Mastering Residential Program Management (RPM): Building Strong, Compliant, and Person-Centered Programs
This interactive, in-person training is designed for current and emerging leaders in residential services who are responsible for overseeing program operations, staff performance, and quality care. Delivered across two half-day sessions, this course walks participants through 13 essential topics that define effective Residential Program Management.
Participants will gain practical tools, real-world strategies, and leadership insights to strengthen program compliance, enhance staff accountability, and ensure high-quality, person-centered support for individuals served. Through guided discussion, case scenarios, and hands-on workbook activities, attendees will leave equipped to lead with confidence and consistency.
This webinar will take place in person at the Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA) on Thursdays August 20 to 27 from 9:00 a.m. to 12:30 p.m. To register for this session, please click here.
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