Convention Workshops

The Providers' Council's Annual Convention & Expo offers a wide array of useful workshops for human service professionals at all levels of your agency.

Applications are now CLOSED to present at the Providers’ Council’s 46th Annual Convention & Expo: Essential: Then, Now & Always taking place virtually on October 19, 20 and 21, 2021.  Thank you to everyone who submitted an RFP, below are the selected workshops for this year.

Please see below for our complete list of workshops, click here to learn about CEU eligibility for this Convention

2021 Annual Convention & Expo Workshop Tracks

Clinical & Direct Care Programs Track
Executive Track
Human Resources Track
2. Creating a Culture of Positive Behavior Supports

 

11. Nature as a Therapeutic Intervention

 

15. Trauma in Boys and Men Who Have Been Sexually Exploited

 

20. Community Inclusion: What It Is (& Isn’t) & How To Achieve It

 

26. The Hands That Help: A Performative Memoir of a Black Female Service Provider
8. Charitable Giving Panel

 

13. Chat with Commissioners: Disability & Community Services

 

16. Chat with Commissioners: Mental & Public Health

 

19. PR & Crisis Communications for Human Services

 

22. Chat with Commissioners: Children, Youth & Family

 

23. DEI in Policy and Practice: How to be an ally as an employer
5. Innovative Strategies for Building a Culturally-Diverse and Sustainable Behavioral Health Workforce

 

7. Career Centers and Human Service Providers: Workforce Opportunities

 

18. Ten Ideas on Managing Workplace Conflict: Creating a More Positive Work Environment

 

27. Employee Engagement and Workplace Culture
Personal Growth & Wellness Track
Administrative & Finance Track
Supervision & Management Track
4. Preventing Burnout, Compassion Fatigue, and Vicarious Trauma Post Pandemic

 

9. Completing the Stress Cycle with Music and Creative Expression

 

17. Improv – Essential Life Skills for Everyday Use

 

25. Leading a Life in Balance
1. Legal and Financial Update and Best Practices 
6. Cybersecurity and Nonprofits

 

12. Cut Through the Noise to Raise More Money

 

24. Into the Unknown: Budgeting and Forecasting in Uncertainty
3. Building Resiliency Within Our Staff

 

10. Diversity, Equity, & Inclusion: Creating safe spaces for the most marginalized people in America

 

14. Managing Across Difference

 

21. Leading a Multi-Generational Workforce

1. Legal and Financial Update and Best Practices
(Tuesday, Oct. 19 @ 11am -12:30pm)
  • Presenters:
    • Anita Lichtblau, Attorney, Casner & Edwards, LLP
    • Scott Harshbarger, Attorney, Casner & Edwards, LLP
    • Sharon C. Lincoln, Attorney, Casner & Edwards, LLP
    • Dyan D Reinhold, CPA/Managing Director/Shareholder, CBIZ & MHM, LLC
    • Janet O’Neill, CPA/Managing Director/Shareholder, CBIZ & MHM, LLC
  • Description:
    • Join legal and financial nonprofit experts for updates in key areas, including: employees working remotely; remote board and members’ meetings; guidelines for being prepared for an IRS audit; accounting and financial auditing update; lessons learned working through the pandemic; and responding to subpoenas and requests for client records.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

2. Creating a Culture of Positive Behavior Supports
(Tuesday, Oct. 19 @ 11am -12:30pm)
  • Presenters:
    • Richard Ngibuini, Clinician, BAMSI
    • Christine Lopez, Vice President of Community Living & Day Services, BAMSI
    • Susan Roberts, Clinical Director, BAMSI
  • Description:
    • BAMSI has integrated Positive Behavior Supports (PBS) into the culture of support services to empower people and enhance quality of life by fostering communication, social engagement, and promoting independence and safety. Universal Supports are integrated and continuously monitored. The Targeted/Intensive tier supports are operational with composition, roles, and review processes presented. Attendees will be able to identify and define components of the PBS Leadership team and Universal Supports.
The following CEUs have been approved for this workshop: 1.5 CEs for LADC
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

3. Building Resiliency Within Our Staff
(Tuesday, Oct. 19 @ 11am -12:30pm)
  • Presenters:
    • Erika Montgomery, Program Director, Justice Resource Institute
    • Meredith Rapoza, Division Director, Justice Resource Institute
  • Description:
    • Vicarious traumatization and burnout can lead to high turnover rates, reduced productivity and an unsafe, negative workplace. Learn to combat these issues by building staff’s mental, educational, social and physical resilience. Participants will learn to identify signs of burnout and vicarious trauma and develop strategies to support staff resilience and self care.
The following CEUs have been approved for this workshop:
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

4. Preventing Burnout, Compassion Fatigue, and Vicarious Trauma Post Pandemic
(Tuesday, Oct. 19 @ 11am -12:30pm)
  • Presenters:
    • Julie Aste, Program Director of Outpatient Services, River Valley Counseling Center
    • Joy Brock, Psychologist, River Valley Counseling Center
  • Description:
    • Through the use of pop culture, participants will be able to identify the signs and symptoms of stress, burnout, compassion fatigue, and vicarious trauma. Additionally, participants will learn strategies to promote self-care and well-being using the Eight Dimensions of Wellness Wheel, identify and recognize trauma exposure, its impact, and when stress has reached a dangerous level. As part of the presentation, participants will have the opportunity to engage in several self-care activities including a guided chair yoga exercise, laughter, and guided meditation.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

5. Innovative Strategies for Building a Culturally-Diverse and Sustainable Behavioral Health Workforce
(Tuesday, Oct. 19 @ 11am -12:30pm)
  • Presenters:
    • Gemima St. Louis, PhD, Associate VP for Workforce Initiatives, William James College
    • Marc Abelard, MEd, Director of Strategic Partnerships, William James College 
    • Julia Rodenhiser, MS, Program Administrator, William James College
    • Gabrielle Palmer, CAGS, NCSP, Coordinator of Mentorship and Workforce Development Programs, William James College
  • Description:
    • For more than a decade, William James College has been on the forefront of training clinical psychologists, mental health counselors, organizational leaders, and school psychologists to meet the growing mental health needs of an increasingly diverse society. This presentation will focus on the innovative approaches that the College has implemented to successfully recruit, mentor, educate, and retain students who are underrepresented in the field of behavioral health.
The following CEUs have been approved for this workshop: 1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

6. Cybersecurity and Nonprofits
(Tuesday, Oct. 19 @ 1:30pm – 3:00pm)
  • Presenters:
    • Kevin Ricci, Principal, Citrin Cooperman
    • Brian Giganti, Partner, Citrin Cooperman
    • Scott McGaunn, Special Agent, Federal Bureau of Investigation
  • Description:
    • A not-for-profit’s business ability to defend itself against the onslaught of cybersecurity risks is a daunting challenge in the best of times. A perfect storm has arrived: lack of funds needed for security expenditures, employees working from vulnerable home environments, all while cyber criminals ratchet up their activity, looking to profit from the chaos.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

7. Career Centers and Human Service Providers: Workforce Opportunities
(Tuesday, Oct. 19 @ 1:30pm – 3:00pm)
  • Presenter:
    • Maddrey Goode, Director, MassHire Boston Career Center
    • Raija Vaisanen, Associate Director, Massachusetts Workforce Association
  • Description:
    • Local career centers are a critically important resource for job seekers and employers, but are sometimes overlooked by human service providers with positions to fill. Learn more about the role career centers play in the labor market and how you can best work with them to meet your hiring needs.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

8. New Partnerships in Charitable Giving
(Tuesday, Oct. 19 @ 1:30pm – 3:00pm)
  • Presenters:
    • Kerry Harrison, Vice President, State Director of Public Affairs, Northern New England, Citizens Bank
    • Lauren McDermott, Program Officer, Open Door Grants, The Boston Foundation
    • Allyce Najimy, CEO, The Foundation to be Named Later
  • Description:
    • This workshop provides a look into the trends in charitable giving, as well as a funder’s perspective on priorities and strategies in charitable giving. The workshop will also provide attendees an opportunity to have their questions about charitable giving answered by a panel of experts.
The following CEUs have been approved for this workshop:
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

9. Completing the Stress Cycle with Music and Creative Expression
(Tuesday, Oct. 19 @ 1:30pm – 3:00pm)
  • Presenter:
    • Meredith Pizzi, Founder & Executive Director, Roman Music Therapy Services, LLC
  • Description:
    • This workshop will focus on using music and the arts to help our minds and bodies release the tension and stress we have all been carrying over the past year. As human service employees, we need to prioritize our own well-being and take actions to decrease burnout. Music making and creative expression can help us have fun and communicate to our nervous system that we are okay, completing the stress cycle in our bodies. 
The following CEUs have been approved for this workshop:
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

10. Diversity, Equity, & Inclusion: Creating safe spaces for the most marginalized people in America
(Wednesday, Oct. 20 @ 11:00am – 12:30pm)
  • Presenter:
    • Shaplaie Brooks, Owner & Operator, Beyond DEI, LLC
  • Description:
    • Supervisors and managers play an integral role in the way that employees experience working at an organization. In this session, supervisors and managers will learn how to create safe and inclusive spaces for all LGBTQ+ and POC persons within their organization. Participants will walk away with more tools to become allies and accomplices to racial, gender, queer equity.
The following CEUs have been approved for this workshop: 1.5 CEs for LADC; 1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

11. Nature as a Therapeutic Intervention
(Wednesday, Oct. 20 @ 11:00am – 12:30pm)
  • Presenters:
    • Kimberly Simmons, Executive Director, The Nature Connection
    • Taylor Eagan, Program Director, The Nature Connection
  • Description:
    • Interacting with nature has been shown to improve mental, emotional, and social wellbeing. Learn about using nature as a therapeutic tool through practical ideas and activities coupled with ecopsychology and mindfulness concepts. Walk away knowing why nature is an important topic to have in your repertoire of activities/programs!
The following CEUs have been approved for this workshop: 1.5 CEs for LADC
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

12. Cut Through the Noise to Raise More Money
(Wednesday, Oct. 20 @ 11:00am – 12:30pm)
  • Presenter:
    • Sarah Lange, Founder and CEO, Sarah B. Lange
  • Description:
    • In this workshop, participants will learn how to use Message Marketing, Persuasive Writing and Donor Psychology to craft a compelling message that will help you stand out and cut through the noisy online world of over 313 million active internet users to reach those who are ready, willing and able to support your cause!
The following CEUs have been approved for this workshop:
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

13. Chat with the Commissioners: Disability & Community Services
(Wednesday, Oct. 20 @ 11:00am – 12:30pm)
  • Presenters:
    • Commissioner David D’Arcangelo, Massachusetts Commission for the Blind
    • Commissioner Opeoluwa Sotonwa, Massachusetts Commission for the Deaf and Hard of Hearing
    • Commissioner Jane Ryder, Massachusetts Department of Developmental Services
    • Commissioner Toni Wolf, Massachusetts Rehabilitation Commission
  • Description:
    • Hear about departmental updates from the Massachusetts Commission for the Blind, Massachusetts Commission for the Deaf and Hard of Hearing, Massachusetts Department of Developmental Services, and Massachusetts Rehabilitation Commission.
The following CEUs have been approved for this workshop: 1.5 CEs for LADC; 1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

14.  Managing Across Difference
(Wednesday, Oct. 20 @ 1:30pm – 3:00pm)
  • Presenter:
    • Comma Williams, Founder, Comma Williams Enterprises
  • Description:
    • The business case for a more diverse workforce is clear – greater productivity, creativity, reflection of the community, enhanced morale and effectiveness. It also brings challenges for supervisors and managers to oversee people with so many differences. The focus of the presentation will be on less visible dimensions of diversity that if not understood and leveraged appropriately, impact interpersonal relationships and team effectiveness and productivity, such as communication styles (high context/low context), motivation and work styles.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

15. Trauma in Boys and Men Who Have Been Sexually Exploited
(Wednesday, Oct. 20 @ 1:30pm – 3:00pm)
  • Presenters:
    • Steven Procopio,Consultant/Trainer/Therapist, Procopio Consultants
    • Christopher Bates, Founder, Overcome Exploitation
  • Description:
    • The sexual exploitation/trafficking of males has long been a topic that has been under the radar of service providers from a multidisciplinary social service/medical perspective. Recent investigative reports from WGBH 2 along with the work of Procopio Consultants has demonstrated that the issue is prevalent and needs program to build capacity to serve this population. Participants will learn how to identify males that are at risk for or presently being exploited.
The following CEUs have been approved for this workshop: 1.5 CEs for LADC
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

16. Chat with the Secretaries & Commissioners: Public & Mental Health, Veterans Services & Elder Affairs
(Wednesday, Oct. 20 @ 1:30pm – 3:00pm)
  • Presenters:
    • Commissioner Brooke Doyle, Massachusetts Department of Mental Health
    • Secretary Elizabeth Chen, Massachusetts Executive Office of Elder Affairs
    • Secretary Cheryl Lussier Poppe, Massachusetts Department of Veterans’ Services
  • Description:
    • Hear about departmental updates from the Massachusetts Department of Mental Health, Massachusetts Department of Veterans Services, and the Massachusetts Executive Office of Elder Affairs.
The following CEUs have been approved for this workshop: 1.5 CEs for LADC; 1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

17. Improv – Essential Life Skills for Everyday Use
(Wednesday, Oct. 20 @ 1:30pm – 3:00pm)
  • Presenters:
    • Amy Timmins, VP of Community Relations, ServiceNet
    • Katrina Manegio, Director of Autism Program, ServiceNet
    • Janelle Matrow, Speech-Language Pathology Assistant, REACH Early Intervention Program, ServiceNet
  • Description:
    • Improv levels the playing field as we take chances, risk vulnerability, and succeed together. Learn some cool improv storytelling and theater games that will help you build team connections, go deeper, laugh longer, and become more flexible. Adapted for online play, these can be used in your next Zoom meeting!
The following CEUs have been approved for this workshop:
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

18. Ten Ideas on Managing Workplace Conflict: Creating a More Positive Work Environment
(Thursday, Oct. 21 @ 11:00am – 12:30pm)
  • Presenter:
    • Christine Singer, President, Your Personal Best: Workshops for Success
  • Description:
    • In this session, ten conflict management strategies will be presented relative to reducing workplace stress, promoting positive program outcomes, getting along with people who present challenges for us and enhancing personal job satisfaction with an emphasis on effective communication and relationship building. Let’s have more fun at work!
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

19. PR & Crisis Communications for Human Services
(Thursday, Oct. 21 @ 11:00am – 12:30pm)
  • Presenter:
    • David Ball, President & Founder, Ball Consulting Group, LLC
  • Description:
    • As the human services profession moves forward in the shadow of the pandemic, there are valuable lessons on communications to be learned from it. A comprehensive public relations program that entails stakeholder communications, generating positive news coverage, and readiness for crisis will strengthen a human services agency and create resiliency for future challenges.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

20. Community Inclusion: What It Is (& Isn’t) & How To Achieve It
(Thursday, Oct. 21 @ 11:00am – 12:30pm)
  • Presenter:
    • Lisa Drennan, Founder, MERGE Diverse Abilities Inclusion Consulting
  • Description:
    • In Community Recreational Programs the term “Inclusion” can have different meanings or be misunderstood. Recreational and community programs are often labeled “inclusive” when in fact their structure, goals and supports are not creating an authentically inclusive setting. We will spend time exploring the different models of participation and the pros & cons of each. Leave this session understanding the benefits of participating in authentic inclusive programming.
The following CEUs have been approved for this workshop: 1.5 CEs for LADC
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

21. Leading a Multi-Generational Workforce
(Thursday, Oct. 21 @ 11:00am – 12:30pm)
  • Presenters:
    • Sonia D’Alarcao , Vice President of Learning & Development, BAMSI
    • Christine Lopez, Vice President of Community Living, BAMSI
  • Description:
    • This session will provide an overview of the generations that are in the workforce today. We will discuss what assets each generation brings to the workplace, and keys to working with each generation. The focus will be on creating a work environment that promotes inclusiveness, compassion, respect and value.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

22. Chat with Commissioners: Child, Youth & Family Services
(Thursday, Oct. 21 @ 11:00am – 12:30pm)
  • Description:
    • This session will provide an overview of the generations that are in the workforce today. We will discuss what assets each generation brings to the workplace, and keys to working with each generation. The focus will be on creating a work environment that promotes inclusiveness, compassion, respect and value.
  • Presenters:
    • Commissioner Amy Kershaw, Massachusetts Department of Transitional Assistance
    • Commissioner Linda Spears, Massachusetts Department of Children and Families
    • Maria Mossaides, Director, Office of the Child Advocate
    • Commissioner Peter Forbes, Massachusetts Department of Youth Services
    • Commissioner Samantha Aigner-Treworgy, Massachusetts Department of Early Education and Care
The following CEUs have been approved for this workshop: 1.5 CEs for LADC; 1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits; 1.5 Category I CEs for LMHC

 

23. DEI in Policy and Practice: How to be an ally as an employer
(Thursday, Oct. 21 @ 1:30pm – 3:00pm)
  • Presenter:
    • Shaplaie Brooks, Owner/Operator, Beyond DEI, LLC
  • Description:
    • In this session, executive leaders will learn how to analyze their policies and identify how to make work spaces inclusive for the LGBTQ+ and POC persons within their organization, and learn about how personal unconscious biases in decision-making affects employees who are members of marginalized communities.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

24. Into the Unknown: Budgeting and Forecasting in Uncertainty
(Thursday, Oct. 21 @ 1:30pm – 3:00pm)
  • Presenter:
    • Tim Warren, Principal, CliftonLarsonAllen
  • Description:
    • Over the past year nonprofit operations have been challenged and organizations are facing many uncertainties as they evaluate their financial future. This session will help participants understand the importance of scenario modeling and how it can be used as a decision-making tool.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

25. Leading a Life in Balance
(Thursday, Oct. 21 @ 1:30pm – 3:00pm)
  • Presenter:
    • Joan Wallace-Benjamin, Founder & CEO, J Wallace-Benjamin Consulting. Former President/CEO, The Home for Little Wanderers
  • Description:
    • What does it take to succeed as an African American, other person of color, or woman in business and civic life? How do you build a life surrounded by family, friends, and colleagues who support and assist you along the way? Ensuring a life in balance is suffused with a belief in yourself and your purpose. It requires deliberate action and leadership principles that build over time.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

26. The Hands That Help: A Performative Memoir of a Black Female Service Provider
(Thursday, Oct. 21 @ 1:30pm – 3:00pm)
  • Presenter:
    • Katrina Everett, Consultant /Facilitator, Everetts Enterprise LLC
  • Description:
    • For generations black women have been front and center in care taking fields. Yet they are historically overlooked, overworked, and underpaid. Join to hear from a black female service provider as she shares notes from the field, lessons learned, and how she went from anger and exhaustion to resilience and reconstruction.
The following CEUs have been approved for this workshop:
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

 

27. Employee Engagement and Workplace Culture
(Thursday, Oct. 21 @ 1:30pm – 3:00pm)
  • Presenters:
    • Ella Froggatt, Assistant Director of Employee Engagement and Wellness, Vinfen
    • Guimel DeCarvalho, Vice President of People & Culture and Chief Diversity Officer, Wayside Youth & Family Support Network
    • Ann Schuler, Director of Special Projects, Justice Resource Institute
    • John Howard, Director of Workforce & Culture, Youth Villages
  • Description:
    • Join organization representatives for a panel discussion on how to engage your employees and develop an inclusive workplace culture.  We’ll be discussing initiatives to make your staff feel involved and connected to the organization and give them a voice outside of just supporting the individuals they work with.  Panelists will discuss how their organization manages all engagement programs from wellness, to diversity and inclusion and how to create feedback loops to help track employee engagement.
The following CEUs have been approved for this workshop:1.5 PDCs for the SHRM-CP® or SHRM-SCP
The following CEUs have been submitted for this workshop: 1.5 social work continuing education credits

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