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DTSTART;TZID=America/New_York:20260929T130000
DTEND;TZID=America/New_York:20260929T140000
DTSTAMP:20260917T185751
CREATED:20260819T162346Z
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UID:10719-1790686800-1790690400@providers.org
SUMMARY:Free\, Members-Only Webinar: When Everything Feels Urgent - Rethinking Work and Decisions
DESCRIPTION:Date and Time: September 29; 1 p.m. – 2 p.m. \nLocation: Online via Zoom \nIntended Audience: Executive Leadership\, Human Resources Staff \nLearning Track: Leadership & Organizational Development \nHuman service organizations often operate in a constant state of urgency\, but the challenge is not just workload—it is how work is structured and how decisions are made. This session explores how unclear roles\, inefficient workflows\, and concentrated decision-making create strain and slow progress. Participants will gain practical strategies to clarify responsibilities\, improve how work flows\, and distribute decision-making more effectively\, leading to stronger alignment\, increased capacity\, and more sustainable service delivery. \nRegister Here! \n  \nAt the end of this session\, participants will be able to: \n– Identify how unclear roles\, inefficient workflows\, and concentrated decision-making contribute to urgency and strain within their organization. \n– Assess where work and decision-making are misaligned in their current structure using a practical reflection framework. \n– Apply at least one strategy to clarify responsibilities\, improve workflow\, or distribute decision-making more effectively within their team or organization. \n  \nPresented by: \nJennifer Ray\, Chief Operating Officer\, Roman Music Therapy Services \n  \nCost: \nFree for members \n  \nConfirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.\nAccommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar\, workshop or training event. Please indicate the specific type of service being requested.
URL:https://providers.org/trainings/free-members-only-webinar-when-everything-feels-urgent-rethinking-work-and-decisions/
LOCATION:Online via Zoom
CATEGORIES:Free,Leadership & Organizational Development,Members Only,Webinar
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DTSTART;TZID=America/New_York:20261117T093000
DTEND;TZID=America/New_York:20261117T150000
DTSTAMP:20260917T185751
CREATED:20260824T154604Z
LAST-MODIFIED:20260824T162949Z
UID:10729-1794907800-1794927600@providers.org
SUMMARY:Conducting Effective Internal Investigations
DESCRIPTION:Date and Time: November 17; 9:30 a.m. to 3:00 p.m. \nLocation: Providers’ Council office (100 Crossing Blvd. Suite 100\, Framingham\, MA 01702 \nIntended Audience: Human Resources\, Quality Assurance and Compliance Staff\, Legal Staff \nLearning Track: Leadership & Organizational Development\, Workforce Development & Staff Engagement \nJoin seasoned expert investigator Jean Haertl\, CEO of Safety and Respect at Work\, for an intensive\, one-day interactive training session designed to provide you with a thorough grounding in conducting workplace investigations. \nParticipants will learn how to effectively initiate and conduct internal workplace investigations into policy violations\, including complaints of discriminatory harassment\, retaliation\, unprofessional conduct\, workplace bullying and violence. While particularly relevant for human resources and legal staff\, supervisors in all departments can benefit from the information and techniques presented in this training. Participants will conduct an investigation and receive individual feedback from the instructor. \nThis session is approved for 5 PDCs through SHRM.  \nRegister Here! \n  \nIn this training\, you will explore how to: \n– Identify possible complaints relating to policy violations; \n– Effectively respond to and communicate initial stages of investigation to complainants and witnesses; \n– Conduct effective witness interviews – get to the truth with any witness; \n– Learn how to take notes and draft and organize the final written investigation report; and \n– Determine how best to communicate findings to leadership and witnesses. \n  \nPresented by:  \nJean Haertl\, CEO\, Safety and Respect at Work \n  \nPricing: \nMember price: $300\nNon-member price: $500 \n  \nCancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event. \nConfirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email. \nAccommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar\, workshop or training event. Please indicate the specific type of service being requested.
URL:https://providers.org/trainings/10729/
LOCATION:Online via Zoom
CATEGORIES:In-Person,Leadership & Organizational Development,Training,Workforce Development & Staff Engagement
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