Providers’ Council Staff

Our team of professionals is dedicated to helping our members meet their missions through public policy and advocacy support, education and training programs and high-quality member benefits.

For general inquiries, please call our main office line at 508.598.9800

LaJuan Allen

Director of Public Policy & Communications
508.599.2256   |   lallen@providers.org

LaJuan leads the Providers' Council’s public policy and communications initiatives. He serves as the primary contact for Council members, elected officials, policymakers, regulatory agencies, press and other stakeholders. He is also responsible for marketing and branding, The Provider newspaper, reports, the Council’s website and other internal/external communications.

Hannah Bolster

Education and Membership Associate
508.598.9700   |   hbolster@providers.org

Hannah supports our Providers' Council's eAcademy program, assists with training opportunities and membership engagement.

Amanda Dellea-Rheaume

eAcademy Support Specialist
508.599.2242   |   arheaume@providers.org

Amanda is the lead staff person supporting the Providers' Council's eAcademy program and our network of eAcademy Administrators.

Stefan Geller

Public Policy & Communications Specialist
508.599.2245   |   sgeller@providers.org

Stefan is the editor of The Provider, the Providers' Council’s monthly newspaper, manages the weekly e-newsletters and oversees social media for the Council. He also researches legislation and policy matters that impact the human services sector and is responsible for external communications.

Tracy Jordan

Director of Finance & Operations
508.599.2257   |   tracy@providers.org

Tracy handles the finances for both the Providers' Council and the Human Services Providers Charitable Foundation, including accounts payable and receivable. She serves as the office manager, handles human resources and manages registration for the Annual Convention & Expo, the Council's signature event.

Caroline O'Neill

Public Policy and Communications Coordinator
508.598.9686   |   coneill@providers.org

Caroline is the project manager of The Caring Force, the Providers' Council's grassroots advocacy initiative. She also works on the Providers' Council's public policy priorities, tracks the state budget and analyzes human services rates. She leads the Council's efforts on CareVote, its nonpartisan voter engagement initiative, and the Census.

Pamela Scheidel

Administrative Support Associate
508.598.9800   |   adminassistant@providers.org

Pamela provides administrative support to all members of the Council. She addresses inquiries from member organizations and helps manage the Council’s Tuition Remission program. She processes new membership paperwork and member renewal applications.

Ann Schuler

Director of Education and Membership
508.599.2243   |   ann@providers.org

Ann directs the Providers' Council's membership and education efforts. Ann oversees the Council's membership recruitment and retention efforts; manages the Council's Endorsed Business Partners; and provides staff support to the Council's Membership and Race, Diversity and Inclusion committees.

Nina Walat

Education and Training Coordinator
508.598.9679   |   nwalat@providers.org

Nina plans the Council's trainings and webinars calendar, oversees Convention & Expo workshops, and helps oversee collegiate academic partnerships and opportunities. She also coordinates The Leadership Initiative and the What a Great Idea! Social Enterprise program.

Bill Yelenak

President/CEO
508.599.2258   |   bill@providers.org

Bill is responsible for the overall management of the Providers' Council and its related foundation, the Human Services Providers Charitable Foundation, Inc. He leads the Council's efforts on public policy, education/training and in other related areas while representing the Council and its members with key stakeholders and provides leadership on human services issues.