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Workshop Descriptions for the 2016 Providers’ Council Convention & Expo: Inspire.Ignite.Impact

The Providers' Council's 41st Annual Convention & Expo offers a wide array of useful workshops for human service professionals at all levels of your agency. From direct care professionals to executive directors, HR staff to IT, supervisors to CFOs, this convention has educational opportunities for everyone.

Workshops #1-17 are Morning workshops (11 a.m. - 12:30 p.m.).

Workshops #18-34 are Afternoon workshops (2:30 p.m. - 4 p.m.).

CEU Information

NASW-MA (for social workers): This program has been approved for ___ Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. Collaborative of NASW and the Boston College and Simmons Schools of Social Work Authorization Number D 72036.
LADC Licensing Unit (for licensed alcohol & drug counselors): All of the workshops have been approved for 4 CEUs for LADCs. 
MMCEP (for licensed mental health counselors): Select  workshops at the Convention have been approved for 4 contact hours in Category 1 for LMHCs. To be eligible, you must attend one of the following morning workshops: 2, 3, 10, 12,14, 16, or 17; and one of the following afternoon workshops: 19, 20, 21, 28, 29, 33, or 34.

Please note that to be eligible for CEUs, participants must attend both a morning and an afternoon workshop and sign in and out of each.

Check out the workshop descriptions below.

Workshop Tracks

Clinical & Direct Care Programs Track

Executive Track

Supervision & Management Track

2. Navigation Resources and Services for Elderly & People with
Disabilities

3. Communication Innovation in Care Coordination Programs

10.Healthcare for Adults with I/DD: Barriers and Strategies

12. Creating Prevention Programs for People in Addiction Recovery

19. Improving Outcomes for Individuals with I/DD Using a Data-Based PBIS/MTSS Framework

20. New Developments in Suicide Prevention

28. Massachusetts Opioid Epidemic: Caring for Clients and Staff

4. Helping Nonprofits Become Profitable

11.  Developing and Sustaining Cross-Sector Partnerships

17. Chat with the Commissioners: Disability & Community Services

22. Birth rates, Boomers, and Buck$

23. Technology: Tools, Thoughts, Trends

33. Chat with the Secretaries & Commissioners: Public & Mental Health, Veterans’ Services & Elder Affairs

34. Chat with the Commissioners: Children, Youth & Family

 

3. Communication Innovation in Care Coordination Programs

5. Bringing Out the Best in your Direct Support Staff: Using Behavioral Skills Training to Create a Happy Workforce

6. Creating a Culture of Recognition

7. Finance 101 for Program Directors and non-Financial Managers

9. Family Friendly Organizations — Beyond Support Groups &
Family Partners

25. Delivering Powerful Presentations: How to Get RAVE© Reviews

26. Engage Your Staff through Career Conversations

 

 

Human Resources Track

Administrative & Finance

Personal Growth & Wellness Track

8. Mediation: Everything You Want to Know about Intervening in
Conflict

14. It’s Everyone’s Business: Domestic Violence in the Workplace

15. Help Wanted: Recruiting, Retaining and Communication in a 21st Century World

27. Got Conflict? Deal with Conflict Effectively: Tools for your
Toolbox

1. You Could Run Your Nonprofit on Open Source, Really Free
Software

4. Helping Nonprofits Become Profitable

11. Developing and Sustaining Cross-Sector Partnerships

15. Help Wanted: Recruiting, Retaining and Communication in a 21st Century World

18.  Cyber Security — How to Avoid Being a Victim of an Attack

24.  Staying on Top of the Latest Nonprofit Financial and Legal Hot Topics

13. Goal Setting

16. Vicarious Trauma

29. The Use of Telehealth in Community Behavioral Health Settings

30. Mindfulness and Yoga Exercises for Caregivers

31. Unplug, Recharge & Reconnect: Reclaiming Yourself from
Burnout

 

Workshop Directory

 

Morning Workshops

1. You Could Run Your Nonprofit on Open Source, Really Free Software

  • Sergio Reyes, Project Manager, Community Resources for Justice

Open Source/free software initiatives worldwide have generated sophisticated software ranging from
operating systems to production suites that are available for free. This workshop will break the myth that if you don't pay for it, it must not be good. This is an introduction to the world of free software.

2. Nagivation Resources and Services for Elderly & People with Disabilities

  • Marylouise Gamache, ADRC Program Manager, Massachusetts Executive Office of Elder Affairs
  • Carole Malone, Assistant Secretrary of Elder Affairs, Massachusetts Executive Office of Elder Affairs
  • Ann Shor, Director of Independent Living, Massachusetts Rehabilitation Commission
  • Rachel Weiner, Director, Options Counseling Program

Conference attendees will receive information about the Aging and Disability Resource Consortia (ADRC) and the No Wrong Door (NWD) model in Massachusetts. The NWD system is a partnership between the Aging Service Access Points, the Independent Living Centers and other community-based agencies. ADRCs are trusted places where all persons can find information on the full range of services through the NWD model in Massachusetts.

3. Communication Innovation in Care Coordination Programs

  • Jacob Buckely-Fortin, CEO, eHana LLC

This presentation explores the application of new “consumer”-type communication technologies within community-based care coordination and management programs. Examining the unique security and collaboration needs of these programs, the presentation will focus on products in use and pilot studies that have had a real-world impact.

4. Helping Nonprofits Become Profitable

  • John Gardiner, Consultant, John Gardiner Consulting

It’s time to realize that the old methods are not working and an honest discussion of different ways to improve the bottom line and delivery of service will be beneficial. We will discuss outsourcing, collaborations, partnerships and mergers in a thoughtful and nonthreatening way.

5. Bringing Out the Best in your Direct Support Staff: Using Behavioral Skills Training to Create a Happy Workforce

  • Joseph Ricciardi, Assistant Vice President and Director of Clinical Services, Seven Hills Foundation

One key to job satisfaction is being great at what you do. Having a positive relationship with a supervisor is another. This session teaches attendees how to develop and implement an approach to on-the-job training that strategically targets skills used by our very best staff, and encourages a positive relationship with the supervisor as performance coach.

6. Creating a Culture of Recognition

  • John Howard, Program Staff Development Specialist, Youth Villages, Inc.

Imagine a culture where recognition is not just a formal program but woven into the daily fabric of work life and team practice. In this workshop we'll look at changing workplace dynamics, research and your own experience with the topic. Come for an interactive opportunity to learn and create together.

7. Finance 101 for Program Directors and Non-Financial Managers

  • Michelle Hatch, Partner, BlumShapiro & Company, P.C.

Program directors and other managers assume administrative functions, including some financial. Understanding how to read the basic financial statements, knowing the potential users of these statements and gaining budgeting skills will prepare you to work with the Finance Department as well as outside funding sources. Learn to talk their language!

8. Mediation: Everything You Want to Know about Intervening in Conflict

  • Gail Packer, Executive Director, Community Dispute Settlement Center, Inc.

What is mediation? Learn about how mediation works to resolve disputes for a broad range of issues: family matters (divorce, co-parenting, elder care); housing (tenant/landlord, condo); workplace; and neighborhood. Learn about the role of the mediator as an impartial, neutral third party and how to become one.

9. Family Friendly Organizations — Beyond Support Groups & Family Partners

  • Darcy Rubino, Director of Family Connections,Walker

Being family friendly is just one step in fully integrating family competency in your agency. Learn about the importance of family engagement from an operations perspective, and how to effectively employ staff who have lived experience and can advocate for family integration in your agency.

10. Healthcare for Adults with I/DD: Barriers and Strategies

  • Nechama Sammet Moring, Research Associate, Lurie Institute for Disability Policy

Adults with intellectual and developmental disabilities face unique barriers to health care and have high rates of preventable bad health outcomes. This workshop will explore the reasons for health disparities and how support workers can help their clients overcome barriers and access high quality health care.

11. Developing and Sustaining Cross-Sector Partnerships

  • Rebekah Roulier, COO, Doc Wayne Youth Services
  • Jonathan Baum, Vice President of Clinical Services, Doc Wayne Youth Services
  • Megan Willette, Assistant Director of Clinical Services, Doc Wayne Youth Services

Developing and sustaining cross-sector partnerships will be discussed. We will emphasize the importance of shared vision and resource sharing, as well as challenges and benefits partnerships can bring. Partnerships with schools, community-based organizations, academia, housing authorities, pro bono consultants and global communities will be examined.

12. Creating Prevention Programs for People in Addiction Recovery

  • Amanda Poggenburg, Program Specialist, Massachusetts Council on Compulsive Gambling
  • Jodie Nealley, Intervention and Recovery Support Coordinator, MA Council on Compulsive Gambling

This workshop presents the genesis and development of a unique prevention program targeting at-risk teens enrolled in Massachusetts Recovery High Schools. It will teach participants strategies to incorporate recovery stories into prevention initiatives to strengthen and bring prevention messages to life.

13. Goal Setting

  •     Jackie Ross, HR Manager and Certified Professional Life Coach LLC, NFI Massachusetts

It doesn’t have to be New Year’s Day to think about setting your personal and/or career goals. Did you know that 92 percent of New Year’s goals fail by Jan. 15? October may just be the perfect time to set the course and design the next phase of your life! Right now is an exceptional time to craft your personal vision.

14. It’s Everyone’s Business: Domestic Violence in the Workplace

  • Courtney Cahill, President, Employers Against Domestic Violence

In this workshop, you will learn about your legal responsibilities as an employer, the Massachusetts legislation affecting employee leave and the impact DV has on your workplace. This training will explore your responsibility under the leave legislation; best practices for companies to address domestic violence; creating a policy in your workplace; and understanding the dynamics of domestic violence and abuser behavior. 

15. Help Wanted: Recruiting, Retaining & Communication in a 21st Century World

  • Christine Batista, Public Policy and Communications Associate, Providers' Council
  • Lauren Bavosi, Director of Marketing and Communication, HMEA
  • Emma Concepcion, Director of Human Resources, Bay Cove Human Services
  • Michelle McKenzie, Public Policy and Communications Manager, Providers' Council

Learn what agencies around the Commonwealth are already doing to recruit, retain and communicate with human service workers. This workshop will explore how strategies such as creating descriptive and engaging job posts, better using social media and creating a more empowered staff can help expand and diversify the workforce.

16. Vicarious Trauma

  • Mina Panayoutou Burbridge, Director of Training, Walker

Burnout, compassion fatigue and vicarious trauma are real issues for workers in social services. This training is developed to help provide useful and practical information about the warning signs of vicarious trauma and how to practice good self-care to improve your work/life balance.

17. Chat with the Commissioners: Disability & Community Services

  • Adelaide (Nicky) Osborne, Commissioner, Massachusetts Rehabilitation Commission
  • Elin M. Howe, Commissioner, Department of Developmental Services
  • Paul Saner , Commissioner, Commission for the Blind
  • Heidi L. Reed , Commissioner, Commission for the Deaf & Hard of Hearing

 


Afternoon Workshops

18. Cyber Security — How to Avoid Being a Victim of an Attack

  • Chris Claudio, CEO, Winxnet

This workshop will focus on the current information security issues, including relevant top cyber security threats, the most effective and affordable controls you can use to mitigate the risk from those threats and the technical and human factor aspects of security.

19. Improving Outcomes for Individuals with I/DD Using a Data-Based PBIS/MTSS Framework

  • Robert Putnam, Vice President of Positive Behavior Interventions and Supports and Consultation, May Institute
  • Shannon Barry, PBIS Coordinator, May Institute
  • Erin McDermott, Manager of Systems Improvement and Integrity/Privacy Officer, May Institute

This workshop will present the methodology and tools that assist in the effective and efficient implementationof a multi-tiered approach (i.e. Positive Behavior Support/Positive Behavior Interventions and Supports – PBIS) to improve quality of life and clinical outcomes in organizations serving individuals with intellectual and developmental disabilities.

20. New Developments in Suicide Prevention

  • Barent Walsh, Senior Clinical Consultant, The Bridge

The field of suicide prevention is evolving with important new empirically supported theories and interventions. This presentation will review how to differentiate suicide from non-suicidal self-injury. Joiner's new Acute Suicidal Affective Disturbance (ASAD) will be explained. The ASAD is a concise, fourdimensional method for assessing imminent suicide risk. The workshop will also review Klonsky's new Three Step Theory of Suicide - which is clinically useful.

21. Person-Centered Planning (PCP) and Upcoming Changes in Service Delivery

  • Laura Nuss, Senior Advisor, Foothold Technology

Have you incorporated person-centered planning into your service-delivery model? Join us to learn how to transition from a traditional service system into a truly person-centered one. We’ll examine expectations from CMS and strategies from several states to provide tips that promote person-centered thinking, enhance staff development and evolve quality assurance and improvement efforts for your organization.

22. Birth Rates, Boomers and Buck$

  • Tom McLaughlin, Principal, McLaughlin & Associates

Baby Boomers set birth rate records in the late ’40s and ’50s, and their departure from the workforce will set different milestones. This session will help staff and board members cope with a record-setting need for
elder services, shrinking government funding, accountable care organizations (ACOs), wage compression for entry-level staff and inverse mergers.

23. Technology: Tools, Thoughts, Trends

  • Ron Barnes, VP of Information Technology, HMEA
  • Luis Jorge, CTO, HMEA/Cloud for Causes

Is your IT approach outdated? When is the last time you thought of combining a technology plan with organizational and systems growth? Have you thought of IT collaboration with other organizations to achieve your mission while reducing operating expenses? This session will discuss modern IT trends, technology planning to support your mission and ideas for cost reduction and productivity enhancements by employing technologies.

24. Staying on Top of the Latest Nonprofit Financial and Legal Hot Topics

  • Anita Lichtblau, Attorney, Casner & Edwards LLP
  • Robert E. Cowden, Attorney, Casner & Edwards LLP
  • Scott Harshbarger, Attorney, Casner & Edwards LLP
  • Jim Mecone, Managing Director/Shareholder, CBIZ Tofias and Mayer Hoffman McCann, P.C.
  • Janet O’Neill, Managing Director/Shareholder,CBIZ Tofias and Mayer Hoffman McCann, P.C.

Join legal and financial nonprofit experts for updates in key areas, including: revisions to standards for nonprofit financial reporting and lease accounting; lobbying and political activity rules in a presidential election year; the Attorney General’s guidance on fundraising rules and governance best practices.

25. Delivering Powerful Presentations: How to Get RAVE© Reviews

  • Nancy Ansheles, Owner/Facilitator/Learning and Development Consultant, Catalyst & Co.

This workshop is for anyone who has to make a presentation to influence others or to explain information with the goal of connecting and achieving results. Whether you are someone who is fearful of public speaking or an experienced speaker, we will go over tools and techniques to enhance your skills while maintaining your authenticity.

26.  Engage Your Staff through Career Conversations

  • Katherine Maloney, Principal Coach & Consultant, WorkPaths Consulting

In today's human services workplace, mission-driven employees work to meet the diverse needs of clients. Managing one's career takes a back seat until external change happens: re-organization, downsizing, new leadership and other changes. Leaders can play a key role in empowering their staff to focus on managingn their careers through skillful conversation and support.  Participants will learn how to incorporate effective career conversations into their management practices.

27. Got Conflict? Deal with Conflict Effectively: Tools for Your Toolbox

  • Gail Packer, Executive Director, Community, Dispute Settlement Center, Inc.

Is workplace conflict decreasing productivity and morale? Are you a member of a team where conflict and tension are hindering success? Have you dealt with a difficult situation that you wish had gone better? Attend this workshop to hone your conflict management skills. The format will be interactive and draw from the group’s real life experiences.

28. Massachusetts Opioid Epidemic: Caring for Clients and Staff

  • Meg von Lossnitzer, Deputy Director, Victory Programs, Inc.
  • Sarah Casey, Drug User Health Educator, Victory Programs, Inc.
  • Angela Kilbride, Drug User Health Educator, Victory Programs, Inc.

This workshop will educate participants about the epidemic in general and highlight Victory Programs’ program within the Division of Prevention-Mobile Prevention Team called the Drug User Health Project, part of the overdose education and naloxone distribution program. This workshop will also provide opportunities to share ideas regarding the most effective and appropriate ways to support staff.

29. The Use of Telehealth in Community Behavioral Health Settings

  • Elizabeth Cella, Director of Project Management, Vinfen
  • Lisa Macchi, Project Trainer, Innovative Technology

The workshop will discuss how to design and implement a project management plan to integrate telehealth into practice in community behavioral health settings to improve outcomes for individuals with psychiatric conditions.

30. Mindfulness and Yoga Exercises for Caregivers

  • Phoebe Goodman, CBFS Director of Supported Employment, Vinfen
  • Katherine Fox, Director of Training and Development, Vinfen

Our work in human services and busy lifestyles often present us with stressful situations that can impact our health and ability to be our best at work. This presentation will provide practice on techniques such as gentle yoga, breathing exercises, and mindfulness that can be integrated into your workday.

31. Unplug, Recharge & Reconnect: Reclaiming Yourself from Burnout

  • Sheri Breen, Adult Services Training Coordinator, Eliot Community Human Services

Working in health care is often a challenging, yet rewarding path. We may excel at teaching others how to attend to their wellness, yet struggle to practice what we teach around the art of self-care. This workshop will help you explore how to recalibrate from a state of burnout.

32. New Partnerships in Charitable Giving

  • Rick Musiol, Jr., Senior Vice President / Regional Director of Public Affairs, New England Corporate Affairs, Citizens Bank
  • Jennifer Aronson, Associate Vice President for Programs, Boston Foundation

This workshop provides a look into the trends in charitable giving, as well as a funder’s perspective on priorities and strategies in charitable giving. The workshop will also provide attendees an opportunity to have their questions about charitable giving answered by a panel of experts.

33. Chat with the Secretaries & Commissioners: Public & Mental Health, Veterans' Services & Elder Affairs

  • Monica Bharel, Commissioner, Department of Public Health
  • Alice Bonner, Secretary, Executive Office of Elder Affairs
  • Joan Mikula, Commissioner, Department of Mental Health
  • Francisco Ureña, Secretary, Department of Veterans' Services

34. Chat with the Secretaries: Children, Youth & Families

  • Jeff McCue, Commissioner, Department of Transitional Assistance
  • Linda S. Spears, Commissioner, Department of Children and Families
  • Tom Weber, Commissioner, Department of Early Education and Care
  • Peter J. Forbes, Commissioner, Department of Youth Services

 

 

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