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Cross-Cultural Communication

This highly interactive session helps participants understand the breadth and depth of “culture” – personal and organizational – and how it unconsciously has positive and negative impacts on our daily interactions and communication. Participants will have an opportunity to reflect on their own cultural values and norms, as well as learn about those of their colleagues. Concepts such as High and Low Context Communication and the LEARN model are presented as tools for improving effective communication across cultural differences. The session includes large group discussions about the impacts of personal and organizational culture on work with clients and small group skill practices to apply the tools.

At the end of this session, participants will be able to:
• Discuss their own cultural attitudes towards health, medical care, education, family, privacy, authority
• Identify how their cultural attitudes and beliefs can help or hinder their effectiveness working cross-culture
• Identify personal strengths in cross-cultural communication and actions for development
• Identify and apply strategies for most effectively educating and negotiating behavior change with clients/people from a cultural experience different from their own
Presented by: Comma Williams, Comma Williams Enterprises

This will take place on Wednesday October 25th from 9:00 A.M. - 12:30 P.M.


* Application for social work continuing education credits has been submitted. Please contact for the status of social work CE accreditation.




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Member price: 65.00
Non-member price: 95.00


Vinfen Training Center
61 Inner Belt Rd. Somerville, MA

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