Providers' Council

Free, Members-Only Webinar: Managing a Diverse Team
2025-02-25 10:00 - 11:00 (America/New_York) | Online via Zoom
Date and Time: February 25; 10 a.m. – 11 a.m.
Location: Online via Zoom
Join this webinar to learn about the critical skills and strategies required to manage diverse teams effectively. Attendees will learn how to leverage the strengths of team diversity, address common challenges and create an inclusive environment that promotes collaboration and innovation.
The session will provide practical tools and techniques for improving communication, resolving conflicts, and enhancing team dynamics.
Intended audience: Supervisors, Managers, Leadership

Register Here!

After this session, participants will:
– Understand the key components of managing a diverse team and the benefits of diversity in the workplace;
– Develop strategies to enhance communication and collaboration within diverse teams;
– Learn techniques to address and resolve missteps and conflicts arising from diversity-related issues.

Presented by:
Stephen OseiBonsu, Director of Diversity, Equity, Inclusion, and Belonging (DEI&B), Open Sky Community Services

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-02-28 10:00 - 11:00 | Online via Zoom
Date and Time: February 28; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Can’t make it to this session? Sign up for our April or June webinars to learn more about the SUN Program!

2025 Legislative Agenda Webinar
2025-03-10 14:00 - 15:00 | Online via Zoom
Date and Time: March 10; 2 p.m. – 3 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including Direct Support Professionals, Supervisors, Managers, Leadership
Join The Caring Force to walk through our legislative priorities for 2025, A student loan repayment program for human services workers and A livable wage for private, community-based nonprofit human services workers. The webinar will start with the history and data behind these bills, the impact they would have on the human services sector, and educate attendees on how take action to help turn these bills into law.
Attendees will gain practical tools to engage with legislators, amplify their voices, and make a difference in the human services sector.
If you would like to attend this webinar in Spanish, please register for our session on March 11 here. If you would like to request this webinar in French, email Isabella A. Lee.

Register Here!

After this session, participants will:
– Understand The Caring Force’s 2025 Legislative Agenda;
– Develop strategies of effective advocacy to enhance communication with legislators and decision-makers; and
– Learn how to stay connected and build support for the development of human services policies through The Caring Force.

Presented by:
Isabella A. Lee, Project Manager of The Caring Force

Caroline O’Neill, Public Policy and Communications Manager at the Providers’ Council
The Caring Force, the grassroots advocacy initiative of the Providers’ Council, empowers supporters of the human services sector to drive meaningful change. Our mission is to create a stronger Massachusetts—one that protects our most vulnerable neighbors while ensuring human services workers receive the pay, recognition, and respect they deserve.

Pricing:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Caroline O’Neill if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Seminario web de la Agenda Legislativa de 2025 por The Caring Force
2025-03-11 14:00 - 15:00 | Online via Zoom
Fecha y hora: 11 de marzo; 2 p.m. – 3 p.m.
Ubicación: En línea por Zoom
Público objectivo: Todos (profesionales de apoyo directo, supervisores, gerentes y líderes)
Únete a The Caring Force para conocer nuestras prioridades legislativas para 2025: un programa de reembolso de préstamos estudiantiles para trabajadores de servicios humanos y un salario digno para los trabajadores de organizaciones comunitarias sin fines de lucro en el sector de servicios humanos. El seminario web comenzará con un repaso de la historia y los datos detrás de estos proyectos de ley, el impacto que tendrían en el sector de servicios humanos y cómo los participantes pueden actuar para ayudar a convertirlos en ley.
Los asistentes obtendrán herramientas prácticas para involucrarse con los legisladores, amplificar sus voces y generar un impacto positivo en el sector de servicios humanos.
Si quiere pedir este seminario web en francés, manda un correo a Isabella A. Lee.
Regístrate aquí!

Objetivos de aprendizaje:
– Comprender la agenda legislativa 2025 de The Caring Force;
– Desarrollar estrategias de incidencia efectiva para mejorar la comunicación con legisladores y tomadores de decisiones; y
– Aprender cómo mantenerse conectado y generar apoyo para el desarrollo de políticas de servicios humanos a través de The Caring Force.

Presentadores:

Isabella A. Lee, Gerente de Proyecto de The Caring Force

Caroline O’Neill, Gerente de Políticas Públicas y Comunicaciones en el Providers’ Council
The Caring Force, la iniciativa de defensa comunitaria del Providers’ Council, empodera a los defensores del sector de servicios humanos para generar un cambio significativo. Nuestra misión es construir un Massachusetts más fuerte—uno que proteja a nuestros vecinos más vulnerables mientras garantiza que los trabajadores de servicios humanos reciban el salario, el reconocimiento y el respeto que merecen.

Precio:
Gratis para miembros del Providers’ Council

Policía de confirmación: Solo mandamos confirmación por correo. Si no recibes un correo de confirmación, manda un correo a Isabella A. Lee.

Policía de adaptaciones: Haremos todo lo posible para alojar a la gente que necesita servicios de adaptación. Tenga en cuenta que las solicitudes de servicios se tienen que enviar al menos 14 dias antes del evento. Indique por favor el tipo de servicio que se solicita.

Free, Members-Only Webinar: Unemployment in 2025 and Beyond - Modernization, Fraud and Tax Rate Increases
2025-03-13 13:00 - 14:00 | Online via Zoom
Date and Time: March 13; 1:00 p.m. – 2:00 p.m.
Location: Online via Zoom
Intended Audience: Human Resources and Financial Leadership
Ensure your organization is informed about changing unemployment taxes!
Paul Scott, Vice President at UTMC, Providers’ Council Endorsed Business Partner, will update members regarding the ongoing modernization of the state unemployment portal that will go live in May 2025. Paul will review the steps that members must take to access the new system, to properly administer claims and to identify and limit fraudulent claims. In addition, the presentation will review the ongoing increases in unemployment taxes and the two methods of financing available to nonprofit organizations.
Register Here!

During this session, participants will:
– Learn about modernizing updates to the state unemployment portal in May 2025;
– Understand recent changes to unemployment taxes; and
– Gain knowledge of the two methods of financing available to nonprofit organizations.

Presented by:
Paul Scott, Vice President , Unemployment Tax Management Corporation (UTMC)

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

SUN Program Office Hours (Hosted by Resonant Energy)
2025-03-19 12:00 - 13:00 | Online via Zoom
Date and Time: March 19; 12 p.m. to 1 p.m.
Location: Online via Zoom
*Please note that this event is hosted by Resonant Energy. Any questions regarding the session should be directed to Sanne Wright.
Join this informal office hour session to learn more about the Solar Upgrading Nonprofits (SUN) Program! Developed in partnership between Resonant Energy and the Providers’ Council, the SUN Program supports human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. This program provides organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process. Join to learn more about bringing solar to your organization!
Zoom link: https://us02web.zoom.us/j/85303130055
Meeting ID: 853 0313 0055

To save this session to your calendar, click the “Add to Calendar” button below and select your preferred calendar.

Apply for the SUN Program here!

Presented by: Resonant Energy

Pricing: Free!

Free, Members-Only Webinar: Mastering Mission-Driven Marketing - Tools & Strategies For Human Services Leaders
2025-03-20 10:00 - 11:00 | Online via Zoom
Date and Time: March 20; 10:00 a.m. – 11:00 a.m.
Location: Online via Zoom
Intended Audience: Marketing and Communications Staff
While marketing traditionally hasn’t been an area of focus in the human services field, in 2025 it’s a function that is now being embraced more than ever. Because effective marketing of your agency actually does make a difference in the lives of people we serve. Shining a spotlight on your mission, sharing your work, and demonstrating your impact in the community opens doors for individuals, creates fundraising opportunities, and builds visibility for the workforce. The thing is, you don’t actually need a large marketing team to run impactful marketing strategies and campaigns.
Join Dan Esdale and Thomas Stirling, two accomplished human services marketing leaders, to explore how small marketing teams and non-marketers alike can drive staff recruitment, fundraising, and service delivery growth through storytelling, toolkits, and lead generation activities. This session offers practical tools – and yes, that includes generative AI – that will help you amplify your mission and grow your agency.
Register Here!

Presented by:
Dan Esdale is the Chief Marketing Officer at Incompass Human Services in Chelmsford, MA, where he oversees marketing, communications, and fundraising. With more than 20 years of marketing leadership experience across the public, private, and nonprofit sectors, he has overseen numerous strategic marketing initiatives from the rebrand of Incompass to the launch of the New England Human Services Collaborative. Dan previously served as the Chief Marketing Officer at Suffolk University and Director of Marketing at Harvard Kennedy School, and is currently the Chair of the Greater Lowell Chamber of Commerce.

Thomas Stirling is the Founder of an agency called Stirling Brandworks based in Winchester, MA and an accomplished marketing leader. He has worked with dozens of human services agency executives on a variety of marketing initiatives, ranging from branding to fundraising to website development. He also has experience managing global, national, and local brands across a wide range of industries. Thomas is dedicated to supporting nonprofit clients, serving on several local boards.

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

SUN Program Office Hours (Hosted by Resonant Energy)
2025-03-21 12:00 - 13:00
Date and Time: March 21; 12 p.m. to 1 p.m.
Location: Online via Zoom
*Please note that this event is hosted by Resonant Energy. Any questions regarding the session should be directed to Sanne Wright.
Join this informal office hour session to learn more about the Solar Upgrading Nonprofits (SUN) Program! Developed in partnership between Resonant Energy and the Providers’ Council, the SUN Program supports human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. This program provides organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process. Join to learn more about bringing solar to your organization!
Zoom link: https://us02web.zoom.us/j/87159277778
Meeting ID: 871 5927 7778

To save this session to your calendar, click the “Add to Calendar” button below and select your preferred calendar.

Apply for the SUN Program here!

Presented by: Resonant Energy

Pricing: Free!

Community Webinar: Social Justice in Social Work Practice - The Liberation Health Model of Practice
2025-03-24 18:30 - 20:00 | Online via Zoom
Date and Time: March 24; 6:30 to 8:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by Bridgewater State University. Any questions regarding the session should be directed to Carol Bonner.
COVID-19 has unmasked our current socio-political crisis; tensions have never been higher and social workers are on the frontlines. On a daily basis we witness the economic, racial and cultural oppression our clients are experiencing. While a commitment to antiracist and anti-oppressive practice is now a core competency of social work education, many clinical social workers may struggle to explore, discuss and intervene around the effects of systemic oppression with the individuals and families they work with. This presentation will introduce clinical social workers to the liberation health framework: a social justice-focused method of clinical practice which integrates analysis of cultural, social and political forces with traditional clinical models.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

During this session, participants will:
– Articulate an overview of the Liberation Health theoretical framework as applied to social justice focused clinical practice.
– Describe the Liberation Health assessment model of clinical social work practice.
– Identify the four key liberation health intervention methods of social work practice.

Presented by: Dr. Dawn Belkin-Martinez, MSW, PhD

Cost: Free

Info Session: Certificate in Nonprofit Human Services Management
2025-03-27 09:00 - 09:30 | Online via Zoom
Date and Time: March 27; 9:00am-9:30am
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– April 10; 2:00-2:30pm
– April 17; 11:00-11:30am
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Diversity, Equity, Inclusion and Belonging (DEIB) Roundtable: DEIB in a Changing Landscape
2025-03-27 10:00 - 11:00 | Online via Zoom
Date and Time: March 27; 10 a.m. to 11 a.m.
Location: Online via Zoom
Join the first DEIB Roundtable of 2025 with the DEIB Committee from Insource Services to better understand the recent executive orders (EOs) and how organizations should respond. Attendees will discuss the impact the EOs have had and how to best serve their communities moving forward.
Intended Audience: Human Resources, Supervisors, Managers, Leaders in the sector
Register Here!

Facilitated by: DEIB Committee, Insource Services
Shavon Andrews, Team Lead and Senior HR Consultant
Shavon is a passionate, dependable leader on the HR team, who uses her 20+ years of experience in Human Resources & Diversity, Equity, Inclusion, and Belonging (DEIB) work to help Insources clients achieve further success. Known for her action-oriented determination to build respectful relationships, Shavon supports multiple clients with their HR management needs. This includes policy development, staffing, HR compliance, performance management, employee relations, benefits program design and administration, and compensation. She is a frequent trainer and facilitator primarily focused on issues related to diversity, equity, and inclusion.
As a DEIB and racial equity facilitator and thought leader Shavon has experience partnering with government agencies, organizations, academic institutions, businesses, faith-based initiatives, and communities seeking to advance their mission by promoting DEIB values for the benefit and development of their workforce and communities served. Shavon prioritizes relationship-building and service to design effective strategies for integrating DEIB principles into organizational practices while ensuring that each process is tailored to every client’s unique brand, mission and goals. She is certified through the Society for Human Resource Management (SHRM-SCP) and the Senior Professionals in Human Resources. (SPHR)
Elizabeth Stasiowski, Team Lead and Finance Associate Director
As a Finance Associate Director and Financial Team Lead, Elizabeth uses her extensive experience to keep clients on track financially, up-to-date with regulatory requirements and compliance issues and looking forward to create long-term financial stability. Elizabeth is experienced in addressing boards of directors and making financial data accessible to a variety of stakeholders and decision-makers. Her background includes a strong understanding of grant management, Government Auditing Standards, OMB Circular A-133 compliance and UFR preparation; and she has developed budgeting and tracking tools and templates. She holds a Bachelor of Arts degree in romance language (Spanish) from Boston College and a Master of Social Work from Boston University. She has also earned certificates in accounting, public purchasing and nonprofit management and leadership.

Pricing:
Member price: Free
Non-member price: N/A

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Community Webinar: When Safety Isn’t an Option - Navigating Housing Resources for Survivors in MA
2025-03-27 19:30 - 21:00 | Online via Zoom
Date and Time: March 27; 7:30 to 9:00p.m.
Location: Online via Zoom
Please note that this webinar is hosted by NASW. Any questions regarding the session should be directed to chapter.naswma@socialworkers.org.
This session is approved for 1.5 CEUs for Social Work.
Register Here!

Presented by: Luray Fladd, LCSW, Program Coordinator, YWCA of Western Mass.

Cost:
– Free for NASW members
– $10 for non-NASW members

Free, Members-Only Webinar: Disability-Inclusive Language - Words and Why They Matter
2025-04-01 14:00 - 15:00 | Online via Zoom
Date and Time: April 1; 2:00 p.m. – 3:00 p.m.
Location: Online via Zoom
Intended Audience: All levels of staff including DSPs and Clinicians
Disability rights advocate Emily Muller joins the Providers’ Council for an informative webinar on how language influences perception, access, and the communication of identity. This session will cover the social versus medical models of disability, a brief overview of the American disability rights movement and issues relevant to accessibility today, and commonly asked questions about the terminology we use to describe disability. Join this session to learn how you can best serve the populations you work with!
Register Here!

Presented by: Emily Muller, Disability Rights Advocate

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-04-08 10:00 - 11:00 | Online via Zoom
Date and Time: April 8; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Can’t make it to this session? Sign up for our June webinar to learn more about the SUN Program!

Free Lawyers Clearinghouse Training: CORI - What Nonprofits Need to Know to Help Their Clients
2025-04-09 10:00 - 11:30 | Online via Zoom
Date and Time: April 9; 10:00-11:30 a.m.
Location: Online via Zoom
*Note: This training is hosted by Lawyers Clearinghouse. Any questions about the session should be directed to Crispin Birnbaum.
This training is not designed to help advise nonprofits on their hiring practices. It is solely focused on assisting clients with criminal records.*
This criminal records training is intended for nonprofits whose staff are involved with counseling or offering services in the community to individuals who may have criminal records. It will address the following:

What exactly is a criminal record in Massachusetts? Who has the data? Who gets access to the data?
How can a nonprofit help a client reduce the barriers posed by criminal records?
What is the process to seal a CORI? Can I refer my client to free legal resources for sealing?
What rights do individuals with a sealed CORI have when they are applying for a job? Housing?
What is the process to expunge a charge on a CORI? Are there free legal resources?
What are the concerns for an individual with a CORI who has an immigration issue?

Register Here!

Presenter: Crispin Birnbaum, Access to Justice Fellow

Cost: Free!

Info Session: Certificate in Nonprofit Human Services Management
2025-04-10 14:00 - 14:30 | Online via Zoom
Date and Time: April 10; 2:00pm-2:30pm
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– April 17; 11:00-11:30am
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Info Session: Certificate in Nonprofit Human Services Management
2025-04-17 11:00 - 11:30 | Online via Zoom
Date and Time: April 17; 11:00am-11:30am
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our other info sessions here!
– April 29; 12:00-12:30pm
– May 6; 2:00-2:30pm

Info Session: Certificate in Nonprofit Human Services Management
2025-04-29 12:00 - 12:30 | Online via Zoom
Date and Time: April 29; 12:00pm-12:30pm
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Can’t make it to this session? Check out our final info session here!
– May 6; 2:00-2:30pm

Know Before You Go: Get Ready to Rally
2025-05-01 13:00 - 14:00
Before we head to the State House for The Caring Force Rally on May 8, we’re hosting a one-hour webinar to make sure you feel informed, confident, and ready to advocate.
This webinar aims to equip participants with the knowledge and tools necessary to effectively advocate for important issues impacting human services workers at The Caring Force Rally at the State House on May 8.
During the webinar, you will:

Learn about the day of logistics getting to the State House.

Receive information about the bills we are advocating for.

Gain insight into the legislative process and how you can make an impact.
Have the opportunity to ask questions.

Webinar Details:
Date: Thursday, May 1
Time: 1 p.m.
Webinar link: RSVP here
The webinar will be recorded and is scheduled for 1 hour to ensure there is enough time for questions.
We believe that your voice is crucial in advocating for the rights and support of human services workers, and we are excited to have you join us for this important event.

Associate Member Hosted Webinar: AI for Immigrant Workforce Development
2025-05-02 12:00 - 13:15 | Online via Zoom
Date and Time: May 2; 12 p.m. – 1:15 p.m.
Location: Online via Zoom
**Please note this session is hosted by African Bridge Network. Any questions regarding the session should be directed to info@africanbn.org.
How can artificial intelligence (AI) be a game-changer for immigrant professionals and the organizations that serve them?
Join us for an engaging virtual reporting session as we unveil key findings from our first survey, opportunities to leverage AI-driven tools to advance immigrant workforce development.
This reporting session is part of ABN’s AI and Immigrant Workforce Development Project that aims to:
– Equip immigrants with AI tools for better job outcomes and career growth.
– Help organizations like yours deploy AI responsibly to improve efficiency.
– Address digital equity issues and support immigrant workforce development through systematic AI deployment.
Register Here!

Presented by:
Amanda Bergson-Shilcock, National Skills Coalition
Nicole Cutrufo, Doitwell

Tiffany Hsieh, JFFLabs

John Treadway, AI Technology Partners

Cost: Free

Info Session: Certificate in Nonprofit Human Services Management
2025-05-06 14:00 - 14:30 | Online via Zoom
Date and Time: May 6; 2:00pm-2:30pm
Location: Online via Zoom
Join the Providers’ Council and Suffolk University to learn more about the Certificate in Nonprofit Human Services Management Program!
Webinar attendees will have the opportunity to hear from representatives from the Moakley Center at Suffolk University, as well as a current student. There will be a Q&A portion at the end of this event. Register for one of the webinar dates below to learn more about this program!
Register Here!

Program description:
This year-long, graduate-level program is designed for mid-career human service professionals who seek to strengthen their management skills and learn in specialized, sector-specific classes with peers from other human service agencies.
The curriculum of the Certificate Program is designed to build skills and knowledge in these key areas so that students can immediately apply what they are learning in the classroom to their work in the field. In addition, the yearlong program offers students a unique opportunity to grow their network of peers and connects them with other human services managers and leaders to support the sharing of ideas.

For a full list of FAQs, please visit the Certificate in Nonprofit Human Service Management Program page here!

Community Webinar: Diversity, Equity, Inclusion & Accessibility (DEIA) Guidance
2025-05-12 11:00 - 12:00 | Online via Zoom
Date and Time: May 12; 11 a.m. – 12 p.m.
Location: Online via Zoom
**Please note that this session is hosted by the Attorney General’s Office. Any questions regarding the session should be directed to AGOcommunityengagement@mass.gov.
Please join Attorneys General Andrea Joy Campbell (MA), Kwame Raoul (IL), and Aaron Ford (NV) for an important Diversity, Equity, Inclusion & Accessibility (DEIA) Guidance Webinar.
This discussion will highlight the multistate DEIA guidance documents issued by the Attorneys General—tailored to the business, nonprofit, and educational sectors—and provide clarity and support for organizations in navigating these times.
The Attorneys General will:

Discuss the continued viability and legality of DEIA initiatives.
Address questions related to President Trump’s executive orders impacting DEIA efforts, and
Share insights into their ongoing work to protect and advance DEIA initiatives nationwide.

Register Here!

Presented by:
Andrea Joy Campbell, Attorney General of Massachusetts
Kwame Raoul, Attorney General of Illinois
Aaron Ford, Attorney General of Nevada

Cost:
Free

Provider Member Hosted Training: Free Mental Health First Aid Training
2025-05-16 09:00 - 17:00 | Northeast Arc, 1 Southside Road, Danvers, MA, 01923, United States
Date and Time: May 16; 9 a.m. – 5 p.m.
Location: In-person at Northeast Arc (1 Southside Road, Danvers, MA 01923)
**Please note that this session is hosted by Northeast Arc. Any questions regarding the session should be directed to Meredith Graf.
Learn skills to help adults, including those with disabilities, facing mental health crises.
Up to 40% of individuals with intellectual and developmental disabilities (IDD) have a co-occurring mental health condition, but less than 10% get proper care. Because of this, people with IDD suffer from increased suicidal ideation and mental distress to deadly encounters with police. Northeast Arc’s Mental Health First Aid training (MHFA) will provide training to help you better recognize and support people with IDD who have mental health conditions.
During the course, you will learn:
– Common signs and symptoms of mental health challenges
– Common signs and symptoms of substance use challenges
– How to interact with someone in crisis
– How to connect a person with help
Register Here!

Cost: Free!

Additional dates available: June 12, July 15, August 15, September 15

Associate Member Roundtable: Diversity, Equity, Inclusion & Legality - Navigating the Changing DEI Landscape
2025-05-20 08:00 - 09:30 | Online via Zoom
Date and Time: May 20; 8 a.m. – 9:30 a.m.
Location: Online via Zoom
**Please note this session is hosted by Hirsch Roberts Weinstein LLP. Any questions regarding the session should be directed to Ruby Ferro.
DEI efforts are central to many organizations, and now more than ever it is critical for businesses to think through how to approach this important work in light of recent changes to the legal and political landscape. Join us for a discussion including:
– What has and has not changed with respect to DEI initiatives in 2025
– Legal implications of phrases like “BIPOC and LGBTQ individuals are encouraged to apply” and “All women are invited to participate in a special mentoring program”
– How courts and federal agencies (like the EEOC and DOE) are currently interpreting DEI-related claims
– Practical guidance for maintaining policies and programs that promote a collaborative and respectful workplace
All employers are encouraged to join this session that will shed light on identifying risks and minimizing liabilities.
Register Here!

Presented by: Hirsch Roberts Weinstein LLP

Cost: Free

Associate Member Hosted Webinar: The Hidden Cost of Delayed Retirement - How Employers Can Mitigate Risks
2025-05-21 13:00 - 14:00 | Online via Zoom
Date and Time: May 21; 1 p.m. – 2 p.m.
Location: Online via Zoom
**Please note that this session is hosted by USI Insurance Services. Any questions regarding the session should be directed to Joe Lawler.
Join us for an insightful webinar where we explore the complexities of the current retirement landscape, trends across different generations and actionable strategies for employers to reduce costs and optimize retirement outcomes for their workforce.
Attendees are eligible for one professional development credit for SHRM-CP® or SHRM-SCP®.
Register Here!

Presented by:
Doug LaMendola, ERPA, QPA, USI Insurance Services
Anne Burkett, CEBS, PHR, SHRM-CP, USI Insurance Services

Cost:
Free

Free, Members-Only Webinar: Supporting Gender-Inclusive Staff
2025-05-22 13:00 - 14:00 | Online via Zoom
Date and Time: May 22; 1 p.m. – 2 p.m.
Location: Online via Zoom
Intended Audience: Human Resources, Supervisors and Managers, Executive Leadership
The struggle for transgender/non-binary rights is the nascent civil rights issue of our time. We will share some specific and actionable strategies around supporting gender-expansive staff in this work. Join BAMSI’s Diversity, Equity and Inclusion team to learn how the trans and non-binary rights movement has progressed as well as common challenges faced by gender-inclusive employees. We will articulate ways that various departments within BAMSI came together to provide support and develop policy, and how your organization can improve support for gender-inclusive employees.
Register Here!

During this session, participants will:
– Understand the progression of the trans rights movement and challenges it has faced and how that relates to human services.
– Create tangible ways to offer support in the agency.
– Generate pathways to organizational collaboration and creating supportive policies.

Presented by:
Felicia Heywood, Executive Vice President of Diversity, Equity and Inclusion, BAMSI
Sonia D’Alarcao, Vice President of Diversity, Equity and Inclusion, BAMSI

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.
Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.

Free, Members-Only Webinar: Neurodiversity in the Workplace
2025-05-27 13:00 - 14:00 | Online via Zoom
Date and Time: May 27; 1 p.m. – 2 p.m.
Location: Online via Zoom
Intended Audience: Supervisors and Managers, Human Resources, Executive Leadership
Neurodiverse employees are an asset to the workplace, and participants in this workshop will learn about practical ways to support their staff. During this session, we will provide a general overview of Neurodiversity – what it is and why it matters, before exploring tangible steps that any workplace can take to better support their employees.
ASL interpreting services will be provided at this event.
Register Here!

During this session, participants will:
– Gain a basic understanding about neurodiversity and the strengths/challenges that are commonly associated with people who are neurodiverse.
– Increase knowledge of how to support all staff, especially the neurodiverse.
– Learn realistic, actionable steps to take back that will increase accessibility in the workplace.

Presented by:
Elizabeth Ghinea-Dwelly, Senior Documentation Specialist, Advocates

Cost:
Free for members

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested. ASL interpreting services will be provided at this event.

Community Webinar: Co-occurring Disorders, Trauma and Addiction
2025-06-03 12:00 - 13:30 | Online via Zoom
Date and Time: June 3; 12 p.m. – 1:30 p.m.
Location: Online via Zoom
**Please note this session is hosted by NASW-MA. Any questions regarding the session should be directed to CMedinaAdames.naswma@socialworkers.org.
This training will introduce audience members to the basic principles of Trauma Informed Care (TIC), and how application of this approach can enhance collaboration between providers and individuals who use substances and struggle with mental health disorders. Audience members will also learn how TIC and harm reduction intersect, the role of stigma, and best practices for trauma-informed conflict management and de-escalation.
This session is accredited for 1.5 CEUs for Social Work.
Register Here!

Participants will:

Recall (Identify) the principles of Trauma Informed Care
Describe the symbiotic relationship between Harm Reduction and Trauma Informed Care
Summarize the need for a trauma informed approach when working with people who use substances and also struggle with mental health challenges
Discuss the role of stigma and how it affects the provider/patient relationship
Examine best practices for a trauma informed approach to conflict management and de-escalation

Presented by:
Tanagra M. Melgarejo, MSW was born and raised in Puerto Rico and is the proud daughter of Mexican and Cuban immigrants. She has over 20 years of experience in the fields of organizational and program development, evaluation, technical assistance, community organizing, and direct service with underserved/over-surveilled/stigmatized folks, particularly within Latinx communities. She currently works as the National Learning and Engagement Strategist for the National Harm Reduction Coalition. Her commitment and passion for harm reduction started out in Holyoke, Massachusetts in the 1990’s while she worked as Popular Education Director for a local HIV prevention program. Before moving to Oakland, she was working in Puerto Rico with women who are survivors of gender based violence, focusing her work and activism around economic/human rights of women. She holds an MSW from the University of Puerto Rico and was a lecturer for social work students at the University of Puerto Rico, Río Piedras campus and the University of Turabo. Finally, Tanagra identifies as an intersectional feminist who believes in decolonization as the way towards liberation.
Joe Pereira, LICSW, CAS is a licensed clinical social worker and addictions specialist who has been practicing for over 30 years. Joe was a co-founder of Outlook Associates of New England, a practice started to assist persons with anger control problems. He is currently in private practice in Arlington, MA offering individual and group therapy as well as training and consultation with a focus on anger management to adults and adolescents. Joe has given numerous trainings locally as well as nationally and internationally on the treatment of anger management problems as well as workplace conflict, chemical addictions and stress management. He was interviewed by The Wall Street Journal on the topic of working with people with anger control issues and has made an appearance on the Boston local news show “Chronicle” discussing”the topic of road rage. He also was involved with the Massachusetts Medical Society on developing a program for disruptive physicians. Joe has been a lecturer at the Boston University Graduate School of Social Work since 2013.

Cost: Free

Associate Member Webinar: Building Inclusive Workplaces - USI’s Partnership with Diversio
2025-06-03 13:00 - 14:00 | Online via Zoom
Date and Time: June 3; 1 p.m. – 2 p.m.
Location: Online via Zoom
**Please note that this session is hosted by USI Insurance Services. Any questions regarding the session should be directed to EmployeeBenefits@usi.com.
Join us for an insightful session exploring how USI’s comprehensive inclusion programs, powered by our strategic partnership with Diversio, is creating measurable impact in today’s evolving workplace. Learn practical approaches to developing inclusion initiatives that drive business results while authentically supporting diverse talent.
Register Here!

What You’ll learn:

The framework behind USI’s inclusion strategy
How to leverage Diversity as a driver of innovation
Practical strategies and thought leadership from Diversio on how to navigate today’s climate with confidence
Insights on how and why leading companies are staying the course with their Inclusion efforts
Real-world case studies of successful inclusion initiatives that improve retention and innovation

Presented by:
Katone Roberts, National Diversity & Inclusion Manager, USI Insurance Services
Anya Klimbovskaia, Co-Founder, Chief Operating Officer, Diversio

Free Webinar: Let's Illuminate Human Services - Understanding the Solar Upgrading Nonprofits (SUN) Program😎
2025-06-11 10:00 - 11:00 | Online via Zoom
Date and Time: June 11; 10:00a.m. to 11:00 a.m.
Location: Online via Zoom
Intended Audience: Financial Staff, Facilities/Operations, Executive Teams
The Providers’ Council is excited to partner with Resonant Energy to bring SUN to a cloudy day.
The Solar Upgrading Nonprofits (SUN) program will support nonprofit human service providers across Massachusetts as they explore solar as a means of reducing their operating costs and contributing to a clean environment for their constituents. Many organizations have expressed strong interest in solar but lack the internal capacity and expertise to pursue feasibility assessments and projects. This program bridges that gap by providing organizations free solar feasibility analyses as well as stipends to cover the staff-time invested in this process.
You can register for the webinar at the link below, and the program application can be found here.
Register Here!

This webinar will cover:
– The benefits of going solar and the financing options available to you
– What you need to get started on a solar feasibility analysis for your building
– How to apply for this unique program and get paid to explore solar

Presented by: Madeleine Barr, Rachel Gentile and Sanne Wright – Resonant Energy

Pricing:
Free

Confirmation Policy: We only send confirmations via email. Please email Nina Lamarre at nlamarre@providers.org if you do not receive a confirmation email.

Accommodation Policy: We will do our best to accommodate individuals needing services. Requests for accommodations need to be made at least 14 days prior to the scheduled webinar, workshop or training event. Please indicate the specific type of service being requested.
