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Managing a Multigenerational Workforce

Balancing the needs and desires of the four generations now making up our workforce is a tall order. Making them happy and productive: OMG!  Starting with recognizing and appreciating the traits associated with each generation, this interactive workshop will present strategies aimed at improving communication and promoting team work across generational lines. By returning to some basic communication skills, participants will walk away with a formula to better see what each team member brings to the work place and how to improve your, their and the entire team’s productivity.

This session takes place from 9 a.m. to 12:30 p.m. on Wednesday, April 25th in Worcester.

In this workshop you will:

  • Gain an understanding of the concept of multigenerational workforce, the stereotypes and the reality;
  • Discover and recognize your own biases in the multigenerational workplace;
  • Apply good listening and questioning skills to develop team members;
  • Learn a formula for providing effective feedback to others; and
  • Develop your skills at tapping into others’ to help improve their work experience and enrich the team.

Presented by: Peter McLean, M.Ed., Pathlight Inc.

If you have any questions, please contact Amanda McCarthy, Education and Membership Associate, by email or phone: 617-428-3637 x 128.


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Member price: $65
Non-member price: $95


Trinity Church
73 Lancaster St. Worcester, MA 01609

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(617) 428-3637