. Any questions regarding the session should be directed to David W. Goodman.
The presentation will describe the evaluation of an adult with ADHD and associated disorders punctuated with patient vignettes for illustration. General concepts on differentiating ADHD from co-existing psychiatric comorbidities will be discussed. The clinical aspects of ADHD in women and older adults will be highlighted. The treatment options both psychosocial and pharmacologic will be described.
*You will need to create an account or log into your existing Conversations account to register for the training and will need to access that account for the live webinar.
Register Here!

Presenter: David W. Goodman, M.D., Assistant Professor of Psychiatry and Behavioral Sciences at the Johns Hopkins University School of Medicine and Clinical Associate Professor of Psychiatry and Behavioral Sciences at State University of New York.

This webinar offers 1.5 CEU credits for NASW, LICSW, LDAC, LMHC, and Nursing.

Pricing:
Member price: $25
Non-member price: $25
*Multi-seat discounts available

Free, Members-Only Webinar: Federal Funding Blueprint - Finding and Managing Federal Grants in a Changing Environment
2024-10-01 13:00 - 14:00
Date and Time: October 1; 1 p.m. – 2 p.m.
Location: Online via Zoom
If your organization is planning to apply for one of the tens of thousands of major grants the federal government will award in the coming year, you need to know about the many changes that have already been or will be made in the next few months. Join us for an engaging webinar where we will discuss recent changes to SAM.gov and Grants.gov, best practices in grants management, and imminent changes to single audits, indirect rates and more.
Intended audience: Organizations new to the world of federal grants; those looking for best practices in federal awards management; and current grantees interested in federal grant reforms.
Register Here!

During this session, participants will:

– Illustrate how to search and apply for federal grants on the Grants.gov website after recent changes.
– Summarize the Uniform Guidance that governs federal grants and identify best practices and pitfalls.
– Learn about imminent changes to federal grants management, including single audits and indirect rates.

Presented by:
Derek Dreher, Government Funding Dept. Leader, Your Part-Time Controller
Harriet “Hatsy” Cutshall, Director, Your Part-Time Controller

Free, Members-Only Webinar: The Supplier Diversity Program (SDP) for Health and Human Service Providers
2024-09-26 10:30 - 11:30 | Online via Zoom
Date and Time: September 26; 10:30 a.m. – 11:30 a.m.
Location: Online via Zoom
The Commonwealth’s Supplier Diversity Office (SDO) fosters business relationships between state contractors and minority-, women-, veteran-, disability-, and LGBT-owned businesses. Purchase of service providers on state contracts are required to develop partnerships with certified diverse vendors.
To ensure that health and human service contractors achieve this goal, the Commonwealth’s contracts for Purchase of Service (POS) require providers to submit an “SDP Plan Form for Purchase of Service” with their Uniform Financial Report (UFR).
Register Here!

Presented by the SDO in partnership with the Providers’ Council, the webinar will cover:
– Recent changes with the SDO
– Updates on the Supplier Diversity Program (SDP) for POS providers
– SDP reporting requirements for providers
– How to identify SDP partners for your organization
– Minority and Women Nonprofit Organization certifications available from the SDO

Presented by:
Katherine Thomas, SDO Training Director (Katherine.L.Thomas@mass.gov.)

Associate Member Webinar: Prepare for Significant Changes to OMB's Uniform Guidance
2024-09-25 13:00 - 14:00 | Online via Zoom
Date and Time: September 25, 1:00pm to 2:00pm EST
Location: Online via Zoom
Note that this event is hosted by CLA. Any questions regarding the session should be directed to Geraldine Matias, events associate at CLA.
The Office of Management and Budget (OMB) updated and revised guidance for federal financial assistance, including revisions to 2 CFR Part 200 Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (the federal regulations surrounding single audits).
The changes are intended to strengthen and streamline administration of federal financial assistance and to help recipients of federal funding “focus more on the people they serve and to deliver results for their communities.”
Intended Audience: CEOs, CFOs, controllers, and others involved with grants management in nonprofit organizations.
Please register by September 24.
Register Here!

At the end of this session, you will be able to:
– Recall the upcoming changes to the Office of Management and Budget (OMB) updated and revised guidance for federal financial assistance
– Recognize how to update grants management policies and procedures in response to the changes

Presented by: Rebecca Field and Benjamin Aase, CLA

Pricing:
Member price: Free
Non-member price: Free

Success as a New Supervisor - Fall 2024
2024-09-24 09:00 - 12:30 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
Dates and Times: September 24 and October 8; 9 a.m. to 12:30 p.m.
Location:
– Session I: Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA 01702)
– Session II: Online via Zoom
Attendance at both sessions is mandatory for a certificate of completion.
Strong leaders take initiative, think strategically, empower others and set and carry out a vision. The supervisor, in particular, plays a key role in the success of any organization. Attendees will explore and define many of the competencies required of those who serve in the role of supervisor. This training is for current and newly promoted supervisors but is also helpful to those considering stepping up to a supervisory position.
This is a two-day, hybrid training. Both sessions will be from 9:00 a.m. – 12:30 p.m
Intended Audience: New and Upcoming Supervisors and Managers
Register Here!

In this training, participants will:
· Learn what skills are required of today’s leaders;
· Learn how leadership is different from management;
· Practice the core skills needed for new supervisors; and
· Understand how to increase staff engagement and competence.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

The above listed Standard program has been approved in accordance with the regulations of the Board of Registration of Social Workers, 258 CMR 31.00.
Multiple dates listed above means participants must attend all dates to receive the above noted credit.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 6 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Pricing
Member price: $180
Non-member price: $360

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Crisis Communications for Human Services - Why ‘No Comment’ Doesn’t Cut It
2024-09-19 13:00 - 14:00 | Online via Zoom
Date and Time: September 19; 1 p.m. – 2 p.m.
Location: Online via Zoom
Business leaders in most industries find themselves putting out small fires throughout the company on a daily or weekly basis. At nonprofit human services organizations, where people in complex and challenging jobs are providing face-to-face support to people with significant needs, one misstep or mistake can turn into an organizational crisis. The actions of a single employee can draw unwanted and often unwarranted scrutiny to your agency. With the news media quick to publish a first version for readers online, it is important to understand how and when to respond to minimize the damage to your organization’s reputation, which can affect both contracting and fundraising. In this webinar, we will discuss how and when to respond to media during a crisis and why simply saying “no comment” can do more harm than good.
Register Here!

During this session, participants will:
– Learn what a crisis communications plan is and why it is important to have one in place.
– Learn how to assemble a crisis management team and how to mobilize it.
– Gain an appreciation for how the news media works and how to leverage that knowledge to better position your organization.

Presented by:
David Ball, President & Founder, Ball Consulting Group

Diversity, Equity, Inclusion and Belonging (DEIB) Roundtable: Boosting Employee Retention through Career Advancement Programs
2024-09-19 10:00 - 11:00 | Online via Zoom
Date and Time: September 19; 10 a.m. to 11 a.m.
Location: Online via Zoom
Many organizations are dedicated to championing diversity, equity, inclusion, and belonging (DEIB) in ways that help staff develop and grow. Are there certain tools and strategies to improve BIPOC and Foreign-Born individuals’ career pathways that help with retention?
Learn from African Bridge Network (ABN) Consortium cohort 1 participants and Council members experience sharing into:
– Talent retention through career advancement initiatives
– Challenges and common obstacles encountered in employee advancement efforts
– Other strategies and best practices
Intended Audience: Human Resources, Supervisors, Managers, Recruiters, Leaders in the sector
Register Here!

Panelists:
– Emmanuel Owusu, African Bridge Network
– Imane Roussel, African Bridge Network
– Stacey Forrest, Thrive Support & Advocacy
– Michelle Donohue, Advocates/HMEA

Pricing:
Member price: Free
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Provider Member Webinar: The Ripple Effects of Poverty on Aging and Vulnerable Communities
2024-09-10 13:00 - 14:30 | Online via Conversations for Caring Platform
Date and Time: September 10, 1:00-2:30pm
Location: Online via Conversations for Caring Platform
Note that this event is hosted by Conversations for Caring. Any questions regarding the session should be directed to Margarita Alegría.
This course will explore the mental health disparities among diverse populations, including those affected by poverty and aging. Attendees will have the opportunity to better understand the intersection of poverty, mental health, and aging particularly in view of the unique challenges faced by members of our most vulnerable communities.
*You will need to create an account or log into your existing Conversations account to register for the training and will need to access that account for the live webinar.
Register Here!

Presenter: Dr. Margarita Alegría, PhD, Massachusetts General Hospital

This webinar offers 1.5 CEUs for LICSW, LDAC, LMHC, and Nursing.

Pricing:
Member price: $25
Non-member price: $25
*Discounts available for registration of 10+ attendees

Human Resources and Training Leaders Roundtable Calls
2024-09-05 10:00 - 11:00 | Online via Zoom
Our free, members-only human resources and training leaders online roundtables provide a chance for collaboration among HR professionals across the human services sector. Originally created to support HR professionals during the COVID-19 pandemic, this online roundtable continues to convene once a month and offers a space for HR professionals in human services to network, share ideas and best practices, and navigate challenges.
Register Here!

This roundtable series includes:
1st Thursday of the month, 10 – 11 a.m.: An open discussion where roundtable attendees bring agenda items, resources, and questions to the larger group. Each month centers around a broad theme (i.e. recruitment; retention; professional development; compliance trainings; and employee handbooks).
Ongoing: An associated listserv for attendees to post questions in-between our scheduled meeting times.

Interested in receiving meeting updates and correspondence for this roundtable series? Please fill out the form below! Note: this series is open exclusively to Provider members.

Provider Member Webinar: Providing LGBTQ Affirmative and Inclusive Services in Healthcare Settings
2024-08-21 13:00 - 14:30 | Online via Conversations for Caring Platform
Date and Time: August 21, 1:00-2:30pm
Location: Online via Conversations for Caring Platform
Note that this event is hosted by Conversations for Caring. Any questions regarding the session should be directed to Phil McCabe.
In this presentation Phil McCabe will detail essential terminology and provide a basis for understanding the challenges faced by the LGBTQ community when navigating our current healthcare system. The course is relevant for providers who serve older populations as well as youth.
Providers need to understand the complexity of sexual identity and gender expression in working with LGBTQ individuals. Social and cultural variables, mental health, trauma and substance use, in addition to specific risk behaviors can create barriers to the effectiveness of prevention messages and treatment interventions in helping clients to enact behavior changes. In this webinar, providers will learn how to better serve their clients.
*You will need to create an account or log into your existing Conversations account to register for the training and will need to access that account for the live webinar.
Register Here!

Presenter: Phil McCabe, School of Public Health Workforce Development, Rutgers University

This webinar offers 1.5 CEU credits for NASW, LICSW, LMHC, LADC, and Nursing.

Pricing:
Member price: $25
Non-member price: $25
*Discounts available for registration of 10+ attendees

Associate Member Webinar: Technology Solutions and Selections - Where to Start for Nonprofits
2024-08-15 14:00 - 15:00 | Online via Zoom
Date and Time: August 15, 2:00pm to 3:00pm EST
Location: Online via Zoom
Note that this event is hosted by CLA. Any questions regarding the session should be directed to Jenny Carlson, events senior at CLA.
Unsure if your nonprofit is on the right tech stack? Feel as though your data isn’t working for you? We invite you to discover how to get more out of your current software solutions.
Our team will provide advice on whether it’s time for a change, if you can continue to use your existing systems, or if a broader look at your overall technology and data environment is in order.
Join us to learn how to evaluate your situation, prioritize where to put your resources, and navigate the system selection process with ease. We look forward to helping you make your tech and data work for you!
Intended Audience: Accountants and financial professionals in the nonprofit industry.
Please register by August 14.
Register Here!

At the end of this session, you will be able to:
– Identify the need for a technology change and evaluate and prioritize your options
– Recognize how to make more out of what you have, and how to manage a selection and implementation process
– Recall the credible frameworks for how to advocate for technology and data modernization in your organization

Presented by: Benjamin Aase, Mitchell Turnbow, Bart Hawley, and Teresa Kalinowsky, CLA

Pricing:
Member price: Free
Non-member price: Free

Endorsed Business Member Webinar: Neurodiversity in the Workplace
2024-08-13 11:30 - 12:30 | Online via Zoom
Date and Time: August 13, 11:30am to 12:30pm
Location: Online via Zoom
Note that this event is hosted by USI/Rethink Care. Any questions regarding the session should be directed to Dr. Angela Nelson or Sharon Anderson.
Empower all employees to reach their full potential-supporting neurodiversity in the workplace.
Topics to be discussed will include:
– What is Neurodiversity?
– How to support Parental Success, Personal Wellbeing & Professional Resilience.
– How to help your neurodivergent employees thrive.
This webinar offers SHRM credit.
Register Here!

Presented by: Dr. Angela Nelson and Sharon Anderson, Rethink Care

Pricing:
Member price: Free
Non-member price: Free

Free, Members-Only Webinar: FDIC Insurance - How to Protect Your Business or Nonprofit's Valued Funds
2024-08-08 13:00 - 14:00 | Online via Zoom
Dates and Times: August 8; 1 p.m. – 2 p.m.
Location: Online via Zoom
Are you looking for ways to protect your organization’s cash position? Perhaps the constantly changing banking landscape in the greater Boston area has left you feeling confused. Please join us on August 8th to learn more on how you can ensure your organization’s funds are safe and secure through the FDIC. Learn about the Massachusetts’s based organization, DIF, as well as other insurance programs such as IntraFi. We look forward to seeing you there!
Register Here!

During this session, participants will:

Gain a comprehensive knowledge on what FDIC insurance is and how it can protect their organization.
Learn about local and national FDIC insurance programs and how they can take advantage of such offerings.

Presented by:
Joe Morse, Vice President – Specialized Deposit Group, Hingham Institution for Savings

National Council Hosted Event: Nonpartisan Voter Engagement “How To” for Nonprofits
2024-07-30 15:00 - 16:00 | Online via Zoom
Date and Time: July 30, 3 p.m. to 4 p.m.
Location: Online via Zoom
Note that this event is hosted by the National Council of Nonprofits, any questions regarding the session should be directed to
The National Council of Nonprofits and Nonprofit VOTE published the Nonprofit Voter Engagement Guide on July 15 to share proven practices and remove the guesswork on what it means to do voter engagement and remain strictly nonpartisan.
Voting is not something we can take for granted. It’s vital for nonprofits to get involved in voter registration, education, and engagement. Join this national webinar on July 30 from 3:00 pm to 3:45 pm Eastern to explore the Guide and learn why and how nonprofits should do nonpartisan voter engagement between now and Election Day.
Register Here!

Find out how easy it is to register eligible voters, share reliable information on polling places and voting, and engage with candidates in a nonpartisan way.
Nonprofits are trusted sources of nonpartisan resources. In this 45-minute webinar, you’ll get an in-depth look at the new Nonprofit Voter Engagement Guide and hear from NCN and Nonprofit VOTE about why we created this Guide to help nonprofits navigate election activities while remaining nonpartisan.
Speakers:

Tiffany Gourley Carter, Policy Counsel, National Council of Nonprofits
Gwen Stembridge, Training and Partnerships Coordinator, Nonprofit VOTE

Free, Members-Only Webinar: MassDevelopment - Your Financing Partner
2024-07-30 13:00 - 14:00 | Online via Zoom
Date and Time: July 30, 1 p.m. to 2 p.m.
Location: Online via Zoom
Want to learn what resources might be available when planning your next capital expenditure project for real estate and equipment? Let MassDevelopment’s staff help. Our organization is here to help your organization succeed. MassDevelopment’s staff looks forward to reviewing available financing programs, services, and resources to help your organization access lower-cost capital, leverage needed debt to fill gaps in financing and inject more equity into the next project.
In this webinar, MassDevelopment will review tax-exempt bond financing for 501(c)(3) organizations, and discuss what steps are required to issue a tax-exempt bond. MassDevelopment will also review some recent bond transactions, where different products from the Agency were used to address lending risk, leverage debt, bridge pledges and solve financing issues. These bonds can be financed through your current existing bank relationship, with some help from MassDevelopment’s staff.
Intended Audience: CEO, Executive Directors, CFOs, COOs, Treasurers, Business Managers, Finance Staff Members, Board Members
Register Here!
Note: This session is not being offered as a certificate program, but for informational purposes to benefit the members of the Providers’ Council.

During this webinar, attendees:
– Will better understand MassDevelopment 501(c)(3) Tax-Exempt Bond Financing to reduce interest costs associated with new capital expenditure projects and/or to restructure debt.
– Will hear how financing can be leveraged to reduce lending risk, inject equity into projects, and enhance an organization’s debt structure to offset current rising interest rates.
– Will hear about a variety of financing tools used for real estate projects to enhance project financings and provide development solutions.

Presented by: Joseph Grivers, Rob Anderson, Robert G. Seega and Frank Canning, MassDevelopment

Pricing:
Member price: Free
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Success as a New Supervisor - Summer 2024
2024-07-30 09:00 - 12:30 | Providers’ Council, 100 Crossing Blvd., Suite 100, Framingham, MA, 01702, United States
Dates and Times: July 30 and August 6; 9 a.m. to 12:30 p.m.
Location:
– Session I: Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA 01702)
– Session II: Online via Zoom
Attendance at both sessions is mandatory for a certificate of completion.
Strong leaders take initiative, think strategically, empower others and set and carry out a vision. The supervisor, in particular, plays a key role in the success of any organization. Attendees will explore and define many of the competencies required of those who serve in the role of supervisor. This training is for current and newly promoted supervisors but is also helpful to those considering stepping up to a supervisory position.
This is a two-day, hybrid training. Both sessions will be from 9:00 a.m. – 12:30 p.m
Intended Audience: New and Upcoming Supervisors and Managers
Register Here!

In this training, participants will:
· Learn what skills are required of today’s leaders;
· Learn how leadership is different from management;
· Practice the core skills needed for new supervisors; and
· Understand how to increase staff engagement and competence.

Presented by:
About Jim Ognibene, M.Ed:
Jim is a People Enabler, Workshop Leader, Career Coach, Facilitator, Learning Catalyst, and Consultant. His passion is helping both individuals and organizations set and reach personal and professional goals. Jim has been deeply immersed in the field of Organizational and Talent Development for over two decades. He and his team have designed leadership development, team building, change management and team building facilitations while Jim has personally delivered over 1,300 professional development workshops. Jim loves being a part of the Providers’ Council community. He enjoys being in a training room (actual or virtual) with so many kind, thoughtful caregivers. Jim says, “Leading workshops with Providers’ Council members and friends is rewarding knowing I am enabling those who are enabling others; that is a good feeling.” Jim has one goal, to help you be your best! Jim has a Bachelor of Science in Business Administration, Marketing from George Mason University, Virginia and a Master of Education in Instructional Design from the University of Massachusetts, Boston.

The above listed Standard program has been approved in accordance with the regulations of the Board of Registration of Social Workers, 258 CMR 31.00.
Multiple dates listed above means participants must attend all dates to receive the above noted credit.

The Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.
This program is valid for 6 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.

Pricing
Member price: $180
Non-member price: $360

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Certificate in Supervision Series - Summer 2024
2024-07-24 09:00 - 12:30 | Online via Zoom
Dates and Times: July 24, 31, and August 7, 14, 21 & 28; 9 a.m. to 12:30 p.m.
Attendance at each session is mandatory for a certificate of completion.
Start your year right with the Council’s most popular, six-session training series!
Being a supervisor is one of the most challenging roles in today’s workplace. Supervisors convey standards of excellence as the link between leadership and staff. When faced with greater expectations and increasing responsibilities, supervisors must be able to demonstrate effective management techniques. More than 600 supervisors have completed this popular series, which combines experienced trainers’ knowledge to address the challenges that supervisors face today.
Register Here!

Sessions:
– Session I: Communication and Leadership
– Session II: Performance Management
– Session III: Conflict Management
– Session IV: Group Planning and Decision-Making
– Session V: Situational Leadership
– Session VI: Team Building
Attendance at all six sessions is required to receive the certificate of completion.

Presented by:

Jim Ognibene, Visioneer Consulting (Session I & II)
Ginny Maglio, Optimum Development (Sessions III & IV)
Comma Williams, Comma Williams Enterprises (Session V & VI)

Pricing
Member price: $700
Non-member price: $1,000

Cancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.
Confirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.
