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Workshop Descriptions for the 2017 Providers’ Council Convention & Expo: We’re All In

The Providers' Council's 42nd Annual Convention & Expo: We're All In offers a wide array of useful workshops for human service professionals at all levels of your agency. From direct care professionals to executive directors, HR staff to IT, supervisors to CFOs, this convention has educational opportunities for everyone.

Workshops #1-17 are Morning workshops (11 a.m. - 12:30 p.m.).

Workshops #18-34 are Afternoon workshops (2:30 p.m. - 4 p.m.).

The Providers' Council has been APPROVED for 4 NASW CEUs for all workshops and LMHC CEUs for Workshops #2, 4, 5, 14, 17, 18, 20, 21, 22, 33, and 34. You must attend two of these workshops (one in the morning one in the afternoon) in order to receive 4 LMHC CEUs.

Please note that to be eligible for CEUs, participants must attend both a morning and an afternoon workshop and sign in and out of each.

The Providers' Council has been approved for 4 LADC CEUs for all workshops. 

Check out the workshop descriptions below.

Workshop Tracks

Clinical & Direct Care Programs Track

Executive Track

Supervision & Management Track

2. Clinical Coaching: The Use of Sport in Trauma-Informed Care

4.Close your Eyes, Follow Me: Effective Wayfaring Strategies for Travel Trainers

5. Operation Integrate: An Initiative for Successful Re-entry and Increased Client Independence

14. Navigating the Massachusetts Opioid Epidemic

18. Building Communities of Care: Staff Training that Teaches Trauma Informed Interventions

20. Boundaries and Relationships: The How and Why of Teaching Sexuality to Children, Teens and Young Adults with Intellectual Disabilities

21. Strategies for Successful Community Integration

22. Conducting Evaluation with Adults with Intellectual and Developmental Disabilities

8. Rethinking your budget: Leading Your Organization through a More Comprehensive Financial Planning Process

17. Chat with the Commissioners: Disability & Community Services

23. Preparing Health Providers for Financial Success in the Transition to Data Driven Patient Care

30. Successfully Employing Peer Specialists through Thick and Thin: Framework and Tools

33. Chat with the Secretaries & Commissioners: Public & Mental Health, Veterans’ Services & Elder Affairs

34. Chat with the Secretaries: Children, Youth & Family

 

6. Because Work Works: Using Social Enterprise to Create Major Change in Youths’ Lives

9. Ethics for Refugee Service Providers

10. Supporting Vulnerable Adults through Enhanced Staff Straining

11. You Are a Leader!

25. Got Conflict? Deal with Conflict Constructively: Tools for Your Toolbox

26. Strengths Savvy Supervision

 

 

Human Resources Track

Administrative & Finance

Personal Growth & Wellness Track

9. Ethics for Refugee Service Providers

12. Understanding the Public Service Loan Forgiveness Program

16. Words & Numbers: Messages that Millennials Want to Hear

25. Got Conflict? Deal with Conflict Constructively: Tools for Your Toolbox

30. Successfully Employing Peer Specialists through Thick and Thin: Framework and Tools

1.The MassHealth Waiver Extension: What Does it Mean for Human Service Providers?

3. Innovation from Within: Activating Intrapreneurship for Human Service Management

7.Healthy Agencies Create Healthy Communities: Five Tools to Prepare

19. Working with MassHealth Community Partners: Innovative Technologies and Strategies for the New Accountable Care Environment 

24.  Staying on Top of the Latest Nonprofit Financial and Legal Hot Topics

28. The DNA of Successful Relationships

13. Goal Setting

15. Creating Solutions for Self-Care

27. Mindfulness Based Stress Reduction in the Workplace

29. Spirituality, Care and Social Change

31. Vicarious Trauma

 

Workshop Directory

 

Morning Workshops

1. The MassHealth Waiver Extension: What Does it Mean for Human Service Providers?

  • Tom Barker, Partner, Foley Hoag LLP 

Providers and payers are preparing for the changes brought on by the new MassHealth waiver that will take effect on July 1. What will the shift to ACOs mean for human services providers? Learn what action is required. 

2. Clinical Coaching: The Use of Sport in Trauma-Informed Care

  • Megan Willette, Assistant Director of Clinical Services, Doc Wayne Youth Services
  • Elizabeth Corey, Clinical Manager- MetroWest, Doc Wayne Youth Services

Sports can be a powerful medium to connect with youth and teach life skills critical to pro-social development. This Clinical Coaching workshop will review the benefits of sport as a treatment modality and provide best practices for successful implementation, with a focus on working with traumatized youth.

3. Innovation from Within: Activating Intrapreneurship for Human Service Management

  •  Stephanie Berzin, Associate Professor, Children, Youth & Families; Assistant Dean, Doctoral Program; Co-Director, Center for Social Innovation, Boston College

This workshop is designed to stimulate human service leaders to leverage their resources and skills to develop, implement and sustain innovation. The workshop will explore concepts related to intrapreneurship and present the Nonprofit Innovation Model with accompanying tools to support innovation capacity at existing organizations.

4. Close your Eyes, Follow Me: Effective Wayfaring Strategies for Travel Trainers

  • Philip Zukas, Vocational Case Manager, WORK Inc. 

The fast-paced urban landscape presents frequent challenges to persons with different orientation and mobility skill levels, raising concerns about safe and efficient navigation and route-making. This workshop identifies some well-known wayfaring obstacles and offers situational and systemic methods for problem solving. Workshop participants will identify a few common and uncommon environmental complexities and architectural barriers, consider methods for determining an “acceptable minimum safety standard” for resolving any mobility issue, and increase awareness regarding difficulties regularly encountered by differently-able travelers.

5.Operation Integrate: An Initiative for Successful Re-entry and Increased Client Independence

  • Gabriella Priest, Deputy Director, Community Resources for Justice

"Operation Integrate" is a cross-agency collaboration to improve re-entry and increase independence of CRJ clients, using the risk/needs/responsivity model. Attendees will learn about what works to reduce recidivism and will hear about the data-driven, collaborative project management approach that CRJ has employed through four committees: Assessment, Data, Programming and Training. Presenters will describe creative strategies to implement evidence-based practices with scarce resources.

6. Because Work Works. Using Social Enterprise to Create Major Change in Youth's Lives. 

  • Matthew McCall, Chief Program Officer, More Than Words

Do you know what a social enterprise is? Ever wonder how it provides services to clients and benefits to a human services organization? This session will provide you with valuable insight and experiential opportunities to learn more about the model of social enterprise for service delivery.

7. Healthy Agencies Create Healthy Communities: Five Tools to Prepare

  • David Bucciferro, Senior Advisor, Foothold 

Are you using data to support your decision-making? Is your agency contributing to the overall health of your community? How do you know? Good metrics can inform agency operations, highlight trends and enhance collaboration. This session offers a five-step strategy for using metrics to help agencies eliminate guessing, support growth, operate more efficiently and improve quality of care.

8. Rethinking your budget: Leading Your Organization through a More Comprehensive Financial Planning Process

  • Robin Kelley, Partner, AAFCPAs
  • Jeanie Gorlovsky-Schepp, Manager, AAFPCAs

AAFCPAs advises nonprofits to broaden the scope of their financial planning process to address the challenges of the current economic and funding landscape, and to ensure sustainability in the long term. This workshop will provide practical guidance and best practice recommendations so nonprofits may preserve their capacity to deliver on their missions in the event of unforeseen financial shortages.

9. Ethics for Refugee Service Providers

  • Eleana Cherepanov, Director of Refugee Behavioral Health, Lynn Community Health Services 

When working with refugees, human services providers encounter unique professional and personal challenges that may take them out of their comfort zones. Using case scenarios from the practice, the workshop reviews common ethical and moral dilemmas. It offers guidance and suggests best practices that are based on principles of trauma-informed care and humanitarian values

10. Supporting Vulnerable Adults through Enhanced Staff Training

  • Lisa Gurgone, Executive Director, Home Care Aide Council
  • Sydney Axelrod, Training Facilitator, Home Care Aide Council

Supporting an increasingly complex population of adults presents significant challenges to front-line staff. This session will review four targeted training programs to better prepare front-line staff to work with vulnerable populations, including those with Alzheimer’s disease, mental health conditions, LGBT elders and those who may be experiencing abuse and neglect.

11. You Are a Leader! 

  • Annette Whitehead-Pleaux, Clinical Supervisor, Roman Music Therapy Services
  • Meredith Pizzi, Executive Director, Roman Music Therapy Services
  • Nichole Gregg, Operations Manager, Roman Music Therapy Services

We are all leaders! But how often do we think of our influence, our potential and our vision as leaders? This presentation is an invitation to explore our own leadership skills (no matter where you are on your leadership path), discover your unique niche as a leader, explore leadership approaches/styles and forge paths towards future leadership. No matter what role you play in your organization, you can be a leader.

12. Understanding the Public Services Loan Forgiveness Program 

  • Betsy Mayottee, Director of Consumer Outreach and Compliance, American Student Loan Assistance

Many nonprofit employees with federal student loans are eligible for the Public Service Loan Forgiveness Program. This session will explain the rules of the program, and how employers can use this as a recruitment and retention tool.

13. Goal Setting

  •     Jackie Ross, HR Manager and Certified Professional Life Coach LLC, NFI Massachusetts

It doesn’t have to be New Year’s Day to think about setting your personal and/or career goals. Did you know that 92 percent of New Year’s goals fail by Jan. 15? September may just be the perfect time to set the course and design the next phase of your life! Right now is an exceptional time to craft your personal vision.

14. Navigating the Massachusetts Opiod Epidemic

  • Meg von Lossnitzer, Deputy Director, Victory Prevention
  • Christopher Richard – Drug User Health Project Coordinator, Victory Prevention
  • Richard Baker – Viral Hepatitis Project Coordinator, Victory Prevention

This workshop will educate participants about the current opioid epidemic and highlight the effect it has had on the rising rate of Hepatitis C infection in Massachusetts. This will highlight the experience of Victory Programs’ Drug User Health Project (part of the Overdose Education and Naloxone Distribution Pilot Project) and the Viral Hepatitis Project, including the coordination of the EndHepCMA Coalition.

15. Creating Solutions for Self-Care

  • Jeanne Schwalbach, Clinical Director, Solutions for Living
  • Erin Dunham, Director of Case Management, Solutions for Living

This workshop will assist participants in developing effective self-care habits. Participants will learn to take care of themselves without guilt and remorse; balance daily demands and personal needs; and recognize their needs and develop practical self-care strategies. Trainers will identify tools to help maintain a healthy lifestyle.

16. Words & Numbers: Messages that Millennials Want to Hear

  • Moderator: Michelle McKenzie, Public Policy and Communications Manager, Providers' Council 
  • Panel: TBD 

This workshop breaks down recent research conducted on behalf of the Providers’ Council and how it was incorporated into shaping marketing materials the Council is using to help raise awareness of the sector and our members for recruiting purposes.  Engage with your peers to learn and/or share best practices and proven strategies to effect change in this increasingly competitive environment for recruiting talent. 

17. Chat with the Commissioners: Disability & Community Services

  • Toni Wolf, Commissioner, Services Massachusetts Rehabilitation Commission
  • Paul Saner, Commissioner, Commission for the Blind
  • Heidi L. Reed, Commissioner, Commission for the Deaf & Hard of Hearing

 


Afternoon Workshops

18. Building Communities of Care: Staff Training that Teaches Trauma Informed Interventions

  • Stacey Forrest, Director of the Susan Wayne Center of Excellence, Justice Resource Institute
  • Robert Gervais, Division Director, Justice Resource Institute

This workshop will teach participants about a trauma-informed intervention framework that teaches staff key skills necessary for intervening in healthy and effective ways. It is best suited for participants who provide care, treatment or education to individuals across the lifespan who have experienced complex trauma or have complex behavioral and mental health needs. Specifically, this workshop is geared toward residential and congregate care staff members, school personnel, clinicians and administrators.

19. Working with MassHealth Community Partners: Innovative Technologies and Strategies for the New Accountable Care Environment

  • Jacob Buckley-Fortin, CEO, eHana

MassHealth reform is impacting providers across the care spectrum, and the community partner program is at the center of the move to accountable, value-based services. In this presentation, attendees will learn best practices for partnering and integrating with community partners, form both a strategy and technology perspective.

20. Boundaries and Relationships: The How and Why of Teaching Sexuality to Children, Teens and Young Adults with Intellectual Disabilities

  • Margaret Rice, Director, Whole Children
  • Brian Melanson, Sexuality Instructor, Whole Children

The workshop is a discussion of the need for comprehensive sexuality education designed for individuals with intellectual disabilities (IWID), and an introduction of a specific curriculum designed specifically for those individuals..

21. Strategies for Successful Community Integration

  • Diane Santoro, Clinical Director, Bay Cove Human Services
  • Mary Kate Hunt, Residential Clinician, Bay Cove Human Services

The presentation will provide an overview of two residential programs for adults with serious mental illnesses who have significant barriers to being successfully housed in a community setting. Clients admitted to the "Expansion Programs" come from long-term state hospitalizations or from long-term homelessness. The presentation will focus on development strategies, implementation of structured transition protocol and collaboration between residential staff, clinical supports and inpatient teams.

22. Conducting Evaluation with Adults with Intellectual and Developmental Disabilities

  • Nechama Sammet Moring, Owner, Rebel Girl Research Communications

Many funders require regular evaluation of programs serving adults with intellectual and developmental disabilities, and evaluation research can be used to inform quality improvement and innovation. We present strategies for inclusive evaluation and research, including engaging adults with I/DD as participants and as members of the research team.

23. Preparing Health Providers for Financial Success in the Transition to Data Driven Patient Care

  • Matt Hutt, Partner, AAFCPAs
  • Courtney McFarland, Manager, AAFCPAs
  • Caitlin Harvey, Manager, AAFCPAs

As health providers move to data driven patient care and new value-based reimbursement models, payers are pushing for proven treatment and performance measures. AAFCPAs will offer an educational and technical assistance training session to address changes needed to service delivery, infrastructure and business models that will enable behavioral health providers to capture the necessary information and statistics, and glean insight to truly understand and evaluate your costs.

24. Staying on Top of the Latest Nonprofit Financial and Legal Hot Topics

  • Anita Lichtblau, Attorney, Casner & Edwards LLP
  • Sharon Lincoln, Attorney, Casner & Edwards LLP
  • Scott Harshbarger, Attorney, Casner & Edwards LLP
  • Jim Mecone, Managing Director/Shareholder, CBIZ Tofias and Mayer Hoffman McCann, P.C.
  • Janet O’Neill, Managing Director/Shareholder,CBIZ Tofias and Mayer Hoffman McCann, P.C.

Join legal and financial nonprofit experts for updates in key areas, including:  choosing the right type of affiliation relationship and related structuring issues; update on revisions to standards for nonprofit financial reporting; cybersecurity and IT risks; top board governance issues; and sexual abuse investigations.

25. Got Conflict? Deal with Conflict Constructively: Tools for Your Toolbox

  • Gail Packer, Executive Director, Community Dispute Settlement Center, Inc. 

Approaching conflict in a constructive way can be challenging. Is workplace conflict distracting and decreasing morale? Have you dealt with a difficult situation that you wish had gone better? Attend this workshop to hone your conflict management skills. The format will be interactive and draw from the group's real-life experiences.

26. Strengths Savvy Supervision

  • John Howard, Program Staff Development Specialist, Youth Villages

Do you know the top strengths of people you manage? Of your colleagues? Or those at different levels in programs you manage? There are great benefits to approaching supervision with a deeper understanding of personal and professional strengths. Come increase your strengths literacy and leave a more strengths savvy supervisor.

27. Mindfulness Based Stress Reduction in the Workplace: Research and Practice

  • Katherine Fox, Director of Training, Vinfen
  • Phoebe Goodman, Supported Employment Director, Vinfen
     

Our work and personal lifestyles often present us with stressful situations that can impact our health and ability to be at our best. This workshop providers participants the opportunity to practice mindfulness techniques including gentle yoga, meditation and breathing exercises that can be integrated into the workplace. Current research on mindfulness practices will be reviewed. 

28. The DNA of Successful Relationships

  • Kristin Howard, Senior Director of Development, MENTOR: The National Mentoring Partnership

Every day, we subconsciously build and maintain relationships. This interactive workshop will explore the power of intentional engagement. We will discuss how relationship building and strategic engagement are the foundation to an individual’s professional development, the work of a successful nonprofit organization and a robust fundraising program. Practical tools will be provided to help participants carry what they learn forward.

29. Spirituality, Care and Social Change 

  • June Cooper, President/CEO, City Mission, Boston

It has been said that we are spiritual begins having a human experience. In this workshop we will define spirituality and explore its role in the work of caring for others, whether they be individuals and or entire communities. Culturally competent practice depends on understanding of and appreciation for the impact of faith and belief. Participants will learn how to create a spiritual eco map, a tool to increase self-awareness and for human service practice and social change.

30. Successfully Employing Peer Specialists through Thick and Thin: Framework and Tools

  • Jonathan Delman, Senior Associate, Technical Assistance Collaborative

Many providers have struggled to maintain a strong peer workforce, resulting in increased stress on all staff and lower productivity. We present the key organizational and program features that support job success for peer specialists, along with a framework and tools to conduct that work.

31. Vicarious Trauma

  • Mina Panayoutou Burbridge, Director of Training, Walker

Burnout, compassion fatigue and vicarious trauma are real issues for workers in human services. This training is developed to help provide useful and practical information about the warning signs of vicarious trauma and how to practice good self-care to improve your work/life balance.

32. New Partnerships in Charitable Giving

  • Jennifer Aronson, Associate Vice President for Programs, The Boston Foundation
  • Andrea Martinez Frey, Corporate Social Responsibility & Philanthropy, CVS Health
  • Colleen Richards Powell, Vice President/ Director, Corporate Citizenship and Diversity, MFS Investment Management
  • Rick Musiol, SVP / Regional Director of Public Affairs, Citizens Bank
  • Kimberly A. Simpson, Executive Director, Lovett-Woodsum Foundation

This workshop provides a look into the trends in charitable giving, as well as a funder’s perspective on priorities and strategies in charitable giving. The workshop will also provide attendees an opportunity to have their questions about charitable giving answered by a panel of experts.

33. Chat with the Secretaries & Commissioners: Public & Mental Health, Veterans' Services & Elder Affairs

  • Alice Bonner, Secretary, Executive Office of Elder Affairs
  • Joan Mikula, Commissioner, Department of Mental Health
  • Francisco Ureña, Secretary, Department of Veterans' Services

34. Chat with the Secretaries & Commissioners: Children, Youth & Families

  • Jeff McCue, Commissioner, Department of Transitional Assistance
  • Linda S. Spears, Commissioner, Department of Children and Families
  • Maria Mossaides, The Child Advocate, Office of the Child Advocate
  • Peter J. Forbes, Commissioner, Department of Youth Services

 

 

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