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Council Releases Beyond Social Value Report

The Providers’ Council, the University of Massachusetts Donahue Institute and UMass Dartmouth released Beyond Social Value: The Economic Impact of the Human Services Sector at a State House event on March 25, 2015 at 11 a.m. Senator Jennifer Flanagan and Representatives Kay Khan and Elizabeth Malia hosted the 90-minute briefing attended by several legislators, stakeholders and members of the press.

Though the impact of the human services sector has been known for years, the economic impact of the sector had yet to be disccused. This seminal report details the 145,000-person human services workforce, which makes up about five percent of Massachusetts' three million jobs. These workers, who care for the state's most vulnerable citizens, earned a collective $3.4 billion in 2011 -- $2.5 billion of which is disposable income. The spending of this disposable income by the growing human services workforce directly impacts the Massachusetts economy and jobs throughout the state.

Statistics from the report include:

• The sector’s 145,000 jobs represent 5 percent of Massachusetts’ nearly 3 million jobs.
• Sector jobs expected to increase by 37.5 percent between 2004 and 2014 they actually increased by 47.9 percent between 2003 and 2011
• The over 145,000 human services jobs earned nearly $3.4 billion, nearly $2.5 billion was disposable income.
• The $2.5 billion in local spending of disposable income by workers generated an estimated $899 million in additional economic activity for a total impact of $3.4 billion.
• The $899 million represents money spent by human services workers for goods and services; estimates suggest these expenditures supported an additional 24,262 non-sector jobs in 2011.
• The percentage of sector workers earning below 150 percent of poverty is twice as high as health care workers and higher than all other industries.
• Human services as a percentage of the state budget dropped from 11.8 percent in FY ’03 to 9.8 percent in FY ’14.
• Exceeding all other industries, 6.5 percent of human services workers have a disability.

To read a copy of the report, click here.

If you have any question about the report or would like a hard copy, please contact Bill Yelenak at