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DTSTART;TZID=America/New_York:20240611T093000
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DTSTAMP:20261029T120758
CREATED:20240425T174239Z
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UID:6401-1718098200-1718110800@providers.org
SUMMARY:Cross-Cultural Communication
DESCRIPTION:Date and Time: June 11\, 9:30 a.m. to 1 p.m. \nLocation: Providers’ Council (100 Crossing Blvd. Suite 100\, Framingham\, MA 01702) \nParticipants will have an opportunity to reflect on their own cultural values and norms\, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model are presented as tools for improving effective communication across cultural differences. The session includes group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools. \nIntended Audience: All levels of staff \nRegister Here! \n  \nAt the end of this session\, participants will be able to: \n– Discuss their own cultural attitudes towards health\, medical care\, education\, family\, privacy and authority; \n– Identify how their cultural attitudes and beliefs can help or hinder their effectiveness working cross-culturally; \n– Identify personal strengths in cross-cultural communication and actions for development; and \n– Identify and apply strategies for most effectively educating and negotiating behavior change with clients/people from a cultural experience different from their own. \nPresented by: Comma Williams\, Comma Williams Enterprises \n  \nThis program is approved for 3 PDCs through SHRM. \nThe Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. \nPending approval\, this program is valid for 3 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification\, please visit www.shrmcertification.org. \n  \n  \n  \nPricing:  \nMember price: $90\nNon-member price: $200 \n  \nCancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event.\nConfirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email.\nAccommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar\, workshop or training event. Please indicate the specific type of service being requested.
URL:https://providers.org/trainings/cross-cultural-communication/
LOCATION:Providers’ Council\, 100 Crossing Blvd.\, Suite 100\, Framingham\, MA\, 01702\, United States
CATEGORIES:In-Person
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DTSTART;TZID=America/New_York:20240627T093000
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DTSTAMP:20261029T120758
CREATED:20240502T200314Z
LAST-MODIFIED:20240513T191115Z
UID:6402-1719480600-1719493200@providers.org
SUMMARY:Got Conflict? Deal with Conflict Effectively: Tools for Your Toolbox
DESCRIPTION:Date and Time: June 27\, 9:30 a.m. to 1 p.m. \nLocation: Providers’ Council (100 Crossing Blvd. Suite 100\, Framingham\, MA 01702) \nAre you looking for tools to manage conflict better? Are tension and stress decreasing your ability to handle problematic situations in your organization or group? This interactive training will help you to polish your skills at handling conflict effectively and will add some new tools for positive conflict engagement. \nIn this training\, we will debunk myths about conflict\, examine different styles of responding to conflict and identify points of conflict escalation\, as well as strategies for de-escalation. This session is an opportunity to build in-house capacity to address costly and disruptive workplace conflict more effectively\, and to provide managers\, senior management\, project leaders and staff at all levels the opportunity to develop the skills needed to enhance high-performing teams. \nIntended Audience: All levels of staff. \nRegister Here! \n  \nAt this training\, you will discover how to: \n– Identify 5 different styles of responding to conflict. \n– Learn points of conflict escalation and strategies for de-escalation. \n– Debunk common myths of conflict. \n– Utilize intervention and prevention strategies. \n– Maintain neutrality and deal with bias. \n– Foster collaborative problem solving. \nPresented by: \nCommunity Dispute Settlement Center \n  \nThis program is approved for 3 PDCs through SHRM. \nThe Providers’ Council is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. \nPending approval\, this program is valid for 3 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification\, please visit www.shrmcertification.org. \n  \n \nPricing: \nMember Price: $90 \nNon Member Price: $200 \n  \nCancellation Policy: Reimbursement only for cancellations received at least 5 business days before the event. \nConfirmation Policy: We only send confirmations via email. Please email Nina Walat at nwalat@providers.org or 508.598.9679 if you do not receive a confirmation email. \nAccommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar\, workshop or training event. Please indicate the specific type of service being requested.
URL:https://providers.org/trainings/got-conflict/
LOCATION:Providers’ Council\, 100 Crossing Blvd.\, Suite 100\, Framingham\, MA\, 01702\, United States
CATEGORIES:In-Person
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